We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 90 Jeddah hotels

Pullman Al Hamra Hotel

5.0 of 5 Hotel   |   Palestine Street, Jeddah 21462, Saudi Arabia
Hotel amenities
Save Saved
You added Pullman Al Hamra Hotel to your Saves list
Pullman Al Hamra Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
38%
Ranked #30 of 90 hotels in Jeddah
A recent review
5 of 5 stars reviewed 3 weeks ago
Seymour R France
  • Overview
  • Reviews (159)
  • Photos (55)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (16)
  • More
Write a Review

159 people have reviewed this hotel

Traveler rating
    15
    35
    49
    32
    28
See reviews for
9
12
22
117
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the friendliness and helpfulness of your staff. the easy access to the shopping centre and the relaxed atmosphere of the hotel. We thank in particular Mr. hisham who works in the reception. he gave us an excellent support providing us services and information's we have needed. We appreciated such kindness.

Was this review helpful? Yes 1
Hicham E, Manager at Pullman Al Hamra Hotel, responded to this review

Dear Seymour R, We very much appreciate your comments regarding your stay at the Pullman Jeddah Alhamra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Ile-de-France, France
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel location is very nice and the staff r so gently especially thanks to front office and housekeeping staff when ever i request some thing very quick they give good service hope i will be there soon :)

Was this review helpful? Yes 2
Abu Dhabi, Abu Dhabi, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 11, 2014

the hotel location is in the heart of the city and most of time there is traffic around it. the internet connection is catastrophic...very weak knowing that i have requested a room with fast connection (near the router). the food is ok ...the lobby is fine. one important issue is the very bad attitude from the cashier named M.basafi who... More

Was this review helpful? Yes 2
Hicham E, Manager at Pullman Al Hamra Hotel, responded to this review

Dear Mr. Rabihalhajji Thank you for taking the time to tell us about your experience at the Pullman Jeddah Alhamra. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I was disappointed to learn of the manner in which your query was dealt with by a member of... More

2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 10, 2014 via mobile

Stayed at this hotel with business colleagues. On check in we waited 30 minutes to be told that the 2 rooms we booked were not available. A 2 bedroom apartment was given instead, this room is terrible! Whole apartment smells like cat urine, so much that it wakes you up! Sheets smell, pillows smell- like cat urine. Bedroom door handle... More

Was this review helpful? Yes 1
Hicham E, Manager at Pullman Al Hamra Hotel, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Jeddah Alhamra. we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

Jeddah
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

I got to visit the Hamra Sofitel for the first days after my wedding.. Booked for 3 days and they helped me with a large suite room when it was already full.. They were so helpful and the rate was good.. Thank you Komar from the reception.. Guys try to book there using booking.com I so recommend this hotel for... More

Was this review helpful? Yes
Seoul, South Korea
1 review
4 of 5 stars Reviewed May 22, 2014

I lost my passport at the hotel but I found it by Mr. Hisham (manager) he is really good man and without his effort, I can't found my passport I recomend this hotel because it is really good location.

Was this review helpful? Yes
Hicham E, Guest Experience Manager at Pullman Al Hamra Hotel, responded to this review

Dear Valuable Guest, Thank you for your wonderful remarks, which I have shared with our associates. We are pleased to hear that great efforts have been made to accommodate your stay. We look forward to welcoming you back soon. Regards, More

Beirut, Lebanon
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 16, 2014

I believe that this hotel is good for business trips. More improvement work is required on the levels of rooms, food and mainly the service. Rooms should be better equipped with most of a guest needs.

Was this review helpful? Yes
Hicham E, Guest Experience Manager at Pullman Al Hamra Hotel, responded to this review

Dear Valuable Guest, Thank you for your feedback received following your recent stay at Alhamra Pullman Jeddah. Your comments have been reviewed with the Executive House Keeping ,Food and Beverage Manager and corrective measures have been implemented to avoid a similar situation occurring in the future. We appreciate your sharing your concerns, and it is our hope that you will... More

Besançon
1 review
4 of 5 stars Reviewed May 11, 2014

The hotel is pretty nice overall ( very nice location, lovely swimming pool, awesome fitness center ) but could use a renovation. Old carpeting, old beds, it's a trip back to the 90's :S. The Breakfast buffet is very good.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Hicham E, Guest Experience Manager at Pullman Al Hamra Hotel, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Jeddah Alhamra. At Pullman, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you... More

Owners: What's your side of the story?
If you own or manage Pullman Al Hamra Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pullman Al Hamra Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Al Hamra Hotel

Address: Palestine Street, Jeddah 21462, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Al Hamra Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Priceline, ACCOR, Tingo, Despegar.com, BookingOdigeoWL, Hotels.com and Venere so you can book your Pullman Al Hamra Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Alhamra Jeddah Hotel Jeddah
Sofitel Jeddah
Jeddah Sofitel
Accor Alhamra Jeddah

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Bathroom (5)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (3)
Viewed
Dining (6)
Viewed
Bathroom (2)
Viewed
View from room (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Jeddah with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#7 On the Beach Hotel in Jeddah #17 Luxury Hotel in Jeddah
Hotel Class
Official Description (provided by the hotel)
Enjoy an ideal location in the heart of the business, administrative and diplomatic district, close to the city center and the sea, with 253 spacious rooms including 26 suites or 25 apartments. Sample the exquisite delights of our Mediterranean or Italian restaurants. 5 meeting rooms and 2 reception rooms host up to 350 people. Relax or work out in our fitness center, sauna, Jacuzzi, steam room, and swimming pool. Water sports, a private beach and diving center are just 20 minutes away by car. ... more   less 
Number of rooms
253

Questions & Answers

Questions? Get answers from Pullman Al Hamra Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer