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Riadh Palms Hotel

Avenue du 14 Janvier, Sousse 4039, Tunisia
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Riadh Palms Hotel
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Riadh Palms Hotel
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1,950 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
Date | Rating
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  • French first
  • German first
  • Hungarian first
  • Italian first
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English first
  • All months
    (1950)
  • Mar-May only
    (708)
  • Jun-Aug only
    (610)
  • Sep-Nov only
    (413)
  • Dec-Feb only
    (219)
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Prague, Czech Republic
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Double room was quite big, with nice bathroom and toilet. We had all inclusive - lot of good food on a breakfast, snackes a lunch was simple (pizza, pancakes, salads). Many kind of drinks, beer, wine, water, juices. In my opinion its nice hotel with good location for fine price.

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear guest, What a great review, thank you! We love to hear that you fully enjoyed your stay in our hotel. It is our goal to make sure that our guests have a wonderful brilliant experience among us. It sounds like we did a good job. We are truly thankful for your recommendation and we are looking forward to hosting... More 

London, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I cannot emphasize my love for these poeple enough, I stayed at the Riadh Palms last year August 2014 and August 2012, and I was eager and couldn't wait to return this September it was all booked until airlines cancelled all and forced me to change. What happened was tragic and I share the pain, but this should not stop... More 

Was this review helpful? Yes 1
Romsey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel and after reading the reviews were expecting miserable reception staff and a laborious complicated wait for our room . . .wrong!!!! The staff were so friendly and helpful and our room was ready at 2.30pm half an hour earlier than the check In time we expected . .take your beach/pool wear in your hand luggage... More 

Was this review helpful? Yes 4
Shrewsbury, United Kingdom
4 of 5 stars Reviewed 2 weeks ago

We arrived on 26th June to 10th July and loved every minute. There were 5 of us from 16 months to 69 years old. Amazing hotel we got up graded when we booked in and was put in presidential suite which was perfect as we had booked 2 rooms and were pleased to have a room together.. Staff are so... More 

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear guest, Thank you very much for sharing this post regarding your latest stay among us and for your kind comments. It is a big pleasure to read that you've enjoyed your time with us and liked the facilities and the services. We are looking forward to hosting you and your friends once again in near future. Best wishes, More 

5 of 5 stars Reviewed 2 weeks ago

Stayed 4th July to 11th July. 2015 The hotel foyer and restaurants are 4 star the rooms 3 star but the service was 6 star. Excellent holiday , really friendly staff who couldn't do enough for you. A one dinar tip (34p) goes such a long way. We were always greeted with a smile and felt very much at home.... More 

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Newmarket, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been to Tunisia the past 3 years and this was the best year by far. MARWEN in the animation team was amazing and is the most inspirational person I have met! It was so sad we had to go early but I will go back as soon as I can to the same hotel if it stays open,... More 

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dearest Guest, We are thrilled to hear that you fully enjoyed your holiday. It is our goal to make sure that our guests have a wonderful experience during their stay in Sousse. It sounds like we did a good job. Thank you so much for appreciating our entertainment staff effort; we will defiantly pass on your compliments to them .... More 

Caerphilly, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here from 20th June till the 5th June.On first appearance of walking into hotel it was breath taking with a fabulous marble staircase and lovely water feature that captured our eye.Checking in was swift and curtious with a lovely porter waiting to take us and luggage up to our room.We were on the 8th floor overlooking the road... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

It was amazing I'd like to say thank you all staff at Riadh Palms hotel. Firstly, the director behaviour is fantastic, you my friend, you doing a miracle every day, I am so impressed managing a more than 600 rooms hotel, supporting your team, satisfy your guests, hard work everyday.I am working in this industry so I know what I... More 

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dearest Guest, We are thrilled to hear that you fully enjoyed the unique hotel location. It is our goal to make sure that our guests have a wonderful experience during their stay in Sousse. It sounds like we did a good job. Thank you so much for appreciating our staff effort; we will defiantly pass on your compliments to them... More 

Exeter, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Oh I had a fantastic week 1st-8th July with my husband. I found this hotel to be clean, pleasant very well protected and police outside after the terrorist attacks. Very calm and also highly entertaining you have the choice of so much based on your mood. The games are great, pool tables, foosball, and arcade games 1-2 dinars per game.... More 

Was this review helpful? Yes
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear guest, We are thrilled by your positive feedback and for sharing with us your visit impression. We are so glad that you enjoyed your stay and we are thankful for your appreciation regarding our hotel rooms, food variety, desert, friendly staff and multiple fun activities. We are so pleased to know that you will come back to visit. Please... More 

London
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Checking in went very quickly. One thing I immediately noticed is how the reception staff could improve their customer service. There was no smile to welcome us,no greetings, the information provided was unclear and incomplete. We were not informed that we have to book a regular table for dinner and no one gave directions were the facilities were. We have... More 

Was this review helpful? Yes 2
Hotel R, Guest Relations Manager at Riadh Palms Hotel, responded to this review

Dear Guest, We would like first of all to thank you for taking the time to chair with us your feelings on your recent stay. The experiences you described are not characteristic of the level of service our colleagues strive to provide and we are sorry that your stay wasn't totally satisfactory. Also, thank you for your lovely compliments about... More 

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Hotel Review Summarization

What travelers say

  • Pool area(14)
  • Animation Team(11)
  • Sea View room(6)
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1,803 photos of this hotel

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Pool/beach area (251)
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Hotel & grounds (297)
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Dining (95)
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View from room (107)
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Family/play areas (15)
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Room/suite (123)
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Bathroom (28)
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Other (390)

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Amenities (31)
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Beach (25)
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Family Room (72)
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Indoor Pool (18)
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Outdoor Pool (29)
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Restaurants and Bars (113)
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Standard Room (61)
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The Hotel (108)

Management photos: Courtesy of the property manager

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View from room (1)
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Pool/beach area (3)
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Hotel & grounds (10)
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Dining (10)
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Room/suite (2)
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Other (11)
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