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All 37 Alexandria hotels

Four Seasons Hotel Alexandria

5.0 of 5 Hotel   |   399 El Geish Road, Alexandria, Egypt
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92%
Ranked #1 of 37 hotels in Alexandria
A recent review
5 of 5 stars reviewed yesterday
Ezzat2014 Aberdeen, United Kingdom
  • Overview
  • Reviews (182)
  • Photos (118)
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182 people have reviewed this hotel

Traveler rating
    146
    24
    8
    2
    2
See reviews for
42
49
14
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Fabulous hotel, spacious rooms and sea view from the 11th floor was fantastic, great Restaurants and excellent staff in every area particularly Mr Ashraf Osman , director of food and beverage who made our stay very pleasant

Was this review helpful? Yes
Alexandria
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I went for a day use with a friend, the hotel is very luxurious, beach is nice for relaxation but not for kids if you're going with your family. I ordered pizza which is really amazing. Car parking is somehow expensive. It's highly recommended for a break.

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for having taken the time to write a review following your visit to our hotel. I am glad to read your positive feedback about your beach day use experience. Looking forward to welcoming you back to Four Seasons Hotel Alexandria at San Stefano for more memorable experiences. Sincerely, Ahmed Khalaf General Manager More

Chicago, Illinois, United States
Top Contributor
74 reviews 74 reviews
58 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are a tourist, there are not a lot of reasons to visit Alexandria. And then you've got the trash problem........ but if you are in Alexandria, this is your FULL SERVICE option. If you want to pay less, go to the Cecil or the Metropole (spelling) and they'll be decent. Good, if certain things don't matter. However, a... More

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you very much for having taken the time to write a great review such as yours following your stay with us. I am glad to read your positive feedback about our hotel, facilities and service. Looking forward to welcoming you back to Four Seasons Hotel Alexandria at San Stefano in the near future. Sincerely, Ahmed Khalaf General... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

From the first minute of my arrival with my family, I felt the luxurious hospitality. The car valet took my car and the receptionists are very helpful and friendly. I took 2 rooms in the 15th floor. The view is unbelievable. Very beautiful. I went to the pool and my kids enjoyed the day. Then we went to Kala restaurant.... More

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you very much for having taken the time to write a review following your stay with us. I am very glad to read all your positive feedback about our hotel,staff and services. Appreciated your comment about our pool and Kala restaurant as well was very happy to learn that your kids also enjoyed their stay. Lookign forward... More

Manassas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

This Hotel is simply amazing , the Location is great ( close to every thing ), the view is fantastic ( for sea view room ) , the room it self was excellent, very well furnished with a very comfortable bed and cushions , the bathroom was very nice with “L’occitane shampoo and soap”!! . The breakfast was good too... More

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for having taken the time to write a review following your recent stay with us. I was glad to read all your positive feedback about our hotel starting from the room and furniture further to the bathroom products. As well as I sincerely appreciate your kind comments about our staff and service at the pools and... More

Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A gorgeous hotel with excellent staff who couldn't do enough for me. Arriving in the early hours of the morning (04:30 hrs), the staff were welcoming and friendly without keeping me hanging around longer than required. Likewise on departure. Although this was a business trip, the hotel had plenty to offer in the evenings to help unwind.

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you very much for having taken the time to write a review following your recent stay with us. I was very glad to read your positive feedback about our staff and sevice which I shared with them as it is very important and motivating for them to know that they have succeeded. Once again, please receive my... More

Cairo, Egypt
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 23, 2014

Went for a day use in the beach, surpirsengly it was an awful experience. No changing rooms, no hot water in the showers adn very cold A/C out of the showers. The service on the beach itself was awful no towels and no umbrella's. This is a surprise as usualy the service is very good in any other place in... More

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you for having taken the time to write your review following your visit to our hotel. Kindly accept my sincere apologies that your experience did not meet your expectations. Your feedback was well communicated to the concerned department for immediate improvement. Thank you for bringing it to our attention. Please feel free to contact me directly on... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 18, 2014

Am currently a guest at the Four Seasons in Alexandria, Egypt and I just had to put pen to paper to say that the level of service and hospitality is unbeatable and unsurpassable!!! From the limo driver that picks you up at the airport, to the smiling door men, to the checking in staff, the concierge desk with her vast... More

Was this review helpful? Yes 1
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest,  Thank you for taking the time to write us a review during your stay with us. And we are very happy to know that you are enjoying your visit at our delightful Hotel. We would also like to extend our appreciation for your kind words about the team and service and we will make sure to pass it... More

Cairo, Egypt
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 11, 2014

Usually, I abstain from writing reviews about hotels in Egypt because I am sure I will be biased. My opinion will definitely be forged by my willingness to show the best of my country. However, I couldn't miss the chance of reviewing this hotel. Service: A true Four Seasons experience. Every single staff person is willing to do his utmost... More

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you very much for having taken the time to write this review following your stay with us. It is a pleasure to read all your appreciative words about our hotel, staff and service which I have shared with the team as it is very important for them to know that they have succeeded. Once again, please receive... More

Cairo
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 11, 2014

The hotel is very nice, quiet and clean. A bit huge and you have to commute to get to the places inside that you want. Very secure and very nice for kids in some areas. It is centrally located in alexandria so this is a nice advantage. The beach is nice but the staff are super slow. They claim that... More

Was this review helpful? Yes 3
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Thank you very much for having taken the time to write a review following your stay with us. It was glad to read your positive comments about our hotel and for the fact that it is clean, quiet and centrally located in Alexandria. Also thank you for bringing to our attention that beach service was a bit slow.... More

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Additional Information about Four Seasons Hotel Alexandria

Address: 399 El Geish Road, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Alexandria 5*
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Also Known As:
4 Seasons Hotel Alexandria
Four Seasons Alexandria
Alexandria Four Seasons

118 photos of this hotel

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Hotel & grounds (16)
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Room/suite (23)
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Pool/beach area (8)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Alexandria #1 On the Beach Hotel in Alexandria #1 Luxury Hotel in Alexandria #1 Business Hotel in Alexandria #1 Romantic Hotel in Alexandria #4 Family Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Edging the Mediterranean in a setting of legendary glamour, discover an intimate enclave within the stately Grand Plaza shopping and residential complex. Indulge in classically elegant accommodations, European spa treatments and terraced restaurants with fresh sea breezes. ... more   less 
Number of rooms
118

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