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Holiday Inn Jeddah Al Salam

3.5 of 5 King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
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Holiday Inn Jeddah Al Salam
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Holiday Inn Jeddah Al Salam
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225 reviews from our community

Traveler rating
    39
    78
    62
    21
    25
See reviews for
14
5
14
163
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (68)
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Saudi Arabia
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

I wanted to take this opportunity to express my sincere thanks to the entire staff of the Al-Salam, Holiday Inn, Jeddah during my last business trip. The kind service and true genuine care and support was greatly appreciated. Many times I would ask for assistance due to my business requirements or informed the front desk of a problem I would... More 

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear timothywmarco Thank you very much for sharing your reviews on your recent stay with us. I am very pleased and delighted to know that you had a pleasant and wonderful experience during your recent stay with us. I will be truly glad to share your views with our team particularly our services reception and guest relation Please let us... More 

London
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First visit here. Having read TA reviews, asked for one of the renovated rooms but none available. So, this review is based on a stay in one of the old, tired rooms. The room was poor - old, sagging mattresses, bad smell, bathroom falling apart and so on. I would rate the room to be below 3 stars. The only... More 

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Abrar, Thank you very much for choosing Holiday Inn Jeddah Al Salam and many thanks for your positive feedback about our hotel services, however we have shared your comment with the Team management along with the corrective actions have been taken to improve our hotel facility We are excited to welcome you back to the Hotel again very soon... More 

Beirut, Lebanon
Top Contributor
112 reviews 112 reviews
44 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Old town Jeddah .Renovated rooms much better , breakfast is v very basic yet needs improvements. free internet access and a Gym or fitness room , staff are helpful . Carpets on floors , elevator areas and corridors should be more cleaned . Works for a day or two for Business trip.

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear MrTBeirut We would like to thank you for your valued feedback about your recent stay at our hotel and for sharing your experience with us, however we have shared your comment with the Team management along with the corrective actions have been taken in order to improve our hotel facility We are looking forward to welcoming you back. Regards,... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I've stayed in a number of rooms at this hotel and I've noticed that when one in particular house keeping person does my room there is always a bit more attention to detail. I asked him his name the other day and thought it was about time to mention it, "Sena Taufi Q". Always cheerful, friendly and does a great... More 

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Donald M, Thank you very much for choosing to stay at Holiday Inn Jeddah Al Salam and for sharing your kind feedback I will be truly glad to share your views with our team particularly our housekeeping department We look forward to welcome you back at Holiday Inn Jeddah Al Salam Regards, Management More 

Bucharest
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Renovated room was fine - but too many things go wrong here. List includes no instructions for safe, telephone codes not put in, gym equipment not always working well, and water was not hot enough. You could stand under the shower with the hot full on - and colleagues said water was cold in the basin. Two duty managers were... More 

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Charles, We appreciate your feedback regarding our service and facility. It sounds like we fell below your expectations with some of the highlighted points you mentioned. We appreciate your feedback as this is our best resource for improving guest services. We hope that you would give us another chance to meet your expectations next time and to provide you... More 

Coupeville, Washington
1 review
4 of 5 stars Reviewed 3 weeks ago

The housekeeping crew did a very good job, I was especially impressed with Mr. Sina who went out of his way to make sure my stay was exceptional. By providing housekeeping duties at all hours due to my crazy schedule.

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Jim, Thank you very much for sharing your reviews on your recent stay with us. I will be truly glad to share your views with our team particularly our Housekeeping Please let us know when you plan to visit us again as we would be very glad to welcome you back for another stay with Holiday Inn Jeddah Regards,... More 

Singapore, Singapore
Top Contributor
73 reviews 73 reviews
67 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was placed in this hotel in march earlier this year while on business. on arrival I was informed I had been upgraded due to high occupancy, which was very nice, plus a personal assistant was placed at my disposal should it be required, also a very nice touch, I was escorted to my room which was very large and... More 

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear William, Thank you for the time taken to review us, we appreciate your kind comments and are happy that you enjoyed your stay with us. Your feedback is valuable as it allows us to better the customer experience and we will indeed be sharing your words with our management and colleagues It is only through feedback such as yours... More 

Leicester, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 8, 2014

We stayed here after a pleasant stay before. However it was terrible. We were given a room on 7th floor that was old and smelt. The bathroom was horrible with a cracked bath. Water kept collecting up which was dangerous. The handle in the bath was at a terrible angle which i hurt myself on and the wet floor made... More 

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Hafsa, Thank you for taking the time to review your stay with us. Obviously we were alarmed and apologize concerning your experience in the last stay We assure you that necessary measures have been put in place to address your concerns Again please accept our sincerest apology and do not hesitate to contact me personally to book for you... More 

Al Khobar, Saudi Arabia
1 review
1 of 5 stars Reviewed November 5, 2014

I really hated this hotel ,I remember that it was so durty and smelly ,I really don't wana go again and stay in it ,but I'm forced to >< I hope that it became cleaner than before I'm really depressed 😣

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Renada N, We appreciate your feedback regarding our property. It is unfortunate that you were not satisfied with the property during your stay and i am glad to inform that we are in process in doing renovations. We appreciate your feedback as this is our best resource for improving guest accommodation and services. We hope that you would give... More 

Dhahran, Saudi Arabia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

Hotel had mixed reviews but I asked for and was given a room on a floor that had been remodeled. And it was very nice, modern, and comfortable. No problems accessing Internet. Staff was very very helpful each time I asked. And I wasn't asking about problems just various things. Food choices was good with a small cafe/coffee shop and... More 

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Mickey, Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Holiday Inn Jeddah Al Salam . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you... More 

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Additional Information about Holiday Inn Jeddah Al Salam

Address: King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Jeddah
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Jeddah Al Salam 3.5*
Number of rooms: 319
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Also Known As:
Holiday Inn Jeddah Al Salam Hotel Jeddah
Jeddah Holiday Inn
Hotel Style:
#6 Best Value Hotel in Jeddah

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