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Marhaba Salem

Travelers' Choice award winner
BP No 120, Sousse 4039, Tunisia
Hotel amenities
Marhaba Salem
Best prices for: 1 room 1 guest
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Ranked #4 of 39 Hotels in Sousse
A recent review
4 of 5 stars reviewed today
ste0821 Manchester, United Kingdom
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951 reviews from our community

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355
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed today NEW

hi i have to got back from my family holiday at the marharba salem and i really enjoyed it, there was a party of 6 of us 4 adults and 2 young children. we all really enjoyed it the hotel was very clean and tidy and the staff were really gd, the 1`st night we got here was late and... More 

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Camberley, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

The standards of this hotel have gone drastically down. The hotel is now lacking character and atmosphere that it used to have. It is obvious that staffing levels have been cut with detrimental effect to general cleanliness and overall service. Nevertheless, the staff still make this hotel a friendly and welcoming place. The hotel seemed to have become a large... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Hi I have read all the reviews about this place before I came and during my visit I would say if you have above average expectations of an all inclusive holiday this place is not for you the food isn't great and neither is the waiter service that comes with it, I have always been on all inclusive holidays and... More 

Was this review helpful? Yes 1
Marhaba_Salem, Manager at Marhaba Salem, responded to this review

Dear mr Stuart we are very sorry that your perception has been negative this time. every comment we recieve is unvaluble for us and i would like to tell you that reviews are considered and studyed by myself. best regards the manager hassine riahi More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was nervous about going abroad on my own with my 14yr old son, however the staff at this hotel were absolutely amazing made me feel totally at ease, and thoroughly enjoyed every minute of my holiday,only down thing was 7 nights was not long enough, the animation team were the best I have ever seen from morning till night... More 

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2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have just arrived home from a two week holiday from Marhaba Salem. I cannot recommend this hotel enough. It is the best holiday we have ever been on. The food was very very good and I am a very fussy eater and always had plenty to eat each day. The waiting/bar staff are fantastic, really friendly and helpful. Now... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Just came back from a week here, it was a girls holiday and my two year old. We are young girls so reading previous reviews we thought we would of got pestered but we never did! The animation team were amazing always working hard to keep everyone smiling! Mido, Mizo, Muhammad Ali and choco made our holiday! We went outside... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago

Just come back from a week here. A week is not long enough, we wish we could have stayed longer. Already looking at booking again soon. Was great from start to finish. Reception staff very polite and porter service is good. Rooms are very clean and the hotel in general also. The waiters are lovely and can't do enough for... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Unfriendly members of staff unless there tipped, the hotel is not clean and dining room is filthy the food is of an acceptable standard but not higher and I'm not a fussy eater. Water cooler is often empty and when you ask for water they just send you to the bar. You are not allowed to take hot drinks to... More 

Was this review helpful? Yes 2
Marhaba_Salem, Manager at Marhaba Salem, responded to this review

Dear Sir we would like to thank you for your constructive feedback. please be assured that your valuable comments and suggestions are positively taken on board and will be shared with the concerned managers and the team for corrective action where appropriated. we truly agree with you,improvements are always possible to ensure 100% of all our guests would recommend our... More 

gloucester
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My mum treated me to this holiday in November 2014 (yes late review I know). She had been to this hotel 30 years ago and wanted to see what it was like now....I was sceptical to be honest but was pleasantly surprised. A little basic as you walk in but the smiling faces of the 2 porters Lotfi and Youseff... More 

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Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

I have seen a lot of positive comments on here, particularly about the entertainment team, however we dared not to want to play bingo, get pushed into the pool and play archery or aerobics - you would have thought there was something wrong with us for wanting to just relax. After we turned down activities, one member border on being... More 

Was this review helpful? Yes
Marhaba_Salem, Manager at Marhaba Salem, responded to this review

Dear Sir thank you very much sharing your comment with us on TripAdvisor. we appreciate your constructive feedback which will be forwarded to the relevant departments to improve where appropprated and possible. we hope that overall,you keep good memories of your holiday and are looking forward to welcome you back and to try meeting your expectations on your next visit... More 

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