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Holiday Inn Jeddah Al Salam

3.5 of 5
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King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
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1 room 1 adult
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Holiday Inn Jeddah Al Salam
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273 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

It is a very nice and decent hotel staff is more courteous and takes lot of effort in taking care of their guest big rooms did not feel like suffocated amazing experience breakfast was really very good .in room dining has lot of varieties for vegetarian close to the hotel there is a Turkish place to eat if u don't... More 

Helpful?
Thank arunbha
Ahmed Z, Director of Sales & Marketing at Holiday Inn Jeddah Al Salam, responded to this review

Greeting from Holiday Inn Jeddah Al Salam Thank you for the very informative review, we appreciate the time taken. It's pleasing to know that you enjoyed your stay with us and had a super trip.Our staff, take great pride in ensuring all guest needs are handled with care. We hope that you would give us another chance to meet your... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

Decent hotel and close to business place ...opted it with reluctance as no other place was available but was pleasantly surprised. The updates on trip advisor are old one ..the hotel is recently renovated its room and they are nice ...food choice is limited and tough for veggies but rooms are comfy

Helpful?
Thank Manoj K
Ahmed Z, Director of Sales & Marketing at Holiday Inn Jeddah Al Salam, responded to this review

Greeting from Holiday Inn Jeddah Al Salam Thank you for the very informative review, we appreciate the time taken. It's pleasing to know that you enjoyed your stay with us and had a super trip.Our staff, take great pride in ensuring all guest needs are handled with care. We hope that you would give us another chance to meet your... More 

Liverpool, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 10, 2015

One thing you can say about holiday inns is they are clean. Staff in this Hotel are the best asset as all go above expectations to help. Omah customer relations guy very helpful. Some parts of hotel have issues with hot water as in none which led to colleague having to move rooms so he was able to have hot... More 

Helpful?
Thank andyspark
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Andyspark, Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying Holiday Inn Jeddah Alsalam. Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you soon at Holiday... More 

Hilton, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 8, 2015

The Hotel and room is modern and exceptionally clean. The design and décor in the rooms is truly some of the best that I have seen. The service was very good. The buffet dinner was good but could have had a bit more variety. Overall an excellent experience.

Helpful?
Thank MickKSA
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Greeting from Holiday Inn Jeddah Al Salam Thank you for the very informative review, we appreciate the time taken. It's pleasing to know that you enjoyed your stay with us and had a super trip.Our staff, take great pride in ensuring all guest needs are handled with care. We hope that you would give us another chance to meet your... More 

Al Jubail, Saudi Arabia
Level Contributor
2 reviews
3 of 5 stars Reviewed October 25, 2015 via mobile

FD Rep book me in bad located room, corridor covered with plastic sheet , I had to ask for change from 121 to 217, room 217 was okay staied from 15 to 17 when checked out FD Rep was not pleasent when I requested for my bill checked in at 1 am.

Helpful?
Thank skymap99
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Valued Guest, We thank you kindly for your comments. The feedback received from our guests helps us maintain and improve the expected high standard of products and services We assure you that necessary measures have been put in place to address your concerns. Please do not hesitate to contact me personally or any of the team members on your... More 

Ilkley, United Kingdom
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

Overall hotel refurbished rooms pretty OK. Popular with airline crews. Some of the finishing leaves a lot to be desired - but seems same everywhere in Jeddah or Saudi in general. Breakfast fairly standard & nothing special. Oh for a good cup of tea. Gym well equipped. Swimming pool a bit grubby.

Helpful?
1 Thank Paul G
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Paul G Thank you very much for choosing to stay at Holiday Inn Jeddah Al Salam and for sharing your kind feedback. We do hope you will still consider our hotel on your next visit. shall you need any further assistance or special requests for your upcoming visit please feel free to e-mail me and I’ll be more than... More 

Manchester, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 19, 2015 via mobile

First impressions are reasonable as the foyer area is spacious and filled with comfortable sofas and armchairs with lots of mirrors that make it look even bigger. The coffee bar and small retail shops are also ok but a little expensive. The restaurant offers a limited range of buffet style food, not gourmet by any means but ok. Fresh salads... More 

Helpful?
Thank Sammy S
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Sammy S, We would like to thank you for your valued feedback about your recent stay and for sharing your experience with us, however we have shared your comment with the Team management along with the corrective actions have been taken. We do hope you will still consider Holiday Inn Jeddah Al Salam on your next visit. shall you... More 

Hong Kong, China
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 10, 2015

I like this hotel because it matches exactly its price/value point. I got a room in the newly refurbished area on the 1st floor mezzanine, although that meant dragging my bag up and down a flight of stairs. Other than that, the room did not disappoint. Wifi coverage was spotty though. The hotel will need to address this. The buffet... More 

Helpful?
Thank Steve_Mark2013
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Steve, We would like to thank you for your valued feedback about your recent stay and for sharing your experience and It's pleasing to know that you enjoyed your stay with us and were happy with our service and room condition, however we have shared your comment with the Team management along with the corrective actions have been taken... More 

London, United Kingdom
Level Contributor
164 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed September 7, 2015

I had a great stay. Even if only for one night. The staff is very polite and helpful. The room are very clean, in the bathroom I find everything I need. A good breakfast and lung in this holiday inn that is very convenient for his position. Price are right and in line witth the service. I thank you the... More 

Helpful?
Thank Joseph Anthony M
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Mr. Joseph, Thank you for the very informative review, we appreciate the time taken to share your thoughts. It's pleasing to know that you enjoyed your stay with us and were happy with our service.Our staff, take great pride in ensuring all guest needs are handled with care. Your feedback is valuable as it allows us to better the... More 

Hull
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 28, 2015 via mobile

I've stayed at the Holiday Inn, Al Salam on a number of occasions, and have never had a complaint. The hotel has recently gone through a number of refurbishments to the rooms and a great job has been done. Mr. Omar, the Quality Manager and his team are always friendly, professional and always willing to help. I ate in the... More 

Helpful?
Thank John C
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear John, Thank you very much for sharing your reviews on your recent stay with us. I am very pleased to know that you had a pleasant and wonderful experience during your recent stay with us. I will be truly glad to share your views with our team and particularly with Mr. Mhmd Omar Please let us know when you... More 

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