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All 83 Jeddah hotels

Sheraton Hotel Jeddah

5.0 of 5 Hotel   |   North Corniche | PO Box 14315, Jeddah 21424, Saudi Arabia
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Sheraton Hotel Jeddah
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59%
Ranked #16 of 83 hotels in Jeddah
A recent review
3 of 5 stars reviewed 4 weeks ago
stefano c milano
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105 people have reviewed this hotel

Traveler rating
    27
    34
    21
    15
    8
See reviews for
6
7
16
70
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
milano
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location Great Location in front of the sea, Le corniche, with a beautiful open swimming pool and a place for sun bath. The garden surround of swimming pool is beautiful. Hotel '70 style lobby under renovation (March 2014) Room I had room 203, again '70 style, bad smell, not possible to open window. I reserved and paid with booking.com a... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. Stefano, Thank you very much for your feedback concerning your recent stay with us in Jeddah. It was good to read that you enjoyed most of our facilities and the garden. Please accept our apologies regarding the miscommunication concerning the room and balcony. Whilst the communication could and should have been much clearer, it is in fact true... More

Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 31, 2014

After 4 years I was visited this hotel again. Renovations almost complete, total revamp you can say. The gym is now marvelous, room furniture and bathrooms great. Very friendly staff. Ground floor restaurant better, food selection relatively improved but there is more room. Need to reconsider the Chinese Restaurant, or at lest a new chef who knows how to cook... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear sagirsultan, thank you for your kind review of our hotel – I was delighted to note that you enjoyed your stay with us! Please let us know when you return again – Our Chinese Restaurant "Xian Gong" is closed for renovation also. At mid of year we will have a brand new Chinese and far east food restaurant. we... More

Gurgaon
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 23, 2013

Staff seems bit sad, only few persons smiling We requested a bigger car for airport pickup because we had big carton box of samples, received email confirmation that big GMC will be sent and accordingly additional charge, but a regular sedan arrived.

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. NaveenJain65 Thank you for taking the time to share your experience during your recent visit. It is disappointing to learn that we have failed to provide a fulfilling experience and we would like to extend our sincere apologies. The big car issue is noticed and we will take action about it . Nonetheless, thank you for sharing your... More

Montreal
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 28, 2013

Am not talking about appearance as one can tell it had much better days. The hotel needs a major update & they're working on renovations. Upon arrival, I was upgraded to a very spacious 1 bedroom suite with a separate dinning room for 6, sitting room with TV, an office, kitchen, walk in closet for his & hers, 2 bathrooms... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. ZGabster Thank you kind review for Sheraton Jeddah Hotel. Our hotel is is having a big renovation next year and at end of next year you will find a brand new hotel. I was delighted to note that you enjoyed your stay with us! Please let us know when you return again – we look very much forward... More

Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 27, 2013

I stayed at the Sheraton for a few nights recently and was pleasantly surprised. Although the hotel is being renovated (they fondly call it the "old lady") its in excellent condition. The staff are eager to please, the rooms are well appointed and comfortable and on the couple of occasions that I ordered room service, the food is actually quite... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. travelgoan Thank you for your kind review of Sheraton Jeddah Hotel. It is indeed delightful to learn that you enjoyed your stay with us. We appreciate your kind feedback and we are very encouraged by it. It’s been a pleasure serving you and we look forward to having you back with us again. Warm Regards, Executive Office More

Reggio Emilia, Italy
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 17, 2013

Business trip through GCC. Old hotel, in front of the sea, close to the airport. Rooms are clean and all facilities were present (gym, swimming pools, ...). People is kind and professional, and break-fast is fine.

Was this review helpful? Yes 1
Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. ViatorErrantis Thank you for your comment for our hotel. Currently our hotel is having a major renovation which will end in end of 2014. After renovation you will find a brand new hotel. Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, Abdul Basit Executive Office More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2013

really enjoyed the stay. Stayed for only 3 nights. Staff and atmosphere were amazing. I felt like a KING!!! The room was filled with drinks, sweets, snacks everyday, and the staff were amaing. Very posh and fancy hotel and i would love to work there. I WOULD return there in the future and take my friends to show them aswell!

Was this review helpful? Yes 1
SheratonGMJeddah, Manager at Sheraton Hotel Jeddah, responded to this review

Dear guest, thank you so much for your feedback. It was great to read that you enjoyed your stay with us and that you felt the visit was something special! Wishing you further memorable travel in the months ahead and looking forward to welcoming you back to Jeddah. Abdulbasit Zia, Executive Office More

Longford, Ireland
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 23, 2013

We enjoyed a pleasant weekend in Jeddah Sheraton, 3 of us stayed in a Club Room. We found all staff to be welcoming and friendly, the restaurant lunch and breakfast buffets were both excellent. The hotel pick-up service from the airport was waiting for us, the driver was most friendly and the car nice and clean. We had occasion to... More

Was this review helpful? Yes 1
Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. eddieore, thank you for your kind review of our hotel – I was delighted to note that you enjoyed your stay with us! Please let us know when you return again – we look very much forward to welcome you back! Yours sincerely, Abdul Basit Executive Office More

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 20, 2013

I read the previous reviews and the responses from hotel management. The service levels are a real issue and management provide only empty promises for improvement. Sheraton and Starwood have a serious problem with this hotel and its management. The management is INCOMPETENT and the staff suffe and the customers are left in the cold. Literally. Two calls to management... More

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Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. Wade, thank you for your feedback, the content which is duly noted. In order to ensure we make the right amends we will get in touch with you directly. Yours truly, Zia Abdulbasit, Executive Office More

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 3, 2013 via mobile

This hotel tried to put me in a shared suite with people I didn't know because we had the same company on file. They also cancelled a guaranteed reservation but came to the airport to pick me up to charge a pick up fee.

Was this review helpful? Yes
Abdul B, Manager at Sheraton Hotel Jeddah, responded to this review

Dear Mr. Lewis Thank you for taking the time to review your stay with us. Obviously we were alarmed and apologize concerning your experience. Unfortunately an issue in the city beyond our control in the city delayed the departure of a number of guests and this cascaded into an altogether difficult evening. Our Reception Manager will be personally in touch... More

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Additional Information about Sheraton Hotel Jeddah

Also Known As:
Sheraton Jeddah
Jeddah Sheraton
Address: North Corniche | PO Box 14315, Jeddah 21424, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Jeddah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Hotel Jeddah 5*
Official Description (provided by the hotel):
A 5 star property located in North Jeddah which features 129 guest rooms and suites with 3 restaurants with panoramic views of the Red Sea. It is only a few minutes walk from Red Sea Mall & Attalah Center, 18 Km from Jeddah old city, 12 Km from Jeddah Museum and 15 minutes from Jeddah Airport. ... more   less 
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