This hotel is brand new, it opened last year. Very nice lobby. Reasonable shopping arcade. It is close to the major attractions in Aleppo, such as the citadel, the souk and the old parts of town. Rooms are decent size and the bathroon facilities are adequate. The shower is a bit small but you can also use the bathtub. I... more

Had a great stay at the Sheraton Aleppo. As an SPG platinum member I was upgraded to the Club floor which has a nice lounge and a lap top to use to check e-mail. The rooms were nicely decorated and the staff was great. The cold mezze from room service were also excellent. At a cost of only about $100,... more

After reading all the reviews of this hotel I am trying to figure out if I am staying at the same hotel. I am a Sheraton Starwood member and I have stayed in many Sheraton's but this one is really the worst I have ever experienced. On check in at 4pm we were told that we could not have interconnecting... more

Most enjoyable stay. Lovely large rooms. Great modern gym facilities. Downstairs spa with hammam (check it out on arrival and book the masseuse, and hammam on arrival as otherwise you may miss out - they did not have a woman available for woman's treatments as we didn't realize this facility was available until our last eveing). We had great food... more

loved this hotel! we were booked for 2 nights but unfortunately ended up staying only one as royal jordanian screwed up our flights (changed the timetable to leave first thing in the morning rather than the evening before without informing us) so we arrived early in the morning. the staff were very welcoming and sensitive to our needs. the room... more

This is a first class hotel in an excellent location in downtown Aleppo. From the moment we arrived we were treated with the greatest courtesy by teh staff, which continued throughout our stay. The rooms were very comfortable. The restaurants, whilst expensive by Syrian standards, were good value for what they served. The Turkish bath/sauna area was well run and... more

Stayed at this hotel last week while conducting two days of seminars there. They gave us a special rate on a club room, which was really nice. Well decorated and bathroom had a separate shower and bath. There was free internet access in the club room, which was painfully slow (but I understand that all internet in Aleppo is slow).... more

An excellent hotel for Syria standards, it is located in the heart of the city of Aleppo. The only real 5 stars hotel in Aleppo (if not in Syria). I have traveled to Syria almost more than 10 times and could not find a real hotel with real services and prompt actions. The staff is nice; the hotel is well... more

“My wife and I were met by Sheraton’s top executives. We were shocked by the amazing staff welcomed when we entered to the hotel. The service was courteous and everything was perfect. The hotel was the finest I have ever experienced. I have traveled to thirty-eight countries and stayed in many hotels. I felt like we were royalty and staying... more