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Le Palais Juliana

Travelers' Choice award winner
Tcho Phetsalath Street | Ban-Sangkalok, Khet-Sangkalok, Luang Prabang, Laos
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1 room 1 adult
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Le Palais Juliana
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125 Reviews from our TripAdvisor Community

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Cortez, Colorado
Level Contributor
147 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our charming large room with balcony overlooked the pool, quiet and immaculate. We enjoyed the refreshing pool, then dinner by one of the large interior courtyard pools, the lighting a fairyland to savor. The Pad Thai was fabulous, one of the best of many sampled in Thailand. Bring along bug repellant for the outdoor areas, there were some mosquitos. We... More 

Helpful?
Thank Gail L
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Gail, Thank you for your review and the high rating you gave our hotel. We are flattered by your kind words which inspire us to find new ways of delighting our guests and live up to their expectations. I was happy to read how much you enjoyed your stay - from the hotel’s swimming pool to that of our... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I find that some of the reviews are unfair. My room was lovely and I had the pool to myself and it was beautiful. The food was limited as I am a veggie but once I explained this the staff went out of their way to help me. It is out of town but this was nice as it was... More 

Helpful?
Thank annie p
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Annie, Thank you for your review and positive comments. We are happy to know that you had a lovely stay and that you found our staff attentive and helpful. We are delighted by your generous review and hope that you can come back for a holiday with us again in the near future. Sincerely, Oscar More 

Philippines
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My second stay in your hotel. Great experience..from the hotel room, very spacious, clean & quiet, the bath tub experience up to their breakfast buffet that has too many choices of great food, up to their swimming pool. I would have no hesitation in staying here again and would advise it is a superb place to stay either for relaxation... More 

Helpful?
Thank dianne2015
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Dianne, On behalf of Le Palais Juliana, thank you for providing feedback regarding your second stay at our hotel. It is heartening to hear that you had a great experience with us and we are flattered by your approval and endorsement of our hotel. Looking forward to have you back for the third time and more! Warm regards, Oscar More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in this hotel after New Year and thoroughly enjoyed it. Clean rooms, very comfortable king size bed, wide buffet breakfast selection, polite and accommodating staff. Poolside is great to lounge around. Overall stay was excellent. Will definitely come back and recommend this hotel to others.

Helpful?
Thank dolina12
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Dolina, Greetings from Le Palais Juliana and thank you so much for your brief but great review on Trip Advisor! I was truly delighted to learn that your overall experience with us was excellent. Your impression about the hotel is highly appreciated and l most certainly share your wonderful comments with the entire team . It means a lot... More 

Bishkek
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is not a five star hotel or even a four star although it desperately wants to be. The grounds are not bad and the hotel layout interesting, however the hotel has clearly seen better days and looks worn out. Why the management doesn't take steps to make superficial and cosmetic repairs is beyond me. The rooms are great: spacious... More 

Helpful?
Thank BishkekFishlips
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear BishkekFishlips, Thank you for your recent review following your stay. Your suggestion regarding the hotel cosmetic touch-up is highly appreciated. Rest assured that your insights are valuable to us as we strive to serve our guests better. Our hotel continues to refresh its facilities and rooms to be able to provide the quality product and service. Hope to have... More 

Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 1, 2016

A ways out from city center but a nice relaxing place. The rooms were nice but must make sure all doors are closed tight as there are lots of bugs. The pool was great, even though not heated, it was nice and refreshing and not too cold Rooms were very nice but as above must be bug proofed.

Helpful?
Thank Neil S
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear NeilS, Greetings from Le Palais Juliana! We wish to thank you for taking the time to let us know about your experience during your recent stay! We are very glad to know that you had a relaxing stay. Thank you for pointing out the bugs and please know that this matter has been taken up with the concerned department... More 

Salisbury, Wiltshire
Level Contributor
180 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed December 22, 2015

My initial impression was good but sadly didn't last. The grounds around the hotel are beautifully landscaped, lots of lush vegetation and flowers. The decked pool area is also attractive. On arrival my allocated room was crawling with ants and numerous mosquitos. It was also damp and musty smelling, so I asked to be moved. This was done with the... More 

Helpful?
Thank Chrisi1066
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Chrisi1066, Thank you for your valuable feedback. I sincerely apologize for the inconvenience that you had experienced during your stay. I would like to assure you of our team’s commitment in looking into the areas of concern to ensure that action is taken for improvement. Thank you too for your appreciation of our hotel grounds and our pool area.... More 

Stockbridge, Georgia
Level Contributor
128 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 18, 2015

I would call this a boutique hotel. It was quaint, pleasant and comfortable. The pool was lovely and refreshing. The staff was friendly and helpful. The rooms are small, but well appointed. A great shower, robe, slippers, refrigerator and other amenities. The beds were comfortable and all rooms looked out over the pool area and fauna and flora. We ate... More 

Helpful?
Thank AnneandJoetrips
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Anne and Joe, I would like to thank you for this great review about your recent stay at Le Palais Juliana Luang Prabang. We are really happy that you took the time to comment on your experience . I will personally share your praise with our colleagues who will be very happy to hear they assist in making your... More 

Syosset, New York, Usa
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed December 18, 2015 via mobile

Room was poorly lighted. Room was not insect free. The faucet in the bathroom sink was placed at the very edge of the basin, not allowing you to run your hands under the water comfortably. But the absolute worst was the shower! It was more like an agonizing drip than anything else.

Helpful?
Thank Revan S
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Revan S, Thank you for your feedback with regard to your stay. We are sorry to hear that it was not as you have expected. We will look into your concerns seriously to ensure no recurrence. We hope we can have a chance to regain your trust on your next visit to Laos. Sincerely, Oscar More 

Atlanta, Georgia
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed November 10, 2015

This hotel is absolutely spectacular! I give it the highest rating of any of the hotels in which I have stayed. My room was enormous, as was the bathroom. I had a balcony overlooking the amazing swimming pool. The pool area offers cushions for the recliners, towels, and poolside drinks and snacks. We ordered cocktails and their amazing spring rolls... More 

Helpful?
1 Thank martigold
oscar t, General Manager at Le Palais Juliana, responded to this review

Dear Martigold, Thank you so much for the glowing review - we're absolutely thrilled by it! We are really happy that you took the time to comment your experience and It is so heartening to learn that you had enjoyed such a memorable stay with us The support of our guests is extremely rewarding for our team and we really... More 

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