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Maison Souvannaphoum Hotel

Travelers' Choice award winner
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Rue Chao Fa Ngum | Banthatluang, Luang Prabang, Laos
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Maison Souvannaphoum Hotel
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Maison Souvannaphoum Hotel
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527 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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    (527)
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    (133)
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    (115)
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    (108)
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    (171)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Good hotel to stay at in Luang Prabang. Elegant old royal palace, good rooms overlooking the garden and swimming pool. With very friendly and helpful staff. Centrally placed and within easy walking or tuk-tuk ride from the major Wats, the morning market and the Mekong.

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Telford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this great hotel which is in a excellent position close to the old quarter of town and night market . However what made our stay so memorable was the wonderful staff , they were just brilliant always smiling and extremely friendly . Front desk always remembered our names and chatted to us about our day . It... More 

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Ho Chi Minh City, Vietnam
Top Contributor
170 reviews 170 reviews
57 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is excellent. It is close to the night market, the Mekong River and many restaurants and shops. We stayed in a king room. We traveled with an infant and they provided a crib for us, however, the crib was not up to US safety standards and that is one thing they need to remedy. The... More 

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Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The best thing about this hotel is the staff - they make you feel very welcome and do their utmost to make your stay as comfortable and pleasant as possible. We had dinner twice and the food was very good. Thai Cha is a great asset in the restaurant. We stayed in a room in the Garden wing on the... More 

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Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much for staying with us and taking your time to share your comments about your stay. We are very pleased to read that you enjoyed the hotel facilities, our restaurant and pool. Hopefully, next time you will be visiting our Award wining Spa. I have shared your comment with our team, with a special... More 

Northumberland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Myself and my family arrived at this hotel on 25th March, I was suffering from a problem with my eye and needed to see a doctor. The hotel staff were very good, they arranged an appointment, then a member of staff took me to the doctor, helping the doctor translate the more complicated instructions (I had a corneal ulcer and... More 

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Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for staying with us, and writing your kind message regarding your stay. We were very pleased that the medicine did a positive effect and you manage to enjoy your stay at Luang Prabang. We will be sharing your feedback to all our associates to continue encouraging to exceed guests expectations. Thank you for recommending us,... More 

Brisbane, Australia
Top Contributor
83 reviews 83 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 7, 2015

Nice hotel, attentive service, garden view rooms are nicely finished and furnished with a balcony. Pool area and the gardens of the hotel are very nice. We were expecting more for what we paid and when comparing to hotels right in the heart of town once we were in Luang Prubang it was hard to see the value of this... More 

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Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for choosing our hotel and taking your time to write your feedback. We are very pleased to read that you enjoyed our rooms and special Prince Lao dinner, however we are very sorry that you found our hotel not worth the price you paid online. Kindly note that we price our drinks, after a market... More 

Ottawa
Top Contributor
88 reviews 88 reviews
30 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed April 7, 2015

We stayed at this charming hotel (a former Royal Palace, I believe) in March. It just happened to be my birthday. Imagine my surprise when there was a knock on the door and I was greeted by Management, Staff, and Koko (The Hotel Parrot) with a birthday cake and a stirring rendition of Happy Birthday ! Top That ! I... More 

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Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for taking your time to review our hotel experience. We always feel very honored when are guests have chosen our hotel to celebrate a special day. Hope you will choose us or another Angsana property to celebrate your next birthday! Our best wishes and thank you once again, Yvonne Hotel Manager More 

London
Top Contributor
84 reviews 84 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 3, 2015 via mobile

Very conveniently located lovely buildings in a peaceful garden make up this delightful hotel. We stayed in the garden annex, in a well appointed room, nice bathroom with towels and toiletries and a small balcony. Very comfy beds. Very clean everywhere. The small pool was very nice and secluded, restaurant reminiscent of my childhood in Vietnam....ceiling fans, parquet floors, overlooking... More 

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Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you choosing us and writing us your lovely review! We are delighted to read that you enjoy the hotel atmosphere and joined our special Lao Dinner, we believe its a great local food experience where you can taste 10 different local dishes at once while enjoying traditional music and dance just by the pool. We truly... More 

Maroochydore, Australia
Top Contributor
70 reviews 70 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed March 28, 2015

The first 2 words said it all " WELCOME BACK " our 2nd. visit to this outstanding hotel. The rooms are great with a balcony to sit & relax. When home from exploring sit around the pool during the day & enjoy a drink from the bar there are plenty of books or papers handy to read. Better still visit... More 

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Yvonne D, General Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much first for staying with us and recommend our hotel for future guests. We truly appreciate. Having returning guest at the hotel, really create a more intensive feel of home. We very pleased you came back again and enjoy all the services and facilities at the hotel to retreat yourself. We look forward to... More 

Lancashire
Top Contributor
87 reviews 87 reviews
40 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed March 27, 2015

We stayed at the Maison for 3 nights at the end of February, our first stop of a months travel in Asia. After long flights from Manchester via Dubai and Bangkok our first impressions were fantastic. Yes, this really was the residence of Prince Souvannaphouma. The property is divided into the main hotel block, known as the Garden Wing and... More 

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Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much for staying with us and taking your time to write a detail feedback of your experience at the hotel and tips for future visitors. I am truly glad that you enjoyed your stay at our Champa Room, the princess room, as you well mentioned the highlights of the room are the size and... More 

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Amenities