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Belmond La Residence Phou Vao

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3 PO Box 50, Luang Prabang, Laos
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560 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Canberra, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second visit to Luang Prabang, in our opinion a real jewel of Indo-China for its wonderfully relaxed atmosphere and charming streetscapes as much as for its beautiful temples. We decided to try the Residence Phou Vao based upon our experiences with other Belmond properties in the past two years. We were not disappointed. We chose a Garden... More 

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New Delhi, India
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I wasnt staying here though it looks stunning and the staff were very courteous. I did just use the spa and its top notch - one of the best massages I have had. I had returned very sore from a two day trek and the spa manager suggested i first do a 30 min steam and then their special indigo... More 

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Melbourne, Australia
Top Contributor
210 reviews 210 reviews
69 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Belmond Le Residence in Luang Prabang is a jewel in this beautiful town. Upon arrival we were greeted by the manager and an array of pleasant staff.... all who were intent on making our visit memorable. Yes we were staying here out of season and I have to say, why would you do anything else. You have the entire... More 

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Mendota Heights, Minnesota
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were here for 2 nights in April and wish we had longer planed the staff, rooms, and restaurant were amazing. The chef and food were 5 star. After you stay here you will never want to stay anywhere else. We hope to be back soon.

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Australia
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 24, 2015

Travelling around in the Belmond (ex Orient Express) sphere an impression can be gained that very high prices can be obtained for what - the Orient Express experience. This hotel is a case in point. It is a nice, seemingly well-kept property. Much bowing and scraping from the staff, with adequate levels of English. Service tends to hover as it... More 

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LRPV, General Manager at Belmond La Residence Phou Vao, responded to this review

Dear fixitfox, Thank you for your comments. Let me start by apologizing for the technical defects in your room. Rest assured that these issues will be addressed. I agree with you; our prices are not comparable with local restaurants down town. Being an experienced traveler as you are I trust you agree that it is almost impossible to compare a... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 12, 2015

This is a beautiful boutique hotel in Luang Prabang with an expansive view of the country-side. The customer service level is excellent in this hotel, as I was greeted with an option to choose my locally made soap to use during my stay, which I thought was a nice touch. I was gratiously greeted by Oscar at check-in who was... More 

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Petersfield, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 7, 2015

We were on the first leg of a tour of Indo China and stayed here for 3 nights. A beautiful setting, very peaceful and served by excellent staff who were very attenive. Breakfast and dinner were very good and the whole experience was great.

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Weston, Massachusetts
Contributor
20 reviews 20 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 4, 2015

This hotel is outside the Luang Prabang so it is quiet and very private. A shuttle bus will take guests into town and pick up as requested. The staff is very friendly and helpful. We loved the hotel's private launch for a cruise and lunch on the Mekong River.

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Mumbai (Bombay), India
Top Contributor
166 reviews 166 reviews
38 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed March 30, 2015

Our five day stay at this hotel was very comfortable. he Hotel is located in a quiet surrounding overlooking hills and plenty of calm and serene landscaping. Our Room (we got upgraded to junior suite) was elegant and spacious. The bathroom had a lovely view and a attached sitout. The staff were all smiles and very helpful. The General Manager... More 

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Stratford-upon-Avon, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 29, 2015

We stayed here in Dec 2014. The room was fantastic. Lovely breakfast, with a juice bar and omelette bar also. Lots of choice. Nice bar to have a relaxing drink when returning from town. Good shuttle bus service into town.

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