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Park Hyatt Jeddah - Marina, Club & Spa

#3 of 119 Hotels in Jeddah
Certificate of Excellence
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P.O. Box 5863, Jeddah 21432, Saudi Arabia
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Park Hyatt Jeddah - Marina, Club & Spa
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227 Reviews from our TripAdvisor Community

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Brooklyn
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was very professional and attentive, except in the lobby lounge... The surroundings, public space, guest rooms, grounds, etc have taken a beating, chips, cracks, surprising for a Park Hyatt. I guess we spent more time than expected inside the hotel, since there were floods and torrential rains.., (the one day of the year apparently) The main buffet restaurant... More 

Helpful?
Thank Olivier L
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Olivier, Thank you for submitting your review and pointing out areas of improvement. We appreciate your positive comments on the hotel’s selection of food in the restaurants, interior décor of guestrooms and limo service. We hope to have the opportunity to welcome you back. Park Hyatt Jeddah More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, beautiful interior design, quick customer service, they have the choices of outdoor and indoor restaurants and they provide delicious and tasty dishes; on the other side, its expensive and it needs rooms maintenance and repaints

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Albara'a N
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Albara'a, Thank you for submitting your review and pointing out areas of improvement. We appreciate your positive comments on the hotel’s overall location, outdoor and indoor and speed of service. We hope to have the opportunity to welcome you back. Park Hyatt Jeddah More 

Jizan Province, Saudi Arabia
1 review
1 of 5 stars Reviewed 2 weeks ago

Do not choose this hotel, besides the room being amazing the service is terrible. From the moment we arrived no one welcomed us and we had to go ask them to take our luggage. Furthermore we called the concierge and the bellboy picked up he said he would have concierge call us, but we never got a call back. Later... More 

Helpful?
Thank AlaaQurie
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear AlaaQurie, Thank you for submitting you review and your constructive feedback. We extend our sincere apology for the inconvenience caused during your stay. With regards to (concierge and service) incident, thank you for bringing the matter to our attention and will ensure that such things do not reoccur. Regards, Park Hyatt Jeddah More 

Jeddah
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel has a special place in my heart because it's where we stayed after the wedding reception. We got a complementary honeymooners breakfast in bed, which was ridiculously grand. It was exactly what we needed though. The only downside is the welcome. It's generally a problem all over Saudi Arabia. Very few places actually make an effort to make... More 

Helpful?
Thank Soraya D
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Soraya, Thank you for submitting you review and your constructive feedback. We extend our sincere apology for the inconvenience caused during your stay. With regards to (concierge and reception) incident, thank you for bringing the matter to our attention and will ensure that such things do not reoccur. Regards, Park Hyatt Jeddah More 

Jeddah, Saudi Arabia
1 review
3 of 5 stars Reviewed 4 weeks ago

I have stayed a couple of times at Park Hyatt and faced similar issues of not having the concierge desk cater to guest requirements properly. Although 24hrs advance booking is done for airport transfers yet at the time of check-out the car is not ready

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mohammed A
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Mohammed, Thank you for your review and for choosing to stay at Park Hyatt Jeddah. With regards to the (concierge) incident, thank you for bringing the matter to our attention and will ensure that concierge handles requests with the utmost proficiency. Regards, Park Hyatt Jeddah. More 

Canton of Geneva, Switzerland
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Whenever I visit Jeddah, the sister-in-law who is a member of the Evania Spa announces my coming which qualifies me for a discount daily entry. A day at the pool, maybe with a massage, just makes a perfect holiday for me !

Helpful?
Thank URSUS2016
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Guest, Thank you for submitting your review and your wonderful remarks about Evania Ladies spa. We look forward to welcoming you back soon. Park Hyatt Jeddah More 

Jeddah, Saudi Arabia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

I used to go to this hotel every year to celebrate my Anniversary with my husband. I love this hotel. My wedding was in the big hall there. I like the sea view, cleaned rooms and bathrooms. Food is very delicious. Hotel is luxury.

Helpful?
2 Thank Shahd M
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Shahd, Thank you for submitting your review, and for recognizing our luxurious amenities and service. We hope to have the opportunity to welcome you back. Park Hyatt Jeddah More 

Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 26, 2015

Park Hyatt jeddah has charged my credit card for someone else's stay, i called hotel explaining that i was not jeddah and i don't know anything about the one who stayed, but still no action, now the bank is calling me to settle the amount, i don't know how those people in the hotel can charge the credit card of... More 

Helpful?
1 Thank Ahmed H
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Ahmed, Please accept our sincere apology for the inconvenience caused and thank you for your constructive feedback. kindly send your contact details to our Front Office Manager at asim.ahmed@hyatt.com and he will be more than happy to contact you.” Park Hyatt Jeddah More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 20, 2015

This is one of the bet hotels in Jeddah - and the prices prove it! Basically everything works and the service is responsive and efficient. The food is better than you would get at most of the hotels in Jeddah. One word of warning... the Internet is very temperamental and even when it is working, its not the fastest. Otherwise... More 

Helpful?
Thank Nigel O
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review

Dear Nigel, Thank you for your wonderful remarks, we are glad to hear that the services provided were to your expectations and will ensure that your comments are shared amongst our associates. With regards to the Internet connection we thank you for bringing the matter to our attention. Park Hyatt Jeddah team Looks forward to welcome you on your next... More 

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