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Villa Maly

4.0 of 5 BP 78 | PO Box 158, Luang Prabang, Laos
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Villa Maly
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Villa Maly
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319 reviews from our community

Traveler rating
    164
    114
    23
    16
    2
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54
148
30
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (88)
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    (78)
  • Sep-Nov only
    (62)
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There are newer reviews for Villa Maly
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New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 21, 2013

This is a pretentious place. Its prices are that of a four-star hotel but its delivery is uneven to be kind. On a 3 week trip to Cambodia, Laos and Vietnam, it was our most expensive stay at $277 per room and the least pleasant in terms of service, ambiance and graciousness. It was Christmas. We fortunately passed up the... More

Was this review helpful? Yes 2
VillaMaly, General Manager at Villa Maly, responded to this review

Dear Sir tastebuds_John, We first would like to thank you for having taken the time to share your impressions about Villa Maly. We are very sorry that the experience you received was not conform at all to your expectations, and we really would like to apologize for that. We took well note on your comments and have already improve some... More

puerto aventuras
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 18, 2013

I was blown away by this beautiful and charming villa. From the minute you drive up your breath is taken away. The owner is on hand at check in for any additional questons although the reception staff speaks more than sufficient english. My room was number four on the second floor in the main building overlooking the swimming pool and... More

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VillaMaly, General Manager at Villa Maly, responded to this review

Dear teall, Sunny greetings from Luang Prabang... A warm thank you for your kind message about your stay at Villa Maly. We are all delighted that you liked staying with us and rest assured that on a daily basis, we work hard to improve our quality of Service constantly. Looking forward to welcoming you again in the future, I wish... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed January 15, 2013

We stayed here over Christmas in the middle of a cycling tour of Laos. This was probably the best standard of accomodation during our whole stay, but ironically, is the one we felt least inclined to return to. From the moment we arrived (still in cycling gear at the end of a long day on the bikes and all keen... More

Was this review helpful? Yes 1
VillaMaly, General Manager at Villa Maly, responded to this review

Dear NZFam_5, Sunny greetings from Luang Prabang... I would like to thank you for sharing your feedback with us about your stay at Villa Maly. You are right about Christmas Party, not all went as well as I had expected. This is the first time that Villa Maly organized such an event for our guests and since all of us... More

Duluth, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 13, 2013

The reviews looked good overall, and when I arrived they had a large signboard on the front desk boasting of their 4.5 star Trip Advisor rating. So they are obviously doing a good job at getting a high rating. But I'm not sure it's deserved. I paid extra for a deluxe room on the second floor, and it was pretty... More

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VillaMaly, General Manager at Villa Maly, responded to this review

Dear CJ MinneMan, Sunny greetings from Luang Prabang... I am sorry to read that we did not meet your expectations during your stay with us. With regards to our rooms, we have 4 different buildings with different lay outs in our rooms. Probably, we could have found a more suitable room for you. I hope that you will not be... More

Seattle, Washington
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 10, 2013

This hotel has a great location. It is very close to town yet is quiet. We had a room overlooking the pool which I really enjoyed. It was especially nice to look down onto the pool and the main villa at night or in the early morning. The rooms were very comfortable and attractive. The breakfast buffet had a nice... More

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VillaMaly, General Manager at Villa Maly, responded to this review

Dear Chercut, First and foremost, I would like to wish you a great new year 2013. Many thanks for taking some of your time to write about your experience at Villa Maly. It is always a pleasure to read that our guests enjoyed their stay with us. I look forward to welcoming you again in the future. Warm regards, A.... More

Bangkok
Top Contributor
243 reviews 243 reviews
59 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed January 9, 2013

We stayed in Villa Maly for 2 night with the family. On arrival on the airport the pickup service was not there. Our name sign was there but no driver, we called the hotel and we had to wait an other 20 minutes. The lay out and decoration of the hotel is really gorgeous. Though reading the reviews after we... More

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VillaMaly, General Manager at Villa Maly, responded to this review

Dear Ch B, I would like to wish you a great year 2013 and thank you for sharing your experience at Villa Maly. It is always important to us to receive feedback that keep us thinking and working on how to improve our guests' experience. I hope that you will not be deterred from re-selecting Villa Maly for your next... More

Darlington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 8, 2013 via mobile

We stayed at Villa Maly for 4 nights in November as part of a 4 centre trip and it helped provide the most relaxing part of our holiday. This was a combination of the peaceful hotel location (but only 10 mins walk to main areas), relaxing pool area and delightful Luang Prabang. We had a room on the first floor... More

Was this review helpful? Yes 1
VillaMaly, General Manager at Villa Maly, responded to this review

Dear Katanambu, Sunny greetings from Luang Prabang... Many thanks for leaving this message about your stay at Villa Maly. I wish you a fantastic year 2013 and look forward to welcoming you soon in Luang Prabang. Warm regards, A. de Boynes Apple Tree properties: Villa Maly, Kamu Lodge, Nava Mekong More

Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 8, 2013

The property is very well situated, about 7 minutes walk from the main street (Night Market) and still in a quieter part of the town. The property is look very nice from the outside and the rooms are very well decorated in a chic classical deco. Unfortunately it seemed like the hotel could not cope with the numbers during the... More

Was this review helpful? Yes 1
VillaMaly, General Manager at Villa Maly, responded to this review

Dear ASC1979, Sunny greetings from Luang Prabang,,, I would like to thank you for taking the time to give us a feedback about your stay at Villa Maly. I remember that we have talked about your safety box with our chief engineer and instruction were given to him to buy a new one and place it in your room. Unfortunately,... More

US
Senior Reviewer
9 reviews 9 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 6, 2013

Nice for what it is - a well-located, tranquil property close to town. Do NOT expect the WIFI to work, and do NOT expect the restaurant service to be anything but disastrous, and you'll be fine. It also helps to be a sound sleeper...the site backs onto several local homes, and the roosters appear to be unable to distinguish dawn... More

Was this review helpful? Yes
VillaMaly, General Manager at Villa Maly, responded to this review

Dear blockbox78, Warm greetings from Luang Prabang,,, Many thanks for sharing your comments with us about your stay at Villa Maly. I read carefully your message and right now am conducting an assessment of our WiFi in all our rooms. Until now we have never had problems and always a strong signal. Obviously if you had troubles in getting a... More

Singapore
Top Contributor
55 reviews 55 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed January 1, 2013

The property is lovely, the setting almost picture perfect and the location though not very central still within walking distance from the main attraction. On the flip side, however, is a poor service standard: The locals get almost nothing right, and although there are four (!) westerners in this relatively small property they have not managed to train the staff... More

Was this review helpful? Yes
VillaMaly, General Manager at Villa Maly, responded to this review

Dear RingoKringo, Sunny greetings from Luang Prabang... I would like to thank you for sharing your experience at Villa Maly with us. As you know training is an ongoing activity and we work on it on a daily basis. Most of the Lao people who you will see speaking english have learnt it on their own. In my opinion this... More

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Additional Information about Villa Maly

Address: BP 78 | PO Box 158, Luang Prabang, Laos
Location: Laos > Luang Prabang Province > Luang Prabang
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Maly 4*
Number of rooms: 33
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Also Known As:
Villa Maly Hotel Luang Prabang
Maly Hotel Luang Prabang

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