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Riadh Palms Hotel

Avenue du 14 Janvier, Sousse 4039, Tunisia
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Riadh Palms Hotel
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Riadh Palms Hotel
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1,808 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed at the riadh palms for 6 nights from the 18/5-24/5. I can't fault the staff, can't do enough for you, always polite and available to help. When we first went to our room we reported that our shower wasn't working (turns out we were just being a bit dense) but they sent somebody up within 20mins. Our room... More 

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Loughton, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I travelled here on 20th May for 7 days all inclusive, and enjoyed it didn't want to leave! The hotel is slightly dated but that doesn't deter away from the 4* service you receive, our room was ready within an hour of check in. I didn't mind the hour wait as it was lunch time so we went to eat.... More 

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kent
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were here from may 15th to 22nd May and after reading all the mixed reviews went with an open mind.This hotel is excellent.All the staff were friendly and very helpful and polite.we tipped the pool man and had the same 3 sunbeds and a table by the kids pool every morning.we never went to the bar once as the... More 

Was this review helpful? Yes 3
Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Lovely place really enjoyed it, great value for money, our sea view was astounding just lovely yo wake up to in the morning. Downsides - Decor in rooms is a bit dated - Got a bit bored of the food after a while (but I am vegetarian so my choice was much more limited) Upsides - Beautiful weather - Lovely... More 

Was this review helpful? Yes 4
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear guest, What a wonderful review! Thank you so much for all your lovely compliments. The happiness of our guests is the most important to us, we strive to meet or exceed all expectations. We would like to comment that we have recently started renovation works for all rooms and other hotel facilities (Rooms, decorations, WIFI system, carpets in the... More 

Halifax, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we arrived at 1.00 afternoon room ready very clean just the toilet brush was bright orange great sea view rooms a bit dated cleaned every day also towels change every day reception bar pool area spotless all cleaned every day staff and animation team great all ways something to eat and very nice overall great holiday and very safe to... More 

Was this review helpful? Yes 2
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear Guests thank you very much for your nice review. All the hotel staff is working hard to satisfy our guest and it is very comforting to see that you do appreciate their effort. We were very pleased to have had you at the Riadh Plams Hotel and know that you had a marvelous stay within the property. Looking forward... More 

Stroud, England, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Over all it's nice and clean but the room we stayed in was old and dated. Plus when showered water leaked into toilet area. Shame as everything else was good. Staff and cleaners were all friendly. Sea/beach was the best so much we never went in our pool. (Pool area was over crowned) no room to move at times. Food... More 

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear Guest, What a wonderful review! Thank you so much for all your lovely compliments and nice words about our Riadh Palms Hotel. We are pleased to learn that you enjoyed your stay with us. Your great feedback will be shared with the team and become a great motivation for us here. We are sorry for any inconvenience you had... More 

2 reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel friendly but out side like bomb as hit it I like to walk and see nice places just run down buildings iv been many places but this place not for me food same every day nothing for kids they won't like food here and poor horses out side day and night no food water rest felt sorry for... More 

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear guest, We would like to thank you so much for having taken the time to post your comment about your stay at Riadh Palms Hotel. We are sorry to hear that our food selection was not catered for your preference; we have renewed our menus to include more food variety and tastes to meet each guest. We have different... More 

1 review
3 of 5 stars Reviewed 3 days ago NEW

Great hotel food same old same old our room ok I took wipes and cleaned didn't like how they had they horses out side 24 7 in heat didn't see them give them food water they look so unhappy bless wouldn't come again looks like bomb had dropped here not place you can say wow been lots better think I... More 

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear guest, We would like to thank you so much for having taken the time to post your comment about your last stay at Riadh Palms Hotel. We are truly thankful for appreciating the hard effort of our entire team and we love to hear that you enjoyed our food variety. We would like to comment that we have recently... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have just got back from a family holiday. I had read mixed reviews about this hotel. Arrival We arrived at 1.40am upon arrival we were greeted by the reception team who were kind and sent us to the dinner hall for late dinner. Our rooms were given very quickly and our baggage came up too quite promptly. Room The... More 

Was this review helpful? Yes 3
Hotel R, Director of Sales at Riadh Palms Hotel, responded to this review

Dear guest, We are thrilled by your positive feedback and for sharing with us your visit impression. We are so glad that you enjoyed your stay and we are thankful for your appreciation regarding our fabulous view over the Mediterranean, food variety, desert and multiple fun activities and facilities especially that your children spend a great time. Thank you so... More 

Stoke-on-trent, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

didn't read review regarding check in, never had to wait to check in before but hey ho the room was ready before 2pm, so off we went. Room very dated needs but clean, sat on end of the bed and the leg broke, but it was already busted before I sat on it, it didn't stop me from sleeping so... More 

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear Guest, Thank you very much for sharing this post regarding your latest stay among us It is a big pleasure to read that in general you enjoyed your stay with us and liked the facilities. We are working on refurbishing most of the hotel’s services (Rooms, decorations, WIFI system in the rooms, carpets in the corridors, entertainment’s activities…); they... More 

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