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Holiday Inn Jeddah Al Salam

3.5 of 5 King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
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Holiday Inn Jeddah Al Salam
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Holiday Inn Jeddah Al Salam
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212 reviews from our community

Traveler rating
    37
    73
    58
    20
    24
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14
5
14
152
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Riyadh, Saudi Arabia
Top Contributor
79 reviews 79 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I want to first say that this is a re-review. I wrote a review on this hotel last year. I don't want to repeat and rewrite what another person has already said. The review from Syed MH from Abu Dhabi, just a few reviews before mine is on target on areas for further improvement for this hotel. The staff is... More

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Desertdiablo Thank you very much for sharing your reviews on your recent stay with us. I am very pleased and delighted to learn that you had a pleasant and wonderful experience during your recent stay with us. I will be truly glad to share your views with our team particularly our services and facilities. Please let us know when... More

Dubai, United Arab Emirates
Top Contributor
72 reviews 72 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Being greeted by an array of inflatable palm trees was not a great start, but opening the room door only to be strangled by the smell of damp was enough for me to retch, the staff were at a loss to assist, I did however get some fruit in a cellophane covered bowl. The hotel needs a full refit, a... More

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Winstone7, Thank you for taking the time to review your stay with us. Obviously we were alarmed and apologize concerning your experience We assure you that necessary measures have been put in place to address your concerns and hopefully welcome you back to our newly renovated rooms at Holiday Inn Jeddah Al Salam Regards, Management More

England
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff of the Holiday Inn are as friendly and helpful as is the norm in Saudi Arabia. As for the hotel, it just needs a makeover to bring it back to standard. The rooms show their age, not least in the vast and unnecessary flood of water every time you flush the WC - in a country which is... More

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear IntrepidTraveller47 We appreciate your feedback regarding our property. It is unfortunate that you were not satisfied with the room and internet services received during your stay. We appreciate your feedback and we hope that you would give us another chance to meet your expectations next time and to book at our newly renovated rooms to provide you with a... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Holiday Inn Al Salam has everything a business visitor to Jeddah needs: lovely modern lobby, restaurant, cafe, internet, facilties such as gym, pool, laundry etc. They are all well maintained and the staff are extremely helpful and welcoming. Two things let it down: 1. Price of the food vs quality. I find the food overpriced (120SAR for an evening buffet... More

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Ben F, Thank you very much for sharing your reviews on your recent stay with us. The feedback received from our guests helps us maintain and improve the expected high standard of products and services of Holiday Inn We assure you that necessary measures have been put in place to address your concerns. Please do not hesitate to contact... More

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is very comfortable But would benefit some modernisation. The restaurant is excellent and particular commendation to staff member Raju, very happy to assist. The staff in general are extremely gracious and very eager to help. I would recommend this hotel. There is a new holiday inn currently being built closer to the airport in Jeddah, perhaps it will... More

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Tomtherigger, Thank you very much for sharing your reviews on your recent stay with us. I am very pleased and delighted to learn that you had a pleasant experience during your recent stay . The new Holiday Inn Jeddah gate will open by beginning of December 2014 Please let us know when you plan to visit us again as... More

Greater London
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location is close to Old Jeddah, the customer service is really great (at least was in my case), lot of flight crew seem to prefer this one. The Breakfast is fine, could be a bit better, rooms are large, there is a Gym and a pool as well.

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Holiday Inn Jeddah Al Salam . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you again at... More

Manama
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The service & staff are good, it still has the spirit of a once very good hotel, however, this hotel is overdue for a renovation. The rooms and hallways smell and there is nothing they can do about it. The carpets and furniture, everything apart from the bed itself is dirty. I spent the night just on the bed and... More

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Zalthawa, We appreciate your feedback regarding our hotel. It sounds like we fell below your expectations It is unfortunate that you were not satisfied during your stay. We appreciate your feedback as this is our best resource for improving guest services. We hope that you would give us another chance to meet your expectations next time and to book... More

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 10, 2014

Really i stayed in it many as im member in IHG group but the hotel need to renew as its old.wi fi is poor..room furniture need to renew also ...i dont know how this hotel belong to IHG group by this service every time go there find that they work to renew but i found nothing new in room but... More

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Mohamede, We appreciate your feedback regarding our property. It sounds like we fell below your expectations. It is unfortunate that you were not satisfied with the property and internet services received during your stay. We appreciate your feedback as this is our best resource for improving guest services. We hope that you would give us another chance to meet... More

Salt Lake City, Utah
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 5, 2014

I will definitely stay there again. Given how exotic old Jeddah is, it is nice to step back into the West for the evening, especially after a long plane trip. My room was large, comfortable, cool and functional. I felt like I was in Peoria. Nothing wrong with that given my activities during the day. I was able to get... More

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Christian J Thank you very much for choosing to stay at the Holiday Inn Jeddah Al Salam and for sharing your kind feedback. We look forward to welcome you back at our property soon Regards, Management More

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed September 1, 2014

My first impressions of this place was excellent, it's warm and welcoming, the bedrooms are of quality and warmth. the décor is fabulously quaint!...my encounters with the staff and management have been nothing but pure friendliness and consideration, one staff member particularly I liked for his friendliness and warmth was Raju. overall the place is brilliant and I would come... More

Was this review helpful? Yes
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Thank you very much for choosing to stay at the Holiday Inn Jeddah Al Salam and for sharing your kind feedback. We hope that you would give us another chance to meet your expectations next time and to provide you with a wonderful experience. Sincerely, Management More

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Additional Information about Holiday Inn Jeddah Al Salam

Address: King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Jeddah
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Jeddah Al Salam 3.5*
Number of rooms: 319
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Also Known As:
Holiday Inn Jeddah Al Salam Hotel Jeddah
Jeddah Holiday Inn

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