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Holiday Inn Jeddah Al Salam

3.5 of 5
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King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
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Holiday Inn Jeddah Al Salam
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247 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • English first
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  • German first
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  • Italian first
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  • Any
English first
  • All months
    (247)
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Riyadh, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

In a busy and complicated city like Jeddah, this hotel and its team were provided extremely well services with comfortable - safe environment within our 2 nights stay, recently renovated rooms, with free internet, free newspaper. Rooms are spacious, clean, well lights, quiet and international channels, mini fridge are available. Our overall experience is excellent for the business trip as... More 

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Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Very tired hotel. Something in the room kept making a clicking sound all night. Phone system makes no sense. None of the buttons under service icons work. Instead you are supposed to know which number to dial for what. Not a big deal until someone called me up at 4am and asked if I was the front desk.

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Travelers are raving about these Jeddah hotels

Ahmedabad, India
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is better to book online and be a member of this group to get maximum advantage of ambient and amenities. Location is near to city centre and so near from airport but they provide pick up services.

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Bhavesh567 Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Holiday Inn Jeddah Al Salam . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you... More 

Rome, Italy
Top Contributor
56 reviews 56 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here 3 years ago and the hotel remains very good, if not better. PRO. Spacious, clean room with good lights and electrical outlets, large closet space, free water and tea. Free normal Wifi (must pay for Hi-speed which may be necessary for Skype). Good selection of English and movie channels on TV. Large bathroom with good counter space,... More 

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear GlobalCit59 Thank you very much for choosing our Hotel as your first primary address and many thanks for your positive feedback, We have shared your comments with our team management We are excited to welcome you back to Holiday Inn Jeddah Al Salam Regards, Management More 

Hull
Top Contributor
58 reviews 58 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been visiting Jeddah for a number of years and have used the Holiday Inn as my base each time. The hotel has recently invested in a good degree of refurbishment, and I was lucky enough to experience one of the new rooms. Food is good, the staff are friendly and the hotel comfortable.

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear John C, I am very pleased and delighted to know that you had a pleasant and wonderful experience during your recent stay with us. I will be truly glad to share your views with our team particularly our services and facilities. Please let us know when you plan to visit us again as we would be very glad to... More 

1 review
5 of 5 stars Reviewed 1 week ago

Some floors in the hotel are old but it is worth paying more and booking the superior rooms. I enjoyed my stay a lot. The staff are very friendly and helpful specially the reception team. Not a lot you can do in the area but if you have business around its the best hotel.

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Hossam, Thank you very much for sharing your reviews on your recent stay with us. I am very pleased and delighted to learn that you had a pleasant and comfortable stay with us highlighting the quality of service and accommodation Please let us know when you plan to visit us again as we would be very glad to welcome... More 

Amherst, NY
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Holiday Inn in Jeddah is not practical hotel for most people. It is located in a depressed area with crumbling buildings. There is nowhere for one to eat a decent meal and it is a long taxi ride to anything of consequence. Some rooms - on the first and second floor have been refurbished. They are basic but clean.... More 

Was this review helpful? Yes 1
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Xan432, We would like to thank you for your valued feedback about your recent stay at our hotel and for sharing your experience with us, however we have shared your comment with the Team management along with the corrective actions have been taken. Regards, Management More 

Kuala Lumpur, Malaysia
Top Contributor
184 reviews 184 reviews
84 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Jeddah Al Salam could be another example of a functional hotel brand that has been brought into disrepute by the hotel owner who is not willing to spend a single penny on refurbishment. At least not that you could notice. Check in was very good and very accommodating. And thats where it ends. When you come out... More 

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear roryjdoyle Thank you very much for sharing your reviews on your recent stay with us. It is unfortunate that you were not satisfied with the property due to old rooms you have stayed however pls let us know your next visit in order to confirm the newly renovated rooms Please do not hesitate to contact me personally or any... More 

Kuwait
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

checked into this property last Monday evening. Reception told me they gave me the best room since I am Platinum... Noooooooooo ! I came running back to the reception and bumped into the DM, who promptly got permission and upgraded me to the newly refurbished 1 floor room, which was a world of a difference. Unless you are assured of... More 

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Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Nilam, We appreciate your feedback regarding our property and we hope that you would give us another chance to meet your expectations next time and to provide you with a wonderful experience at our newly renovated rooms Regards, Management More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 17, 2015

Having read several reviews I came expecting an average hotel, but was ready to give the Holiday Inn Jeddah Al Salam a chance to prove otherwise. We were met warmly and offered a glass of juice, which was a nice touch. Sadly that was the high point of my stay. Things deteriorated in a spectacular fashion from there. Firstly I... More 

Was this review helpful? Yes 1
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear like2travel2places, Thank you for taking the time to review your stay with us. Obviously we were alarmed and apologize concerning your experience We assure you that necessary measures have been put in place to address your concerns and hopefully welcome you back to the hotel in the right accommodation and experience at our property Please do not hesitate to... More 

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