Ok, from the beginning! The airport was an experience - we are a family of 6 and tend to travel round Europe mostly so didn't realise it would require quite so much paperwork to get into Tunisia. Having said that, we found the airport staff to be very friendly and they tried to help with any questions we had about... more

OK, so you have to take what you pay for - and we got a good last minute deal. Still, the four-star hotel rating for the El Ksar is very misleading and the all-round experience was, for our family, very disappointing. "Tired and shabby" is the phrase that comes to mind to describe the hotel itself, the service and the... more

go for it we did and loved it . Stayed last week october had a great week staff are friendly . Food was great did not have a bad meal the whole week. we booked the bungalow great choice away from the hotel set in the gardens which are beautiful and well looked after Swimming pools are great 1 inside... more

Alarm bells started ringing when the Thomas Cook rep handed us a letter on the transfer bus stating that 4* didn't really mean 4*.....we felt that we should have been given this information AT THE TIME OF BOOKING so we could make an informed decision. Had we known the huge disparity between 4* hotels in Tunisia and those in other... more

Ok as I say in the title… this is a 4*… believe me… and believe I did take a few days to come to this conclusion. Ill tell you about my stay in certain sections. Other reviewers may have added more detail especially to do with visiting Sousse and Port el Kantaoui. So here goes. Airport – When I arrived... more

O.K. Lets get the view from a Salford lad. I travelled to Sousse with Thomas Cook on a weeks all inclusive. The hotel would have been the type stars would have stayed in in the 70's but now, it all looks a little jaded. The rooms were basic, the drinks were a joke, being served in egg cup sized glasses,... more

Hotel is very clean and our ajoining rooms were large and extremely well maintained. Some of the staff were a bit aloof until they were tipped and then became friendly. We went during Ramadam, so we took this into consideration. The food was plentiful and very nice indeed, although if you want British style food you may be disapointed.The table... more

Stayed with wife and 19 year old step-daughter from 23rd Aug' 09 to 30th Aug 09. Thomas Cook: Paid £600 each. All inclusive. One week. Rooms 1385 and 1386. I'm not going to go into too much detail. Just going to write useful things which I wish someone would have before we went! Flights on time. Arrived at hotel. Offered... more

Me and my boyfriend stayed here beginning of July 2009 and cant believe the bad reviews on here. We were amazed when we first pulled up to the hotel, compared to all the others our coach stopped at ours seemed like a palace! We when we got inside to reception area it was very grand and we were very impressed!... more