The Hotels is very clean & bar staff very good but reception staff were rude and same downright ignorant. There was a variety of food but it was tasteless. We were charged 4.90 dinar (about £2.30) for less than 2 mines call to our rep. there was parrot in the lobby that squall must of the day. And there was... More

Myself and My Husband stayed at this hotel over Christmas 24-27 December 2011. I was not impressed at the reception when checking in to the hotel as it took a very long time. I presented the receptionist with our accommodation voucher, he looked at it and looked at it again, asked when the hotel was booked and we also had... More

This was my 5th visit to Sousse, but the first to this hotel. I arrived on Sunday evening, 11th December at around 9pm. I was told that I was too late for a meal in the restaurant, but could buy something in the snack bar. Not the best of starts. For example in Fuertaventura earlier this year there was a... More

The hotel was OK, probably not a 4 star anywhere else but OK all the same. The rooms were basic but clean and functional and even had a TV with satellite channels !! The room was cleaned daily and the housekeeping staff were efficient and friendly. The rooms with a sea view are much better than the rooms with a... More

We were here over the New Year period, hotel was lovely, very grand, all kept spotlessly clean every day. Outdoor pool area and beach were lovely too. Food was excellent, lots of Tunisian choice which was great what we came for. Staff were very friendly especially down in the bar always remembering what drinks we had, tipping is advised to... More

This hotel has about as much good points as it does bad points. First thoughts as we walked in reception was WAW! a big fountain that wasnt always on but when it was, it looked lovely. There are 2 reception desks. One that deals with money change, where you leave the key etc... And the other for checking in and... More

Greedy hotel charged its guests additional fees as we didn't provid our British passports as we hold other different travel documents which many customers found it discriminating and racist. Reception was full with unhappy customers and ignored complaints.. I stayed at this hotel many times in the past but had no problems.. Now after the Tunisian revolution it seems like... More

The hotel is very nice ... rooms, location, views from top floors, ambiance, amenities etc. for the price it is fantastic. The food is great (a microwave to get it piping hot if you eat a little late) lots to choose from. The lower paid staff eg. waiters, chamber maids, barmen, porters, cleaners etc. are very friendly and helpfull if... More

I visited my friend who was staying in this hotel in November and ended up staying for a night there as well. The service on the bar in the lobby was fantastic, was looked after well and nothing was too much for the waiters to do for you. They were always friendly and helpful. The grounds are beautiful with a... More