Check in - standard - no issue Room - my room was spacious however housekeeping left a lot to be desired. - visible dust throughout. Housekeeping - as above, no facecloths in room and no understanding of an empty water or shampoo bottle in the bathroom (which would normally have been taken away anywhere else) Laundry - not great -... More

hotel is undergoing renovations. but this wasnt too distruptive in terms of noise. it will be nice when its finished. They were good organsing transport and were flexible with the room hours, i was on layover at Jeddah airport, and needed the room from 8am till 6pm. i stayed there again on the way back, so that testifies that i... More

The location is very good but the service standard is way below the 5star rating. The duty manager was very irresponsible and never called me for a complaint in spite of 3 reminders. When you stay there it means they are doing a favour. Morning breakfast was good but the delay in room service is unbearable. Internet is very slow... More

This hotel is overlooks the sea and if it was in Europe, this would be a lovely place to stay. Sadly, there is not much going on Jeddah, let alone on the beach opposite the hotel. So do not go there thinking the beach location is a plus point and you will have fun on the beach. Sunbathing and running... More

we booked in Sheraton, jeddah for 3 days in December 2012. we thought like other sheraton 5 stars hotel. i shocked when the porter open the door, the carpet was soo dirty, the smoking smell is aufel, the toilets wasn't clean, all the furniture was old & needs to be replaced. i call them and asked for a new room,... More

My frist impression was bas as I was not informed at the time of booking the hotel is undergoing renovation. The rooms reminded me of my childhood as it seems they have never changed since (except the flatscreen TV). The breakfast room is not even in the same building - thank god I was visiting during the winter otherwise I... More

Sad. Very sad! This hotel is truly caught in a 70's time warp, and for all the wrong reasons (certainly not any hip trendy retro ones!) Imagine everything that was bad about 70's design, furnishings and service. Now your imagining what staying at this hotel is like. Notwithstanding the VERY dated decor and furnishings, can it really be right that... More

It started with check-in, took 5mins to find me a non-smoking room. Although I am SPG Platinum and I stayed 8 nights, it didn't came to the checkin clerk's mind that a renovated room would be a good idea... I found out 1 week later that the second tower has been renovated and offers rooms that one would expect from... More

The Sheraton is old and has many renovations at the moment, but the location is still the best, not far from the airport on the corniche and without the horrendous traffic in other parts of the city. This is my reason I continue to stay there. My room was an old room in the main building, it has decor of... More