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Maison Souvannaphoum Hotel

Travelers' Choice award winner
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Rue Chao Fa Ngum | Banthatluang, Luang Prabang, Laos
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Maison Souvannaphoum Hotel
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Maison Souvannaphoum Hotel
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521 reviews from our community

Traveler rating
    341
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    31
    17
    8
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63
286
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
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  • All months
    (521)
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    (127)
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    (108)
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Northumberland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Myself and my family arrived at this hotel on 25th March, I was suffering from a problem with my eye and needed to see a doctor. The hotel staff were very good, they arranged an appointment, then a member of staff took me to the doctor, helping the doctor translate the more complicated instructions (I had a corneal ulcer and... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for staying with us, and writing your kind message regarding your stay. We were very pleased that the medicine did a positive effect and you manage to enjoy your stay at Luang Prabang. We will be sharing your feedback to all our associates to continue encouraging to exceed guests expectations. Thank you for recommending us,... More 

Brisbane, Australia
Top Contributor
67 reviews 67 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, attentive service, garden view rooms are nicely finished and furnished with a balcony. Pool area and the gardens of the hotel are very nice. We were expecting more for what we paid and when comparing to hotels right in the heart of town once we were in Luang Prubang it was hard to see the value of this... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for choosing our hotel and taking your time to write your feedback. We are very pleased to read that you enjoyed our rooms and special Prince Lao dinner, however we are very sorry that you found our hotel not worth the price you paid online. Kindly note that we price our drinks, after a market... More 

Ottawa
Top Contributor
79 reviews 79 reviews
30 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this charming hotel (a former Royal Palace, I believe) in March. It just happened to be my birthday. Imagine my surprise when there was a knock on the door and I was greeted by Management, Staff, and Koko (The Hotel Parrot) with a birthday cake and a stirring rendition of Happy Birthday ! Top That ! I... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for taking your time to review our hotel experience. We always feel very honored when are guests have chosen our hotel to celebrate a special day. Hope you will choose us or another Angsana property to celebrate your next birthday! Our best wishes and thank you once again, Yvonne Hotel Manager More 

London
Top Contributor
84 reviews 84 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very conveniently located lovely buildings in a peaceful garden make up this delightful hotel. We stayed in the garden annex, in a well appointed room, nice bathroom with towels and toiletries and a small balcony. Very comfy beds. Very clean everywhere. The small pool was very nice and secluded, restaurant reminiscent of my childhood in Vietnam....ceiling fans, parquet floors, overlooking... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you choosing us and writing us your lovely review! We are delighted to read that you enjoy the hotel atmosphere and joined our special Lao Dinner, we believe its a great local food experience where you can taste 10 different local dishes at once while enjoying traditional music and dance just by the pool. We truly... More 

Maroochydore, Australia
Top Contributor
70 reviews 70 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The first 2 words said it all " WELCOME BACK " our 2nd. visit to this outstanding hotel. The rooms are great with a balcony to sit & relax. When home from exploring sit around the pool during the day & enjoy a drink from the bar there are plenty of books or papers handy to read. Better still visit... More 

Was this review helpful? Yes
Yvonne D, General Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much first for staying with us and recommend our hotel for future guests. We truly appreciate. Having returning guest at the hotel, really create a more intensive feel of home. We very pleased you came back again and enjoy all the services and facilities at the hotel to retreat yourself. We look forward to... More 

Lancashire
Top Contributor
87 reviews 87 reviews
40 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Maison for 3 nights at the end of February, our first stop of a months travel in Asia. After long flights from Manchester via Dubai and Bangkok our first impressions were fantastic. Yes, this really was the residence of Prince Souvannaphouma. The property is divided into the main hotel block, known as the Garden Wing and... More 

Was this review helpful? Yes 1
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much for staying with us and taking your time to write a detail feedback of your experience at the hotel and tips for future visitors. I am truly glad that you enjoyed your stay at our Champa Room, the princess room, as you well mentioned the highlights of the room are the size and... More 

Uk
Contributor
19 reviews 19 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 22, 2015

Staff could not have been more accommodating. We were greeted very warmly and shown to our Garden Wing room which was clean and spacious. Breakfast was excellent - the egg man was very cheerful and made great eggs, the Laos pancakes delicious. The pool area was very pleasant and having a few books available for reading and exchange was nice... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much for choosing our hotel, we are delighted to read that you had a nice experience. I will share your comments with our associates, with a special mention to Ou and In who daily take care of the egg stations as well as preparing the delicious coconut pancakes. We all look forward to welcome... More 

Manchester, United Kingdom
Top Contributor
187 reviews 187 reviews
38 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed March 20, 2015

We have been to this hotel 4 times now and it is still as good as ever.It is quiet even though near the main road. All the staff are friendly and helpful.The breakfast is always fresh and the egg man always has a lovely smile.Do try the Lao pancakes. We had a lovely room again and it is great to... More 

Was this review helpful? Yes 2
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much for your nice review and long experience tips! I will share your review with all our associates, i believe they will be thrilled to read it, especially Oudorn, our master at the egg station and preparing the delicious coconut pancakes. Its a pleasure to have you at your home in Luang Prabang. We... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 17, 2015

My husband and I recently finished a 5-week trip to SE Asia. The very best all-around hotel we stayed in was in Luang Prabang, Laos, at the Maison Souvannaphoum in the Queen's Room. We were made to feel like family from the moment we arrived and were greeted by Yvonne, the manager, with a glass of the most unique bright... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you so much for your review, which is already posted on the walls, it was a pleasure to meet you all. We were also very sad to say goodbye, but we believe hopefully we will welcome you back at your home in Luang Prabang. We are delighted that you like our special Lao Dinner and hotel... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2015

We love Luang Prabang and we might go back. If we do, we will definitely visit Maison Souvannaphoum again. It's a small old hotel but well kept. Quaint and very nice. It is on the quieter side of town which also makes it nice. The staff is very very helpful. Their restaurant recommendations were great. They sent us to three... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for your review, tips and choosing Maison Souvannaphoum as your hotel. As you well mentioned we have the advantage or being just 5 min walk from the town center, but still be placed in a non busy area converting the hotel in a quiet area. We are thrilled to read that you have plans to... More 

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