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Maison Souvannaphoum Hotel

Travelers' Choice award winner
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Rue Chao Fa Ngum | Banthatluang, Luang Prabang, Laos
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1 room 1 adult
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Maison Souvannaphoum Hotel
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607 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 5 days ago NEW

It was the final etape of a travel through Vietnam Camboge and Laos and it has been an amazing and positive surprise to rest in that kind place Very lovely romms, nice swiming pool, kindness of the whole staff, very good breakfast, bar open late and a lot of facilities

Helpful?
Thank GUIEN C
San Francisco, California, USA
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed four nights here in early Feb while exploring Luang Prabang with a friend. If you're looking for a bit of pampering after each day of walking around LP, it's great. The location is good- it's a few blocks from the action, but there is a LOT of action, so it was a nice relief at the end of the... More 

Helpful?
Thank DanielleK723
Paris, France
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Maison Souvannaphoum hotel was a nice property at a convinent location, just a couple of blocks from the night market. Interestingly, they actually run the pool water thru a refrigeration system, which makes it quite cold for a change! A real gem!

Helpful?
Thank FlorainParis
Perth
2 reviews
5 of 5 stars Reviewed 1 week ago

My sister and I cannot recommend this hotel highly enough. The staff are very welcoming and go the extra mile to ensure your stay is as comfortable as possible. Nothing is too much trouble. The food was excellent, just a 10 minute walk to the night market and generally an excellent location. We stayed 5 nights and wished we had... More 

Helpful?
Thank lizzfromoz
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

You can often tell what a hotel is going to be like by the appearance and demeanour of the hotel representative that meets you at the airport and this was definitely true with Maison 'S'. From the moment we were met to the return trip, we were looked after with great care and attention by the whole team. This boutique... More 

Helpful?
Thank CohortMalc
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear CohortMalc, Warm greetings from Maison Souvannaphoum Hotel! Thank you for choosing us and taking your time to write your comments for future guests. We are thrilled to read that you felt welcomed and enjoyed the experience of staying with us. We truly loved to pamper our guests, the more contact we have with our guests the more we exceed... More 

Voronezh, Russia
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here once, sometime back, and truly enjoyed it. I have nothing but compliments for this wonderful, stylish boutique hotel. Excellence was evident in service, dining and curating the luxury experience through architecture and design. In a desirable location also. Looking forward to return.

Helpful?
Thank vinnipukh
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Vinnipukn, Warm greetings from Maison Souvannaphoum Hotel! Thank you very much for coming back and writing your comments about your stay. We are very pleased to read your positive comments, which i will be sharing with the team. Continuing exceed guests expectation, especially for returning guests, is very grateful for us and we look forward to continuing welcoming you... More 

Hexham, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel offers relaxing and stylish accommodation in a convenient location to explore Luang Prabang. From our welcome to our departure all staff gave excellent service and made our stay very enjoyable. The restaurant (open sided) serves wonderful food - we tried their Laotian tasting menu of 10 dishes served on a model long boat on the centre of our... More 

Helpful?
Thank John L
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear John L., Warm greetings from Maison Souvannaphoum Hotel! Thank you for staying with us and taking your time to share your experience with future guests. The hotel is divided into two buildings, one the Residence House which was built in 1972 was once the Prince of Souvannaphouma residence when he visited Luang Prabang and the other building, Garden Wing,... More 

Stamford, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An exceptional, well located, very comfortable, hotel, with brilliant staff and an excellent restaurant. As a couple who travel quite frequently we would highly recommend it to anyone coming to this friendly and interesting town.

Helpful?
Thank t_cooperjones
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear Mr and Mrs Cooperjones, Warm greetings from Maison Souvannaphoum Hotel! Thank you very much for staying with us and taking your time to share your comments. It was a pleasure to meet you. Very glad to read that you would be recommending our hotel and that you enjoyed Luang Prabang, which is a beautiful town protected by Unesco for... More 

San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed two nights at Maison Souvannaphoum at the beginning of January. The property is beautiful with stunning gardens, great pool and a nice outside restaurant. The staff speaks good English and is very very helpful (I forgot something in the room after check-out and they drove to meet me at the airport with the things I left behind !).... More 

Helpful?
1 Thank PavZe
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear PavZe, Warm greetings from Maison Souvannaphoum Hotel! Thank you for staying with us and taking your time to share your stay experience. We are very pleased to read that you would recommend our hotel, i am shared your comments with the rest of the team. This will continue encouraging them to keep learning and exceed guests expectations. thank you... More 

Bangkok, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was very friendly and helpful. The only thing that annoyed me was that when we first arrived a Western female hotel manager welcomed us with such a fake tone and insincere manner. I also did not like that I cannot dial out and receive phone calls directly. It had to be forwarded by the front desk. Nevertheless,... More 

Helpful?
Thank Rouge S
Yvonne D, Manager at Maison Souvannaphoum Hotel, responded to this review

Dear RougeS, Warm greetings from Maison Souvannaphoum Hotel! Thank you for staying with us and taking your time to write your observations about the stay. We are very pleased that you liked our location, service and rooms facilities. I am sorry that you felt it was inconvenience for you for us to put your calls through for in and out... More 

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