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Marhaba Hotel

4.5 of 5
Boulevard 14 Janvier 2011 | Zone Touristique, Sousse 4000, Tunisia
Marhaba Hotel
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816 reviews from our community

Traveler rating
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    145
    60
    72
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Myself & four friends have not long returned form s weeks holiday staying in this lovely hotel. We really enjoyed staying here & all said we would return. Rooms were spacious & clean, we were also able to pick up the free wifi! Food was nice & fresh with plenty of options, including vegetarian which made my friend happy! The... More 

Was this review helpful? Yes 2
Portsmouth, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for the last week of March 2015 as a solo traveller. This hotel is one of the best I have stayed at abroad. First of all the staff from reception to the waiters to the bar staff and of course the animation team provided a first class service and nothing was too much trouble. I changed my... More 

Was this review helpful? Yes 1
marhabaresorts, Guest Relations Manager at Marhaba Hotel, responded to this review

Dear Guest, Thank you for providing such wonderful feedback of your recent stay at the Marhaba Hotel. It gives me great pleasure to know that you had an enjoyable stay with us. We invest greatly into our service here at the hotel and are rewarding with such loyal and committed staff; I am thrilled that you were warmly welcomed to... More 

Chester, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My lovely family decided to celebrate my impending landmark birthday with the thing I love most ,quality time and fun en masse. This involved nine adults and seven children ,with an age range of eldelry (ish) down to eighteen months . For various reasons this was the only week we could get so we ended up here. Recent events in... More 

Was this review helpful? Yes 3
marhabaresorts, Responsable relations clients at Marhaba Hotel, responded to this review

Dear guest, We appreciate you taking the time to share with us and other tripadvisor users your feedback regarding your last stay among us. I have taken in consideration your remarks that i will share with the considered managers but rest assured that our staff makes every effort to satisfy our client’s wishes. Your comfort and satisfaction are our first... More 

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have recently returned from a weeks break at this hotel. The weather was not great for the first couple of days which is no one's fault but that really is the only negative from the entire holiday. Our room was great with a balcony looking over the pool and to the sea, you can hear the noise from others... More 

Was this review helpful? Yes 1
marhabaresorts, Responsable relations clients at Marhaba Hotel, responded to this review

Dear guest, Thank you for taking the time to review your stay with us at the Marhaba Hotel. We are happy to know that you enjoyed your room and the vue. Also, we are thrilled that your stay was enjoyable. Our staff take great pride in putting our guests at the heart of everything we do and our team are... More 

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just got back from the Marhaba Hotel after a weeks break over Easter. Having read various reviews we went with an open mind. Food is OK, yes it could be better but remember how much you have paid as there are some good deals for this hotel. Not a lot of variety and yes most of the time... More 

Was this review helpful? Yes 3
marhabaresorts, Responsable relations clients at Marhaba Hotel, responded to this review

Dear guest, We appreciate you taking the time to share with us and other Tripadvisor users your feedback regarding your last stay among us. Sorry to hear that you were not completely satisfied. I will investigate the issues you have raised about the food and the animation team! But, rest assured that our staff makes every effort to satisfy our... More 

Nuneaton, United Kingdom
Top Contributor
81 reviews 81 reviews
22 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very good for the price. The reception is impressive and the rooms adequate but in need of a little tlc. The rooms do not have a hair dryer or iron but the reception will borrow you a hair dryer free of charge but with a 20 dina deposit. The rooms have heating, air conditioning, TV, dressing table... More 

Was this review helpful? Yes 5
marhabaresorts, Responsable relations clients at Marhaba Hotel, responded to this review

Dear guest, Thank you for taking the time to review your stay with us at Marhaba Hotel, and we are thrilled that your stay was enjoyable. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. We take... More 

England, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came back from Tunisia last week and it was our first trip to Africa. To be honest, after the terror attack in Tunis, we felt a bit unsafe to go, but I am glad we went. We had no problems at all! We were not happy with our first rooms in Marhaba Hotel, so we spoke with reception team... More 

Was this review helpful? Yes 5
marhabaresorts, Responsable relations clients at Marhaba Hotel, responded to this review

Dear guest, Thank you for taking the time to review your stay with us at Marhaba Hotel, and we are thrilled that your stay was enjoyable. Our staff take great pride in putting our guests at the heart of everything we do and our team are always very encouraged when a guest has left their stay feeling brilliant. Otherwise, concerning... More 

2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were initially anxious and concerned about coming to Tunisia with recent challenges especially bringing a young family, we even contemplated loosing all our money and not going....we're glad we didn't. Upon arrival our boys were disappointed that the slides were out of action (until May we were told)and with the weather during the first couple of days not great... More 

Was this review helpful? Yes 12
marhabaresorts, Responsable relations clients at Marhaba Hotel, responded to this review

Dear valued guest, On behalf of the whole team I'd like to pass a massive thanks for this excellent review. Thank you so much for your time to share your positive experience on Tripadvisor. We are very pleased you enjoyed your stay among us, standards of cleanliness and customer care. Your kind comments will be shared with our hard-working housekeeping... More 

Carluke, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got back from spending a week here absolutely loved it food was excellent our waiter Ousemma was brilliant all staff so very friendly and helpful Momo, Mano and the rest of the animation team were fantastic had loads of fun and laughs will definitely be returning March next year and taking all my family with us. Thank you too... More 

Was this review helpful? Yes 6
marhabaresorts, Responsable relations clients at Marhaba Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about the Marhaba Hotel. I am pleased to read that you enjoyed all areas of the hotel and that all staff had your feel. Your feedback is very valuable to us and I am certainly sharing it with our team. Looking forward to seeing you again next year.... More 

Lancaster, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Never been to Tunisia before but picked this hotel from reviews, On arrival at the hotel was greated by the doorman and cases taken into the Hotel we were greeted by a member of the reception team and given a welcome drink. The Reception Area and Lobby are very spacious and welcoming. we were given a room on the second... More 

Was this review helpful? Yes 11
marhabaresorts, Responsable relations clients at Marhaba Hotel, responded to this review

Dear guest, We are so excited to know that we have made your recent stay a positive one, offering good value for money, good breakfast and rooms to be adequate. Your feedback is very important to us and every comment is shared with the team. We look forward to your return. Kind Regards More 

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