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All 87 Jeddah hotels

Sheraton Hotel Jeddah

5.0 of 5 Hotel   |   North Corniche | PO Box 14315, Jeddah 21424, Saudi Arabia
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Sheraton Hotel Jeddah
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57%
Ranked #22 of 87 hotels in Jeddah
A recent review
3 of 5 stars Reviewed June 18, 2014
smallhausen1 Manama, Bahrain
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  • Reviews (112)
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112 people have reviewed this hotel

Traveler rating
    27
    36
    23
    17
    9
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7
7
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76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed 1 week ago

The worst experience that shocked me since Sheraton is a well known hotel with great reputation. the services were bad.as i arrived after a late flight and there was only one person at the reception with a lots of question and lost of our reservation and try to look for room (our reservation guarantied)..we wait at the reception till he... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear noura s Thank you for sharing your experience with us. I am very sorry to hear that you encountered difficulties with your reservation on your recent stay with us at Sheraton Jeddah. We take the feedback of our guests seriously and we strive to maintain the level of extraordinary service that is expected from a Sheraton Hotel. I am... More

Manama, Bahrain
Top Contributor
64 reviews 64 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 18, 2014

Hotel is in a reconstruction. Therefore, I recommend to order the newly refurbished rooms. I was disappointed by problems with reservation, very long time to arrange taxi and other minor details which were unexpected. Very good was the offer of breakfast, as well as the room service.

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. Smallhausen1, thank you for your kind review of our hotel – I was delighted to note that you enjoyed your stay with us! We have notice your complain about reservation and necessary action will be taken. Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, Executive Office... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed June 16, 2014

Stayed one night here on business trip to the area. I arrived late, and after checking in was told that my room was in the next building, so I had to go outside (still over 30 degrees) and walk to the next block. Not what I needed at all after a long journey. It was an SPG room and in... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Peter S Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve, we have passed on the relevant information to the departments and we are grateful for your feedback. Further more our hotel is having a major renovation... More

London, UK
Top Contributor
125 reviews 125 reviews
47 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 3, 2014

The reviews on here are a mixed bag, so I was a bit concerned when the Hilton was full and my clients booked me in here instead. But there was really nothing to worry about! Maybe my expectations are low, but I travel on business around the Middle East a lot so at least I'm relatively well calibrated when it... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Sir, thank you for your kind review of our hotel – I was delighted to note that you enjoyed your stay with us! Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, Executive Office Abdul Basit More

Dubai, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 15, 2014

The room I stayed was recently renovated, I was there on business so I never really left the hotel arrived at 7.00pm at night and left at 06.30 am the next morning. Service was good, food was ok took the standard buffet for dinner and fresh fruit and coffee for breakfast, service was good, staff were friendly all in cant... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear BillyD6, thank you for your kind review of our hotel – I was delighted to note that you enjoyed your stay with us! Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, Executive Office More

Dubai, United Arab Emirates
Top Contributor
52 reviews 52 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 15, 2014 via mobile

I spend more time than I'd like to at the Sheraton in Riyadh, and whilst that is certainly not one of Starwood's finer properties, if you were to compare the Riyadh Sheraton to the Jeddah Sheraton then Riyadh suddenly starts to look like a 7 star property! The above assessment is in no way intended to paint the Riyadh property... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear guest, Thank you for taking the time to detail your observations at the Sheraton Jeddah. As we have also expressed in our earlier off-line communication please accept our apologies for your less than satisfactory stay with us, and our invitation to return to a newly renovated suite to experience the new Sheraton Jeddah. The hotel is indeed going through... More

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed May 13, 2014 via mobile

This hotel is rather old and it would need lots of works and refurbishments. Definetly old style, probably from 80s or before, lobby very sad and depressing, all services under the standards, no atmosphere. However suite rooms are quite big , in terms of space, but old furniture and noisy air conditioning. I was expecting more from a Sheraton hotel.

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Dda10000 Thank you for sharing the experience of your recent stay at Sheraton Jeddah. We are truly sorry that your recent stay was not up to your expectation. Sheraton Jeddah is having a big renovation now a days. The first phase of renovation, the new lobby is opening next week. Rest of the renovation will be completed in mid... More

milano
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 18, 2014

Location Great Location in front of the sea, Le corniche, with a beautiful open swimming pool and a place for sun bath. The garden surround of swimming pool is beautiful. Hotel '70 style lobby under renovation (March 2014) Room I had room 203, again '70 style, bad smell, not possible to open window. I reserved and paid with booking.com a... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. Stefano, Thank you very much for your feedback concerning your recent stay with us in Jeddah. It was good to read that you enjoyed most of our facilities and the garden. Please accept our apologies regarding the miscommunication concerning the room and balcony. Whilst the communication could and should have been much clearer, it is in fact true... More

Istanbul, Turkey
Contributor
17 reviews 17 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 31, 2014

After 4 years I was visited this hotel again. Renovations almost complete, total revamp you can say. The gym is now marvelous, room furniture and bathrooms great. Very friendly staff. Ground floor restaurant better, food selection relatively improved but there is more room. Need to reconsider the Chinese Restaurant, or at lest a new chef who knows how to cook... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear sagirsultan, thank you for your kind review of our hotel – I was delighted to note that you enjoyed your stay with us! Please let us know when you return again – Our Chinese Restaurant "Xian Gong" is closed for renovation also. At mid of year we will have a brand new Chinese and far east food restaurant. we... More

Gurgaon
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 23, 2013

Staff seems bit sad, only few persons smiling We requested a bigger car for airport pickup because we had big carton box of samples, received email confirmation that big GMC will be sent and accordingly additional charge, but a regular sedan arrived.

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. NaveenJain65 Thank you for taking the time to share your experience during your recent visit. It is disappointing to learn that we have failed to provide a fulfilling experience and we would like to extend our sincere apologies. The big car issue is noticed and we will take action about it . Nonetheless, thank you for sharing your... More

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Additional Information about Sheraton Hotel Jeddah

Address: North Corniche | PO Box 14315, Jeddah 21424, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Hotel Jeddah 5*
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Also Known As:
Sheraton Jeddah
Jeddah Sheraton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Luxury Hotel in Jeddah
Hotel Class
Official Description (provided by the hotel)
A 5 star property located in North Jeddah which features 129 guest rooms and suites with 3 restaurants with panoramic views of the Red Sea. It is only a few minutes walk from Red Sea Mall & Attalah Center, 18 Km from Jeddah old city, 12 Km from Jeddah Museum and 15 minutes from Jeddah Airport. ... more   less 
Number of rooms
129

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