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Park Hyatt Jeddah - Marina, Club & Spa

#3 of 119 Hotels in Jeddah
Certificate of Excellence
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P.O. Box 5863, Jeddah 21432, Saudi Arabia
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Park Hyatt Jeddah - Marina, Club & Spa
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230 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
7 hotel reviews
5 of 5 stars Reviewed today NEW via mobile

Great hotel with a wonderful location, restaurants and excellent housekeeping. Great view of the sea and best place to see the tallest man made fountain. Great variety of foods. Good conference center. A must visit if you're in Jeddah and if you can afford

Helpful?
Thank shameem a
Riyadh, Saudi Arabia
4 of 5 stars Reviewed 6 days ago NEW

I would recommend to review your invoice upon departure carefully to avoid any extra charges never consumed or double charges for against services you had. other from that I can say it's the best hotel in Jeddah....

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mohamed A
Brooklyn
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff was very professional and attentive, except in the lobby lounge... The surroundings, public space, guest rooms, grounds, etc have taken a beating, chips, cracks, surprising for a Park Hyatt. I guess we spent more time than expected inside the hotel, since there were floods and torrential rains.., (the one day of the year apparently) The main buffet restaurant... More 

Helpful?
Thank Olivier L
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Olivier, Thank you for submitting your review and pointing out areas of improvement. We appreciate your positive comments on the hotel’s selection of food in the restaurants, interior décor of guestrooms and limo service. We hope to have the opportunity to welcome you back. Park Hyatt Jeddah More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, beautiful interior design, quick customer service, they have the choices of outdoor and indoor restaurants and they provide delicious and tasty dishes; on the other side, its expensive and it needs rooms maintenance and repaints

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Albara'a N
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Albara'a, Thank you for submitting your review and pointing out areas of improvement. We appreciate your positive comments on the hotel’s overall location, outdoor and indoor and speed of service. We hope to have the opportunity to welcome you back. Park Hyatt Jeddah More 

Jizan Province, Saudi Arabia
1 review
1 of 5 stars Reviewed 2 weeks ago

Do not choose this hotel, besides the room being amazing the service is terrible. From the moment we arrived no one welcomed us and we had to go ask them to take our luggage. Furthermore we called the concierge and the bellboy picked up he said he would have concierge call us, but we never got a call back. Later... More 

Helpful?
Thank AlaaQurie
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear AlaaQurie, Thank you for submitting you review and your constructive feedback. We extend our sincere apology for the inconvenience caused during your stay. With regards to (concierge and service) incident, thank you for bringing the matter to our attention and will ensure that such things do not reoccur. Regards, Park Hyatt Jeddah More 

Jeddah
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel has a special place in my heart because it's where we stayed after the wedding reception. We got a complementary honeymooners breakfast in bed, which was ridiculously grand. It was exactly what we needed though. The only downside is the welcome. It's generally a problem all over Saudi Arabia. Very few places actually make an effort to make... More 

Helpful?
Thank Soraya D
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Soraya, Thank you for submitting you review and your constructive feedback. We extend our sincere apology for the inconvenience caused during your stay. With regards to (concierge and reception) incident, thank you for bringing the matter to our attention and will ensure that such things do not reoccur. Regards, Park Hyatt Jeddah More 

Jeddah, Saudi Arabia
1 review
3 of 5 stars Reviewed 4 weeks ago

I have stayed a couple of times at Park Hyatt and faced similar issues of not having the concierge desk cater to guest requirements properly. Although 24hrs advance booking is done for airport transfers yet at the time of check-out the car is not ready

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mohammed A
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Mohammed, Thank you for your review and for choosing to stay at Park Hyatt Jeddah. With regards to the (concierge) incident, thank you for bringing the matter to our attention and will ensure that concierge handles requests with the utmost proficiency. Regards, Park Hyatt Jeddah. More 

Canton of Geneva, Switzerland
Level Contributor
2 reviews
5 of 5 stars Reviewed January 8, 2016

Whenever I visit Jeddah, the sister-in-law who is a member of the Evania Spa announces my coming which qualifies me for a discount daily entry. A day at the pool, maybe with a massage, just makes a perfect holiday for me !

Helpful?
Thank URSUS2016
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Guest, Thank you for submitting your review and your wonderful remarks about Evania Ladies spa. We look forward to welcoming you back soon. Park Hyatt Jeddah More 

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