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Hotel El Ksar

Boulevard 14 Janvier | Khezama, Sousse 4051, Tunisia
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1 room 1 guest
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Hotel El Ksar
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964 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (964)
  • Mar-May only
    (274)
  • Jun-Aug only
    (361)
  • Sep-Nov only
    (233)
  • Dec-Feb only
    (96)
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Tunis, Tunisia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A 4-star hotel, more a like a -4 star! I really want to support tourism in Sousse, especially as foreigners, but from the minute we arrived, the service was horrible at best. To start, parking was a challenge, and at the reception desk the staff very rudely insisted there was no reservation. When we arrived in the room (far below... More 

Was this review helpful? Yes 3
Runcorn, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went in April with my husband and daughter for her 16th birthday. The hotel was okay, spacious and clean rooms. Food was lovely and especially the cakes! Drinks were watered, to have better drinks we had to pay for them but it wasn't expensive. Staff was amazing. Tipping gives you better service. We always had nice sunbeds next to the... More 

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newcastle upon tyne
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife & I had a cheap week at this poor hotel in April 2015,,thank god it was just a cheap week. First the hotel is far to dark in the main area/reception,the bar staff need customer training a smile goes a long way & you may even get some tips!. Away you'll never get drunk on the rubbish they... More 

Was this review helpful? Yes 2

Travelers are raving about these Sousse hotels

Lincoln, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel for amazing holidays. Clean rooms, just stuff not very good speak English :( Amazing food, every day something different and very tasty. To the dinner not recommended go with beach clothes :) There is disco club in hotel :) This resort I would recommend more to the families.

Was this review helpful? Yes 2
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 27, 2015

I went during the high season (July 2015). Worst hotel ever !! in summary it seems like the hotel has no management and if it does have one they only care about making money. (i) no parking, no space on the swimming pool and beach for residents because the management sells access cards to non-residents. the staff on the beach... More 

Was this review helpful? Yes 7
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2015

Love love love! It was our 8th time to Tunisia and I can say it's the best hotel we have stayed in! I was travelling with my mum and young son 2 1/2 and we felt so welcome! We arrived very late at night and the restaurant staff made us some food after everything had closed! We did have a... More 

Was this review helpful? Yes 2
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Customer; Thank you very much for your kind recommendations, we are delighted to read that ,thanks to the entertainment team , restaurant , reception & pool staff with their kindness , we managed making your stay enjoyable and pleasant. It will be a pleasure to us to forward your kind words to the entire staff as they make every... More 

Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

We stayed at the Hotel from 21st to 28th June, it was our second visit. We were not disappointed far from it, the improvements to the restaurant were brilliant! We had only been there a day and my husband said you've got to book for next year again. We love the hotel staff who all worked so hard to ensure... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Margaret, Very touched by the expressions of sympathy you have shown us, we express our sincere thanks for choosing LTI EL Ksar Resort & Thalasso and hope to welcome you again in a near future visit to Sousse. Sincerely, Rezek Ines Public Relations Manager More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

I stayed at the El ksar with my boyfriend on the 14june-21stjune. Whilst on the transfer coach to the hotel the Thomas Cook rep Sami was extremely helpful on telling us a lot of information. Once we arrived at the hotel we were told our room wouldn't be ready for another 1 so they took our bags to a corner... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Sophie, Thank you for the time you spent to share your feedback on your recent stay at our lti El Ksar Resort & Thalasso; it is always rewarding to read that our guests have enjoyed their holidays among us. We are glad to hear that you globally enjoyed your holiday. Once more, thank you for making us your choice... More 

Chelmsford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

Me and my mum stayed here for a week in early May, when we first arrived it was early hours of the morning and admittedly my first impression was it was not well lit inside the hotel, but as the week goes on I got used to it, we got shown to our room and it was lovely and clean... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear customer, Thank you very much for the time you took to share your impressions from your last experience lti El Ksar Resort & Thalasso. We are very pleased that you had a pleasant stay and that our products and services have satisfied and meet your expectations.Regarding the wifi connection , we take note and we will forward it to... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 6, 2015

My husband and I stayed here in july 2012, It was advertised as 4 star but it was more like a 2 star hotel. The rooms were very basic was and not very clean,the beds were not made properly, the bathroom had broken tiles and they were black around the bath and sink. Although we faced to gardens we could... More 

Was this review helpful? Yes 1
inesrekek, Responsable relations publiques at Hotel El Ksar, responded to this review

Dear Customer; Thank you for taking the time to share your feedback following your recent stay at LTI El Ksar Resort & Thalasso. We regret learning that we unfortunately could not meet your expectations on 2012, We hope inviting and welcoming you again in a next future visit to Sousse to show you all investments made since 2013 till the... More 

Hotel Review Summarization

What travelers say

  • Animation Team(9)
  • Thomas Cook(4)
  • Very nice(3)
  • Bar staff(3)
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