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Maison Souvannaphoum Hotel

Travelers' Choice award winner
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Rue Chao Fa Ngum | Banthatluang, Luang Prabang, Laos
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Maison Souvannaphoum Hotel
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542 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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London, United Kingdom
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel as mentioned in other reviews is a former palace & you will live like royalty here. This boutique hotel has wonderful staff with fantastic service led by hotel manager Yvonne located in a most fabulous location. The shops,musuems,night market etc are a stones throw way. Yvonne the hotel manager has a personal hand wriiten postcard welcoming you which... More 

Was this review helpful? Yes
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Those who really look for a nice hotel must stay here. Welcome drink was not my type but welcome gift was good! It was small thing but as a good gesture from the hotel side! Room was beautiful and staff were friendly, willing to assist you with good english level. Location was also very close to everywhere. You can rent... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for staying with us at Maison Souvannaphoum and taking your time to share your comments about your stay. We are thrilled to read that you would recommend our hotel. Thank you, I will share your comment with our team, which keeps them motivated to exceed guests expectations. Location as you mentioned is definitely ideal and... More 

Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 18, 2015

Maison Souvannaphoum Hotel was a former palace ground tucked 10-minute walk away from the Luang Prabang night market street. The huge garden is a sanctuary for the senses after a busy sight seeing and night market shopping at rustic Luang Prabang. The rooms reflect the former regal past and the hotel staff are super attentive. The spa treatment may not... More 

Was this review helpful? Yes 1
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for your time reviewing our property. We are very pleased to read your comments and tips, as you mentioned the location is just perfect 10 minutes away from the night market, town center or to the Mekong river but yet feel like you are located at the outskirts due to the bush gardens at the... More 

Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

We had a very enjoyable 6 night stay in a Garden Balcony Room, size is good and the balcony makes a great extra addition. The only feedback I would give is the bathrooms could use a refresh and they were smaller than expected but overall room is very good value considering the facilities on-site and location. The staff are an... More 

Was this review helpful? Yes 1
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for choosing us us your home during your stay in Luang Prabang. We are delighted to read your comments about your stay. As you mentioned, having your own balcony truly makes a difference, as you are able to stay at your room and relax overlooking the garden or pool, but always within your own privacy... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 5, 2015

From the second you arrive you are made to feel welcomed. It is an old world style French Colonial Building the rooms are large comfortable the showers are fantastic Main Street of town is a short walk away. The staff is soooooo nice, the spa is a little slice of heaven there is wifi throughout the hotel.

Was this review helpful? Yes 1
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for choosing us and writing a hotel review through tripadvisor for future guests. We are very pleased to read that you had a great experience and enjoyed the room and hotel facilities. Definitely location is very convenient and its the staff who later enjoys creating a comfortable atmosphere for the guests. Thank you once again!... More 

Melbourne, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 5, 2015

I had a lovely stay at this hotel. Nothing was an issue if you needed anything that was not in the hotel guide etc - they were very accomodating. My room was lovely, clean and housekeeping came twice a day. If there was an issue all you have to do is ask and they will sort out. It is a... More 

Was this review helpful? Yes 3
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking your time to write your detailed hotel review. Loved you title "Personal but private", we wish for the guest to feel like the hotel is their own house and make sure they feel comfortable and well attended. Very pleased that you liked our food selection, as you well mentioned... More 

Paramus, New Jersey
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed June 5, 2015

The people in the hotel are absolutely lovely. Everyone is so helpful and friendly. The rooms are extremely clean, roomy and comfortable. Free wifi throughout The spa, there are no words. The masseuse"s are phenomenal Very easy walk to ATM and Into town.

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much for choosing us and taking your time to write a hotel review. We truly appreciated to receive feedback, which I have shared with our team to continue encouraging them to exceed guests expectations. thank you! We all look forward to welcome you back! Best wishes, Yvonne Hotel Manager More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed June 2, 2015

Good location. It takes only 5-10 minutes to all destinations you want to go in the city. If you need, we can use bicycles for FOC and ride TUKTUK cars waiting customers in front of the hotel. If you want to watch begging monks, they will come to near the hotel. Excellent interior decoration is just how I expected it.... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking your time to writing a review of the hotel. Cycling around Luang Prabang and specially in the town center is beautiful and a nice way to move around and visit the tempos, local shops and museums. We are very pleased that you like the hotel decoration and location. I... More 

London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 2, 2015 via mobile

A jewel on the Mekong, Luang Prabang is a must visit. What a stunning location and beautiful people. Would happily go back tomorrow, great food, great prices and a gem of a hotel to stay at. Just on the peninsula, a short walk into town. Quiet, friendly, a pool and air conditioning what more do you need.

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for taking your time to write a review for possible future guests. Luang Prabang, as you mentioned, a jewel along the Mekong. Truly a place that takes you away in time, and if on top of that you stay with us, then it just perfect! Thank you for staying with us, we are very glad... More 

Los Angeles
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2015

Great location and even greater people. Everybody is always so gracious and helpful. Fairly intimate setting. Good breakfast, with enough different options for a week. Couldn't have asked for more for my vacation in Luang Prabang.

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for much for your feedback! We are very pleased to read that you liked our breakfast selection and found the location convenient, its just great to be walk-in distance to the town center. We appreciated your comments, which i have share with my team who enjoy very much making you feel at home. Looking forward... More 

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