Excellent service and friendly staff throughout our stay in this beautiful hotel. The rooms are very comfortable and clean. Beautiful spa rooms and their herbal steam bath is an experience one should not miss! The attention to details in this hotel is just remarkable. Breakfast settings is like a picture from a magazine. When you visit Luang Prabang, a stay... More

Luang Prabang is a relatively clean and orderly town in the midst of many South East Asian towns which are not. It was with great relish that my (grown-up) daughters and I checked into La Residence, a respite from the constant moving we had been subject to until this point in our trip. We were very pleased with the spacious... More

This hotel was exquisite and really made our stay in luang parang magical. Staff were extremely friendly and helpful without being obtrusive. The chef who I believe is Tunisian is a genius and the food superb. We enjoyed the evening dinner dance show which was candle-lit, fun and beautiful. Rooms were spotless and elegant and views magnificent. More

Luang Prabang essentially still is a backpacker location, but the Orient Express Résidence Phou Vao succeeds to create a peaceful, tasteful and high quality recluse, a retreat away from the tourist noise. Situated on a wonderful quiet location with a gorgeous vista towards Phou Si hill with its golden pagoda the hotel sits amid beautifully landscaped gardens. Decorated with nice... More

thrilled and stunned by the quiet beauty of this boutique hotel. we loved everything about it. our room...lovely. the food...wonderful...especially the breakfasts...my favorite meal. everything homemade. the spa jumped out of a picture postcard. the view of the beautiful golden temple on a nearby mountain enthralled us. but most of all...it was the kindness and the welcoming attitude of the... More

First of all Laos is a beautiful and safe place, the Lao people are proud and very, very friendly and hospitable. Luang Prabang and the surrounding countryside is lovely and has a lot to offer, it reminds me of Thailand 30 years ago, yet it offers everything to enjoy contemporary travel; gorgeous food at nice restaurants and sidewalk cafes, cozy... More

I have stayed on many Orient Express hotels in Asia and Latin America and was quite looking forward to this stay.  More the fool me. This hotel is outrageously expensive and, when you are paying that sort of money, you expect something special, maybe close to perfection.  We got nowhere near it. Starting with our room, beautiful views but the... More

Our family stayed at La Residence with another family who had smaller children. The staff were warm, friendly and very helpful. The view on the hillside is lovely and the rooms are quiet and beautifully furnished. The hotel arranged a lovely riverboat tour for us and our guide was very knowledgeable and kind. This was certainly a fantastic first visit... More

The Residence has beautiful grounds and friendly, helpful service. We dined there for breakfast daily and found the food diverse, fresh and delicious. We missed the shuttle one evening and they immediately provided alternate transportation, getting us to our reservation on time. More