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Jeddah Hilton Hotel

Travelers' Choice award winner
5.0 of 5
Hotel website
North Corniche Road, Jeddah 21362, Saudi Arabia
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Jeddah Hilton Hotel
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Ranked #6 of 102 Hotels in Jeddah
A recent review
5 of 5 stars reviewed 2 days ago
Ahmad T Jeddah, Saudi Arabia
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346 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jeddah, Saudi Arabia
Top Contributor
129 reviews 129 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In my opinion its thebeat hotelin jeddah city. It got a big and nice rooms. The view is amazing if u r taking a sea view room. It has a nice swimming pool and free parking lot. The recieption is cool.

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Lake Villa, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I called service center and front desk two times each and NO ONE answered. I emailed Hilton Honors and they said they would get back to me in 48-72 hours - at 96 hours they said they would investigate. 6 days later they said they would get back to me 3 days after I left - it's been 5 and... More 

Review collected in partnership with Hilton Hotels & Resorts

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Riyadh, Saudi Arabia
Top Contributor
101 reviews 101 reviews
71 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very good hotel. Very good executive lounge and related services. Including Wifi. Very good concierge and related services. But HH member doesn't feel he is a HH. Something to improve there.

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JeddahHiltonHotel, General Manager at Jeddah Hilton Hotel, responded to this review

Dear VOYAGEURShanghai Thank you very much for sharing your feedback on your recent stay at the Jeddah Hilton, I will be delighted to share your review with my team especially to the Executive Lounge team. We greatly appreciate comments made by our guests and constantly working out to further improve our product and services. We look forward to welcoming you... More 

Durban, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

hi I took my family booked 2 exec club rooms I reached there at 17.00 I room was not ready the service was pathetic then given the room and the bell desk was not informed and nobody ever answers the phone so had to go downstairs for my bags and also I am a frequent traveler all exec rooms booked... More 

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Walluf, Germany
1 review
4 of 5 stars Reviewed 3 weeks ago

The Hotel is very nice, Staff is friendly, Food in the Restaurant is really good. I had mainly Buffet, but the selection is good. The Internet Connection in General could be better, quite often interruption and for a Hotel in such category internet should be free for guests. In other Countries you get free internet access in Hotels even just... More 

Review collected in partnership with Hilton Hotels & Resorts

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JeddahHiltonHotel, General Manager at Jeddah Hilton Hotel, responded to this review

Dear Mr Michael H Thank you very much for choosing to stay at the Jeddah Hilton and for sharing your views. We greatly appreciate comments given by our guests and it will be my pleasure to share and discuss with my team, especially with our Al Safina restaurant staff. Regarding interruptions in internet connectivity, I have informed this to Wahid... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Its really ridiculous paying around usd 300 and no free wifi. Also I was able to hear my neighbors tv all the time. Food is really bad and expensive. Shaving socket was not fixed although I called the hotel's maintenence team twice. I will never stay here again.

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JeddahHiltonHotel, General Manager at Jeddah Hilton Hotel, responded to this review

Dear englishmanu On behalf of the whole team of the Jeddah Hilton, please accept my sincere apologies for the shortcomings you have experienced during your stay last month. We are conducting an internal investigation to trace which room you have stayed in, so that we rectify the noise and power outlet issue. We will greatly appreciate if you could give... More 

Burlington, Canada
Top Contributor
73 reviews 73 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel a couple of times. I have found that the staff is friendly and efficient and finds ways to help. While the hotel is a little older than others in the area, it is clean and tidy. Rooms are good. The round escalator down to the lower level is unique.

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JeddahHiltonHotel, General Manager at Jeddah Hilton Hotel, responded to this review

Dear Mr Duncan P Thank you for you continued patronage to the Jeddah Hilton and for sharing your experience on your recent stay and it will be my pleasure to share your feedback with my team. We look forward to welcoming you back in future and in the meantime, if I can be in any further assistance, please do not... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 15, 2015

First this hotel..was my favorite..Ive came here couple of times. But today iam shocked..I call for house keeping..waited 1houre then they call back asking what part need cleaning my room was quine bed with balcony and part sea view although my reservation was sea view..any how I told them they didnt come. Going to front desk he called the manager... More 

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JeddahHiltonHotel, General Manager at Jeddah Hilton Hotel, responded to this review

Dear Guest At the outset, I would like to thank you for choosing to stay at the Jeddah Hilton. I wish to express my sincere gratitude for taking the time to share your feedback in regard to our team, our services and our hotel. We are committed to exceeding guests' expectations and it’s feedback like yours that helps us continue,... More 

Riyadh, Saudi Arabia
Top Contributor
500 reviews 500 reviews
66 hotel reviews
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed April 14, 2015

This hotel is one of the most luxury hotels in Jeddah. I used to stay there as guest with my brother in law during his stay there. He has reserved two rooms together with door between them. The rooms is little bit small. The good thing about is the view on the Sea which was lovely specially during Sunset

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JeddahHiltonHotel, General Manager at Jeddah Hilton Hotel, responded to this review

Dear Mr Abdulmoez-Tahmaz Thank you very much for sharing your feedback and for choosing to stay at the Jeddah Hilton. Comment like this make us proud and I will be delighted to share you views with my team. We look forward to welcoming you once more to the Jeddah Hilton in future, in the meantime please feel free to contact... More 

Madrid, Spain
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 11, 2015

Key difference from other 5 star hotels in Jeddah are the amazing Red Sea / northern Cornish views you'll get if you book a room higher than the sixth floor and numbered from 37 to approx 31. Local tip: if you exit through the west entrance and walk around 600 meters north you'll find AlBidal terrace. It's the nicest place... More 

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