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Belmond La Residence Phou Vao

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3 PO Box 50, Luang Prabang, Laos
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Belmond La Residence Phou Vao
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572 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Brussels, Belgium
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Great experience, staff very friendly and thoughtful. Great food and service! The director (Belgian! they are the best) helped us organize the rest of our trip to Cambodia . The site is peaceful and the view fantastic , we loved this hotel and hope to come back very soon !

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LRPV, General Manager at Belmond La Residence Phou Vao, responded to this review

Dear Lisbeth, it was great having you over for lunch and some well deserved pool time! Glad to read that you enjoyed our services. Have a wonderful time in Temple town and I hope to welcome you again soon! my best Thomas Moons General Manager More 

Beaconsfield, United Kingdom
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We moved to La Residence from its sister hotel in Siem Reap. I had a stomach upset at Siem Reap and they had phoned ahead to Luang Prabang and they had various remedies availed for me - very impressive. The staff are superbly trained and charming. The General Manager a young Belgian is extremely helpful - nothing is too much... More 

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LRPV, General Manager at Belmond La Residence Phou Vao, responded to this review

Dear Mark B, Nice to hear from you! First things first; I do hope your stomach issues belong to the past by now. It gives me great pleasure reading that you were impressed with the service of both our properties in Luang Prabang and Siem Reap! That is the kind of feedback that we all love to receive. We talked... More 

Ottawa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is incredible. I cannot say enough good about La Residence Phou Vao. Amazing facility, wonderful food, impeccable service and the most spectacular view. I cannot wait to get back to the Phou Vao.

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London, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We didn't actually stay here but went to see if we could relax by their pool on a swelteringly hot day. The staff were incredibly accommodating and although they don't usually allow it for non residence they said we could if we ordered lunch and some drinks. Pool is stunning and the staff offered a service to match, would definitely... More 

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LRPV, General Manager at Belmond La Residence Phou Vao, responded to this review

Dear SeasonedTraveller04, Great to read that you and your 3 friends enjoyed the pool facilities and service! I have to agree with you: the pool is indeed stunning and a nice getaway from the hot & often humid city center. Having traveled around it's a nice getaway to relax and enjoy some good food, service and drinks! Please do reach... More 

Doha, Qatar
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Fantastic service , room furnishings and layout superb , food is amazing. Location outside of town on a hill with amazing views to the Buddah statue. Very peaceful and tranquil surroundings great place to chill for a few days.

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Miami, Florida
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 19, 2015

This is just an amazing hotel. The moment you walk in you feel the peaceful vibe and the great service. From choosing your own soap and packing it in a beautiful handmade paper & bag, to arriving to a very nice and spacious room. Nice bed, good closet, beautiful balcony with a nice view. Great staff and amazing service.

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NJ
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2015

This is a beautiful property located in the hills above the town. Has a beautiful infinity pool. Upper level rooms have a pretty view of the town. Great service. Restaurant was adequate but limited options. Used the spa - beautifully set but treatments did not compare to neighboring Thailand. They provide complimentary shuttle service (on demand) into town.

Was this review helpful? Yes 1
LRPV, General Manager at Belmond La Residence Phou Vao, responded to this review

Dear AtravelerNj, thank you for taking the time to let the TripAdvisor know about your recent experience in our property. As you might have noticed, it is low season in Luang Prabang. At this time of the year tourist arrivals fall short and we did indeed feel the necessity to reduce our restaurant menu a little. Having said that; our... More 

Siem Reap, Cambodia
Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed June 14, 2015

The view from my room 504 was by far the best of any hotel I have had the pleasure of staying in and I spent a truly magical 4 nights at La Residence Phou Vao. The hotel is conveniently located just a short bike ride from the centre of town however the hotel car is available if you don't wish... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 11, 2015

If you find yourself in this part of the world, Luang Prabang is a must see. New to tourism, the culture and land are still authentic and preserved. This hotel has to be the best in the city and rivals and 5 star in the US. Amazing place, beautiful view, wonderful breakfast buffet.

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USA
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 7, 2015

I know the Belmond chain of hotels is known for their excellence all over the world. Especially this place, Oh MY MY.... A step away from the busy city, you will definitely have a peaceful mind from this hotel. The property is well maintained and their presentation for their breakfast is very high end. Their customer service is excellent as... More 

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