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Jeddah Hilton Hotel

Travelers' Choice award winner
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North Corniche Road, Jeddah 21362, Saudi Arabia
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1 room 1 guest
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Jeddah Hilton Hotel
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368 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (368)
  • Mar-May only
    (112)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (95)
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Horrible and insulting service They make u feel they are paying for u to stay in. I had an incident which u cant imagine. They checked another guest to my room. Then they called me after midnight why am i there😈

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JeddahHiltonHotel, Director of Operations at Jeddah Hilton Hotel, responded to this review

Dear i a, Thank you very much for choosing to stay at the Jeddah Hilton and for spending your time by making this review. We greatly appreciate comments given by our guest and constantly strive to achieve highest quality of services and standards. Please accept my sincere apology to the fact that another guest was sent to your room and... More 

Paris
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed with my husband (HH Member) last week. We are used to staying in this hotel and this time we were very much disappointed. It is not the first time that we have problems with this hotel but this time it was the "cherry on the cake". First, when we booked, 3 months ago, we were very surprised to... More 

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Dubai, United Arab Emirates
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I traveled here for business. Everything is very spacious in this hotel. Lobby, Rooms, Gym. It has problably one of the largest wellness and leisure areas, with pool tables, swimming pools, a huge gym. I really liked the hotel and would come back.

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JeddahHiltonHotel, General Manager at Jeddah Hilton Hotel, responded to this review

Dear BISTravel1976 Thank you very much for choosing to stay at the Jeddah Hilton and for sharing your views during your recent stay with us. I will be delighted to share your feedback with my team. We look forward to welcoming you back to the Jeddah Hilton soon. In the meantime, if I can be in any further assistance, please... More 

Hail, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

The hotel is brilliant, good location, all staff are very friendly , Only it needs enough space for children and more kids facilities. To specify period during the day for ladies to use the indoor pool and the gym area

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JeddahHiltonHotel, Director of Operations at Jeddah Hilton Hotel, responded to this review

Dear Ayman Ali Ibrah... Z Many thanks for your wonderful review and I am really pleased to know you had a pleasant stay with us. Your comment regarding the recreational facilities for children and providing substantial information about the hotel’s services and facilities has been duly noted and shared with the management team for their attention. We look forward to... More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 18, 2015

It's always nice to be back at the Hilton Jeddah. The hotel is very comfortable with excellent guest rooms. It is a very short stroll to the beach but unfortunately there is a lot of construction work happening at the moment & the waterfront is inaccessible. That's no fault of the hotel though. The quality of the food & beverages... More 

Was this review helpful? Yes 1
JeddahHiltonHotel, Director of Operations at Jeddah Hilton Hotel, responded to this review

Dear Prrodney I am delighted to know how you have enjoyed your stay at our hotel. Thank you for sharing your experience following your recent stay with us. We will keep working hard to ensure our guests have an enjoyable and pleasant stay with us. We hope to see you again upon your return to Jeddah. Yours sincerely, Steven Benson-Flower... More 

1 review
4 of 5 stars Reviewed July 17, 2015

It is a nice upscale hotel...nice architecture... Tv in the room was not clear at all and when asked, they say they have a problem with the satellite..so I am going to spend 5 days with bad tv -_- Restaurants are nice thought not a lot In hotel dinning is delicious Room service is good but they forgot many things... More 

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JeddahHiltonHotel, Director of Operations at Jeddah Hilton Hotel, responded to this review

Dear Mona B I am glad to hear you found our hotel being very nice but at the same time it is quite disappointing that we could not impress you better during your stay. I sincerely apologise for our shortcomings. We will certainly use your feedback to improve our service delivery and I do hope we have another opportunity to... More 

dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

very good hotel and very helpful staff and very good location , am prefer to attend this hotel when I visit Saudi Arabia in business trip it has large and clean rooms and very good restaurant and very good services .

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JeddahHiltonHotel, Director of Operations at Jeddah Hilton Hotel, responded to this review

Dear Khaled A Many thanks for choosing to stay at the Jeddah Hilton and for sharing your experience on your recent stay with us. I am very pleased to hear that overall you had a pleasant stay with us highlighting our location, services and our team members and I will be delighted to share your compliments with my team. We... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 7, 2015

Arrived from Mekkah as part of my business trip to meet with partners. We arrived late and groups leader were checking us in one by one. Here we go with a snob full of argument front office. But we carry on with the process until we lost one of our group member passport. Front office guy presistently saying that they... More 

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JeddahHiltonHotel, Director of Operations at Jeddah Hilton Hotel, responded to this review

Dear Hakim P Thank you very much for choosing to stay at the Jeddah Hilton and for sharing your experience following your recent stay with us. It is disappointing to hear you have experienced some service shortfalls from the Front Desk at check-in, and for this we sincerely apologise. I have briefed the Front Office Manager to look into the... More 

Cambridge, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 30, 2015

The Jeddah Hilton is an imposing property but is in need of a refresh and the levels of service are not what one can reasonably expect in such a property given the rack rate. Initially I was given a key card for a room which had not been serviced - never a good start Rooms are a reasonable size and... More 

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JeddahHiltonHotel, Director of Operations at Jeddah Hilton Hotel, responded to this review

Dear Mr Stewart K, Thank you very much for choosing to stay at the Jeddah Hilton for sharing your observations, we at the Jeddah Hilton appreciate all the feedback given by our guest and ensure that room for improvement were noted and dealt. Please accept my sincere apology for any inconvenience you and your colleague may have experienced. I have... More 

Jeddah
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

Especially excellent restaurant services, and morning coffee in the hotel's garden is a distinctive experience. Transportation services are available directly overlooking the sea,You may wander on foot on the seafront Corniche. Or to open the museum one of the most beautiful sites you can see a lot of beautiful sculptures

Was this review helpful? Yes
JeddahHiltonHotel, Director of Operations at Jeddah Hilton Hotel, responded to this review

Dear Mr Sir, Thank you very much for choosing to stay at the Jeddah Hilton and for sharing your wonderful feedback during your recent stay at the Jeddah Hilton. I am delighted to learn that you have overall enjoyed your stay with us and it will be my pleasure to share your review with my team especially with our Al... More 

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