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All 37 Sousse hotels

Riadh Palms Hotel

4.0 of 5 Resort   |   Avenue du 14 Janvier, Sousse 4039, Tunisia
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Riadh Palms Hotel
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57%
Ranked #10 of 37 hotels in Sousse
A recent review
3 of 5 stars reviewed 2 days ago
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1,148 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

Overall our experience of the hotel was a good one. Not disturbed in the mornings, staff were friendly apart from the reception staff. Reception staff were dismissive and didn't really want or try to help. Pool was freezing and saw no-one swimming the whole time we were there. Nice location with lots of nice restaurants near-by if you want to... More

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 2
Aberdeen
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just back from this hotel.... it was perfect for what we wanted... it was clean.. food was really good.. and hot! We had a family room that was cleaned each day. There's not much in the area around it.. we only left the hotel once for the pirate boat trip booked threw mr banana. . It wasnt very good.. We... More

Was this review helpful? Yes 2
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear guest, We are truly thankful for your review and for taking the time to describe us your impression and appreciation. We are very pleased that we answered your expectations and needs. Your satisfaction is our staff’s priority. We are glad that you enjoyed your stay, and especially your kids who loved the two swimming pools, our hotel take extremely... More

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Travelled with husband in laws and 2 children under 5 Hotel was lovely staff were friendly and one waiter especially can't remember his name but every night in restaurant he had our drinks already waiting on the table the hotel family room we had was the best room we have ever stayed in huge balcony big sitting area 2 bedrooms... More

Was this review helpful? Yes 4
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear guest, We truly appreciate your positive comments, and we thank you so much on behalf of our whole team, who is working hard to offer you the best service and satisfy all your needs and desires. Our main purpose is to make your vacation the most memorable and pleasant as possible. We are glad that you did enjoy our... More

A TripAdvisor Member
3 of 5 stars Reviewed 5 days ago NEW

This is a honest review we stayed for 4 nights 5 days prior to a wedding in Sousse 8 weeks later. Firstly I must say you pay for what you get, Everything to do with the hotel was average that's my summation, for us it did what we needed. for the time we were there,normally we would book 4/5 star... More

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear guest, Thank you for taking the time to describe us your impression, we take all suggestions and comments seriously to improve both our services and our guests’ experience. We are really sorry that we didn’t satisfy your expectations, but we are working on renovating most of the hotel’s services (Rooms, decorations, WIFI system, entertainment’s activities…) We hope to see... More

Manchester, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked a week for myself, daughter and mum. On arrival the room was a little tired but comfortable. The food was good but a little repetitive. The animation team were fantastic. Looking to go back asap as we made some great friends Recomened to families and couples

Was this review helpful? Yes 5
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear guest, We truly appreciate your positive feedback and mostly your recommendation. Your comfort and satisfaction are our staff’s purpose, they are working hard to satisfy all our guests’ needs and desires and give them the best service and a pleasant vacation. We are glad that you enjoyed your stay and made some great friends. Please do not hesitate to... More

cheshire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here from 2nd April - 6th April 2014 with my sister & niece, Had room on the 3rd floor it was facing the sea only thing was it was quite far to get to & it was very dark along corridors day & night until sensor light came on.... But this could be expected as its a huge hotel... More

Was this review helpful? Yes 7
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear guest, We are tremendously thankful for your comments and we appreciate your recommendation. Our whole team is committed to deliverer the best service and the most pleasant vacation to each guest. We are glad that you enjoyed our different meals and cakes; we hope that you did try one of our A la carte Restaurants and liked the special... More

paris
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was nice in parts. The food was brill plenty of choice. The cleaning of the reception area should be done earlier as it was quite dangerous on the marble steps. The reception staff needs training in people skills. The entertainment was virtually non existent. The annimation team tried without much success. Would not return.

Was this review helpful? Yes 2
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear guest, We are truly thankful for your review; we take all comments seriously in order to improve both our services and our guests’ experience. Our whole team is working hard to satisfy all our guests and make their stay pleasant and memorable. Concerning the entertainment team, we are planning for new activities and programs with our new team to... More

Preston, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

When we arrived at this hotel we thought wow when we got to the reception area, it was not to last. We went to sign in and was given a form to fill in, well given is not the right word it was literally slammed on the desk, the man did not even look at us, smile or say hello,... More

Was this review helpful? Yes
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear guest, We are deeply sorry to hear that you did not enjoy your stay in our Hotel. We thank you though for you comments that we seriously consider to improve both our services and our guests’ experience. We apologize for the rude behavior of few members of our staff, we encourage all our staff to treat our guests with... More

Bournemouth, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First visit to Sousse and Tunisia and was pleasantly surprised. The hotel is centrally located with a fabulous clean beach right on the doorstep. My room, although on the first floor - city view, was very comfortable, decent size, sunny and bright, very clean, TV - great reception and room was surprisingly quiet. No problems with drinking water as there... More

Was this review helpful? Yes 5
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear Guest, We truly appreciate your positive feedback, thank you so much on behalf of our whole team, as you already mentioned, is committed in giving a pleasant and memorable experience to each guest. We are also glad that you enjoyed the beautiful sunny Tunisia and especially Sousse, which is a great city with different cites to visit. Please do... More

wigan gt man
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

arrived at this beautiful hotel early afternoon, first impressions were favorable a really beautiful reception area , reception was free but not greatly welcoming told to go sit down and fill in registration card , no smile no welcome drink and worse still no seats to be had . the room wasnt available and we had to wait for some... More

Was this review helpful? Yes 2
Hotel R, Responsable relations clients at Riadh Palms Hotel, responded to this review

Dear Guest, We are sincerely sorry for the issues that you had during your stay among us. And we truly apologize for the behavior of the Tunisian guests that we had that week-end. The entire hotel’s staff is working hard in order to satisfy all our guests’ requests and offer them the best service. However, we would like to clarify... More

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Additional Information about Riadh Palms Hotel

Also Known As:
Riadh Palms
Hotel Riadh Palms
Riadh Palms Sousse
Riadh Palms Tunisia
Address: Avenue du 14 Janvier, Sousse 4039, Tunisia
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Sousse
#7 On the Beach Hotel in Sousse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riadh Palms Hotel 4*
Official Description (provided by the hotel):
Set among a realm of palm trees right on the edge of the most beautiful beaches in Tunisia, the Riadh Palms is located at the heart of Sousse. It is a 4 star-hotel where tradition, luxury and technology all come together to create a relaxed atmosphere.In order to make the most out of your holiday, many services and facilities are at your reach: a heated indoor pool and a large exterior pool, a sauna, a fitness center, a Spa center, a beauty salon, restaurants, bars with one near the pool & beach, a snack bar, a coffee and tea lounge, a night-club and a shopping gallery. ... more   less 
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