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Four Seasons Hotel Alexandria

Travelers' Choice award winner
399 El Geish Road, Alexandria, Egypt
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Four Seasons Hotel Alexandria
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Ranked #1 of 39 Hotels in Alexandria
A recent review
5 of 5 stars Reviewed October 2, 2013
AmalBekhit Cairo, Al Qahirah, Egypt
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250 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Four Seasons Hotel Alexandria
See the most recent reviews
Cairo, Al Qahirah, Egypt
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

Excellent performance by highly professional staff that led to a memorable experience. Full satisfied with the special treatment I was extended at the Four Seasons Hotel. Everyone there spared not effort to make my stay comfortable and memorable. I have no hesitation to recommend the Four Seasons Hotel to all my friends and colleagues.

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Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for your review dated October 3rd. I am very glad to learn that you had a comfortable and memorable stay. As well as your positive feedback and comments about our professional staff. Looking forward to welcoming you back to Four Seasons Hotel Alexandria at San Stefano. Sincerely, Ahmed Khalaf General Manager More 

Cairo
1 review
5 of 5 stars Reviewed September 26, 2013

From the moment you arrive here, you receive the service Four Seasons are famous for. The attention to detail made our stay a luxurious couple of days and left us wanting for nothing. Every employee we encountered was on a mission to make our time there enjoyable. Of course the facilities were wonderful; our suite, the restaurants, the pool, all... More 

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you very much for yur time to write your review following your stay with us. I appreciate sharing your feedback and comments which I communicated with the team here as it is very important for them to know that they have succeeded. I was very glad to read all your positive comments about our suite, restaurants, pool,... More 

Giza, Egypt
2 reviews
5 of 5 stars Reviewed September 19, 2013

One of the best hotels to stay in Alex, I like it because they treat us very very friendly and lounging was great but I suggest half-board included for this price .The rooms were large, room service was expedient , the expected cleanliness and comfort of the rooms and bathrooms are always soothing upon arrival. Staff was most helpful. Four... More 

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Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for having taken the time to write a review following your stay with us. I am very glad to read your positive comments about our rooms, cleanliness and of course our staff and I am delighted to learn that our hotel is an Oasis. Thank you very much for such a comment. Looking forward to welcoming... More 

2 reviews
4 of 5 stars Reviewed September 11, 2013

One of the best hotels to stay in Alex, despite its price tag. The expected cleanliness and comfort of the rooms and bathrooms are always soothing upon arrival. Staff was most helpful. On the negative side, and despite the hotel best efforts, the beach is always dirty, and the residents of the 4seasons residences have the disgusting habit of throwing... More 

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for taking the time to share your valuable review following your stay with us. I am delighted to read your positive feedback about our rooms, bathrooms and our staff. On the other hand, please accept my apology that the cleanliness of our beach and pool didn't meet your expectations. Please rest assure that we will work... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2013

While there is considerable unrest in Egypt now and although there was a small demonstration during our stay in Alexandria in December, 2012, the Four Seasons was a true oasis. Posh, luxurious, and very comfortable. The rooms were large, room service was expedient and the breakfast buffet included was delicious.

Was this review helpful? Yes 1
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for taking the t ime to complete a review following your stay with us. I am glad to ready your positive feedback about your visit in December 2012 and the fact that you found Four Seasons San Stefano a true Oasis, luxurious and very comfortable. In addition, was very happy to share your encouraging comments about... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed September 4, 2013

I like the Four Seasons Hotel because they treat us very friendly and lounging was great but I suggest two meals are included for this price . One more thing , I like an empty fridge in my room so I can use . thanks , Yehia mahmou EL Sayed

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Allow me to thank you for your time taken to complete a review following your stay with us. I am very happy to read that you enjoyed and liked Four Seasons San Stefano because of its friendly staff and lounging. I shared this positive comment of yours with the team here as it is very motivating to know... More 

Alexandria, Egypt
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

We have spent just a couple of days in that great hotel, delighted by the friendly service and quality, we enjoyed the beach view from the main suite balcony, all the restaurants are great specially KALA

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for having taken the time to share your review following your stay with us. I am delighted to read your review which shows that you enjoyed your stay and appreciate your comment about our friendly staff and quality especially Kala that you enjoyed the most. Looking forward to welcoming you back to San Stefano for another... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed August 29, 2013

I recommend it for families with Kids V convenient Location and have a private entrance to the Beach and shopping Mall Due to current Situation It's the safest place on Alexandria Food was Good and All Staff were very friendly

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Allow me to thank you for the review you shared following your stay with us. So glad to learn that you enjoyed your stay. In addition, I am pleased to read your positive comment about the safety of our hotel as well how good was our food and staff. Looking forward to welcoming you back for another wonderful... More 

Colorado Springs, Colorado, United States
1 review
5 of 5 stars Reviewed August 24, 2013

FOUR SEASONS Alexandria is my second home in Egypt. My wife she likes very much being in this hotel and we wish to do it again may be next summer, Four Seasons Alexandria the only hotel in Alexandria not separated from the beach . Four Seasons Alexandria Hotel is connected to the beach by a convenient beautiful tunnel leads to... More 

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for having taken the time to share your review dated August 27th following your stay with us. I am DELIGHTED to learn that you and your wife enjoyed your stay and appreciate your comment about our private beach. Looking forward to welcoming you back soon. Sincerely, Ahmed Khalaf General Manager More 

Amsterdam
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2013

My husband and I celebrated our first year marriage anniversary and stayed at Four Season Hotel only one day & night, but it was an exceptionally pleasant and luxurious experience. The hotel is very clean and tastefully designed, giving the experience of beauty, harmony, and privacy. The staff was very helpful and polite, the room clean and the sea view... More 

Was this review helpful? Yes 1
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for taking the time to share your review about Four Seasons Hotel Alexandria at San Stefano following your recent stay with us. I was pleased to read your positive feedback about our hotel and we look forward to welcoming you back in the near future for another wonderful experience. Sincerely, Ahmed Khalaf General Manager More 

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