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Maison Souvannaphoum Hotel

Travelers' Choice award winner
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Rue Chao Fa Ngum | Banthatluang, Luang Prabang, Laos
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Maison Souvannaphoum Hotel
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537 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Maison Souvannaphoum Hotel was a former palace ground tucked 10-minute walk away from the Luang Prabang night market street. The huge garden is a sanctuary for the senses after a busy sight seeing and night market shopping at rustic Luang Prabang. The rooms reflect the former regal past and the hotel staff are super attentive. The spa treatment may not... More 

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Sydney
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a very enjoyable 6 night stay in a Garden Balcony Room, size is good and the balcony makes a great extra addition. The only feedback I would give is the bathrooms could use a refresh and they were smaller than expected but overall room is very good value considering the facilities on-site and location. The staff are an... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the second you arrive you are made to feel welcomed. It is an old world style French Colonial Building the rooms are large comfortable the showers are fantastic Main Street of town is a short walk away. The staff is soooooo nice, the spa is a little slice of heaven there is wifi throughout the hotel.

Was this review helpful? Yes 1
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for choosing us and writing a hotel review through tripadvisor for future guests. We are very pleased to read that you had a great experience and enjoyed the room and hotel facilities. Definitely location is very convenient and its the staff who later enjoys creating a comfortable atmosphere for the guests. Thank you once again!... More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I had a lovely stay at this hotel. Nothing was an issue if you needed anything that was not in the hotel guide etc - they were very accomodating. My room was lovely, clean and housekeeping came twice a day. If there was an issue all you have to do is ask and they will sort out. It is a... More 

Was this review helpful? Yes 1
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking your time to write your detailed hotel review. Loved you title "Personal but private", we wish for the guest to feel like the hotel is their own house and make sure they feel comfortable and well attended. Very pleased that you liked our food selection, as you well mentioned... More 

Paramus, New Jersey
Top Contributor
70 reviews 70 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The people in the hotel are absolutely lovely. Everyone is so helpful and friendly. The rooms are extremely clean, roomy and comfortable. Free wifi throughout The spa, there are no words. The masseuse"s are phenomenal Very easy walk to ATM and Into town.

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you very much for choosing us and taking your time to write a hotel review. We truly appreciated to receive feedback, which I have shared with our team to continue encouraging them to exceed guests expectations. thank you! We all look forward to welcome you back! Best wishes, Yvonne Hotel Manager More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

Good location. It takes only 5-10 minutes to all destinations you want to go in the city. If you need, we can use bicycles for FOC and ride TUKTUK cars waiting customers in front of the hotel. If you want to watch begging monks, they will come to near the hotel. Excellent interior decoration is just how I expected it.... More 

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Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking your time to writing a review of the hotel. Cycling around Luang Prabang and specially in the town center is beautiful and a nice way to move around and visit the tempos, local shops and museums. We are very pleased that you like the hotel decoration and location. I... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A jewel on the Mekong, Luang Prabang is a must visit. What a stunning location and beautiful people. Would happily go back tomorrow, great food, great prices and a gem of a hotel to stay at. Just on the peninsula, a short walk into town. Quiet, friendly, a pool and air conditioning what more do you need.

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for taking your time to write a review for possible future guests. Luang Prabang, as you mentioned, a jewel along the Mekong. Truly a place that takes you away in time, and if on top of that you stay with us, then it just perfect! Thank you for staying with us, we are very glad... More 

Los Angeles
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location and even greater people. Everybody is always so gracious and helpful. Fairly intimate setting. Good breakfast, with enough different options for a week. Couldn't have asked for more for my vacation in Luang Prabang.

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for much for your feedback! We are very pleased to read that you liked our breakfast selection and found the location convenient, its just great to be walk-in distance to the town center. We appreciated your comments, which i have share with my team who enjoy very much making you feel at home. Looking forward... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

Good hotel to stay at in Luang Prabang. Elegant old royal palace, good rooms overlooking the garden and swimming pool. With very friendly and helpful staff. Centrally placed and within easy walking or tuk-tuk ride from the major Wats, the morning market and the Mekong.

Was this review helpful? Yes 1
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Guest, Thank you for staying with us and taking your time to write your comments about your stay. Its important to us, to read what were the highlights of the hotel and if there is any area of improvement. Truly pleased that you liked the hotel style; with its pool, colonial rooms and gardens. We all look forward to... More 

Telford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 12, 2015

We stayed at this great hotel which is in a excellent position close to the old quarter of town and night market . However what made our stay so memorable was the wonderful staff , they were just brilliant always smiling and extremely friendly . Front desk always remembered our names and chatted to us about our day . It... More 

Was this review helpful? Yes
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking your time to review your stay. I have share your comments with our associates, who are very pleased to read that you enjoyed your stay. It is very important for us that our guest feel comfortable and well assisted. They all look forward to welcome you back! Our best... More 

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