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Hotel El Ksar

Boulevard 14 Janvier | Khezama, Sousse 4051, Tunisia
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Hotel El Ksar
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Ranked #5 of 39 Hotels in Sousse
A recent review
5 of 5 stars reviewed 3 weeks ago
splash132 London, United Kingdom
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950 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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    (950)
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    (274)
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All months
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I went during the high season (July 2015). Worst hotel ever !! in summary it seems like the hotel has no management and if it does have one they only care about making money. (i) no parking, no space on the swimming pool and beach for residents because the management sells access cards to non-residents. the staff on the beach... More 

Was this review helpful? Yes 4
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love love love! It was our 8th time to Tunisia and I can say it's the best hotel we have stayed in! I was travelling with my mum and young son 2 1/2 and we felt so welcome! We arrived very late at night and the restaurant staff made us some food after everything had closed! We did have a... More 

Was this review helpful? Yes 2
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Customer; Thank you very much for your kind recommendations, we are delighted to read that ,thanks to the entertainment team , restaurant , reception & pool staff with their kindness , we managed making your stay enjoyable and pleasant. It will be a pleasure to us to forward your kind words to the entire staff as they make every... More 

Chester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hotel from 21st to 28th June, it was our second visit. We were not disappointed far from it, the improvements to the restaurant were brilliant! We had only been there a day and my husband said you've got to book for next year again. We love the hotel staff who all worked so hard to ensure... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Margaret, Very touched by the expressions of sympathy you have shown us, we express our sincere thanks for choosing LTI EL Ksar Resort & Thalasso and hope to welcome you again in a near future visit to Sousse. Sincerely, Rezek Ines Public Relations Manager More 

Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the El ksar with my boyfriend on the 14june-21stjune. Whilst on the transfer coach to the hotel the Thomas Cook rep Sami was extremely helpful on telling us a lot of information. Once we arrived at the hotel we were told our room wouldn't be ready for another 1 so they took our bags to a corner... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Sophie, Thank you for the time you spent to share your feedback on your recent stay at our lti El Ksar Resort & Thalasso; it is always rewarding to read that our guests have enjoyed their holidays among us. We are glad to hear that you globally enjoyed your holiday. Once more, thank you for making us your choice... More 

Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Me and my mum stayed here for a week in early May, when we first arrived it was early hours of the morning and admittedly my first impression was it was not well lit inside the hotel, but as the week goes on I got used to it, we got shown to our room and it was lovely and clean... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear customer, Thank you very much for the time you took to share your impressions from your last experience lti El Ksar Resort & Thalasso. We are very pleased that you had a pleasant stay and that our products and services have satisfied and meet your expectations.Regarding the wifi connection , we take note and we will forward it to... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here in july 2012, It was advertised as 4 star but it was more like a 2 star hotel. The rooms were very basic was and not very clean,the beds were not made properly, the bathroom had broken tiles and they were black around the bath and sink. Although we faced to gardens we could... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Customer; Thank you for taking the time to share your feedback following your recent stay at LTI El Ksar Resort & Thalasso. We regret learning that we unfortunately could not meet your expectations on 2012, We hope inviting and welcoming you again in a next future visit to Sousse to show you all investments made since 2013 till the... More 

Southampton, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have been to the El KSAR twice now, the rooms are always clean and are cleaned every day , the food was good and there is always something for every taste. we have had no insect problems at all including no wasps,cockroaches,and best of all no MOSQUITOES not a single bite. the pools are clean and safe also cleaned... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Neil, We would like to thank you for choosing our hotel for your visit to Sousse and for the time you spent to share your feedback on your experience between us. We are delighted that our hotel’s stay meet your expectations and make you feel at home. Thank you for all the compliments and looking forward to welcoming you... More 

Duns, Scotland, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went here as a late deal in April, could not fault the hotel or the staff, very helpful, food was better than we expected, great waiter service from yusaf , great guy Bar staff always very helpful, wine and beer was good all in all not a bad wee break

Was this review helpful? Yes
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Keith We would like to thank you for choosing our hotel for your visit to Sousse and for the time you spent to share your feedback on your experience between us. We are delighted that our hotel’s stay meet your expectations and make you feel at home. Thank you for all the compliments and looking forward to welcoming you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I have been to this hotel last year with my wife at first wr had booked a sea view room but ee found out theyve been ovetsale so offered us pool view room full of cokroches and incects . There were noise in the night no respect from amination guys towards as they ve been flirting with my wife durimg... More 

Was this review helpful? Yes 1
Newcastle
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 23, 2015

Stayed here week ago, this is not some where we would normally stay but just wanted a cheap week in the sun and that's what we got, previous comments on T Adviser said food was cold well that is in correct as they do have many food stations cooking fresh and all other food in covered heated containers, food however... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Customer Thank you for the time you spent to share your feedback on your recent stay at our lti El Ksar Resort & Thalasso; it is always rewarding to read that our guests have enjoyed their holidays among us. We are glad to hear that you globally enjoyed your stay. Your encouragements about the kindness of our staff are... More 

Hotel Review Summarization

What travelers say

  • Animation Team(9)
  • Thomas Cook(4)
  • Very nice(3)
  • Bar staff(3)
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