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All 37 Alexandria hotels

Four Seasons Hotel Alexandria

5.0 of 5 Hotel   |   399 El Geish Road, Alexandria, Egypt
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Four Seasons Hotel Alexandria
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Ranked #1 of 37 hotels in Alexandria
A recent review
4 of 5 stars reviewed 5 days ago
Mohamed M Dubai, United Arab Emirates
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  • Reviews (196)
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196 people have reviewed this hotel

Traveler rating
    157
    26
    8
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    3
See reviews for
52
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Dubai, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Having been a regular Spa member at the Four Seasons at San Stefano, Alexandria, since it first opened in 2007, I am happy to say that the facilities, staff, and excellent service have continued to impress me and my family. In fact, I must say that this summer, I have seen even more improvements in many areas including the impressive... More

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to write your feedback about your Spa experience, it is always a pleasure to hear such positive one. I will make sure to pass it to the team whom will sure be happy as well. Also we appreciate your comment about the pool and beach furniture, as it is our aim to always enhance... More

Exeter UK
Contributor
15 reviews 15 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was fortunate enough to stay here for a week in May. The hotel is perfect, the room was big and very comfortabe, the food in the restaurants was very good and varied. The breakfast was delicious and the staff were brilliant. There is nothing more that I can say.

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you very much for your positive feedback. I am pleased that we met your expectation and managed to make your stay "Perfect". Looking forward to welcoming you back again soon. Sincerely yours, Ahmed Khalaf General Manager More

khobar
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

a lots of dirty customers were in the pool with their normal clothes the pool was not working the next day & the hotel did not do any compensation . the pool attendant was there , & not accepting the criticism at all .

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Please do accept my sincere apology for this uncomfortable experience. Please rest assured that your comments, regarding the pool and the life guard, are noted and for sure we will look into it. In case you would like to further discuss it, please... More

Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Anything you need or want in a hotel, simply perfect. In the middle of everything, staff more than perfect and the hotel facilities just a spot on. The breakfast by the sea is just amazing along with the indoor pool or even the beach facility....simply amazing

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Mr. Sherif, Thank you for sharing your experience with us after your stay at Four Seasons Hotel Alexandria. We are delighted to be described as "Just the perfect place", and most important we are so pleased to know that we met your expectation and managed to create a memorable stay. I will be looking forward to welcoming you in... More

1 review
5 of 5 stars Reviewed 1 week ago

The hotel was excellent with an amazing sea view on both the sea and a pool.The service was great and people are friendly.Generally,there was nothing bothering.I loved the luxury and especially the tunnel taking us to the beach without having to cross the road.I loved their breakfast in kala restaurant.However, I did not like that if I want to sit... More

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Ms. Amal, I am grateful for your generous comment about the hotel, facilities and team. I will make sure to thank them on your behalf. Your comment regarding the minimum charge is noted, and thanks you for bringing it up to our attention. Looking forward to welcoming you back in the near future. Best regards, Ahmed Khalaf General Manager More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The Four Seasons in Alexandria never fails to impress. Located in the heart of the city in San Stefano, the property includes a spa, gym, several f&b options plus a beautiful private beach. Staff is friendly and always happy to go an extra mile; however, it seems that the hotel is very understaffed in the F&B outlets as service was... More

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Ms. RaychMOfficial, Thank you for taking the time to share your opinion about your stay. I am pleased to learn about your positive feedback about the spa, the restaurant, the beach and the friendliness and commitment of the team. I am sorry to hear about your disappointment about the speed of service and I will make sure that this... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You know the saying "there's light at the end of the tunnel"... Well at Four Seasons Alexandria there's "FISH" at the end of the tunnel. A beach front seafood haven complimented with a sublime view of the sea and Four Seasons Hotel. But wait a second if you're in it for the view then think again, the best view you... More

Was this review helpful? Yes 2
Ahmed A, Director of Sales and Marketing at Four Seasons Hotel Alexandria, responded to this review

Dear Mr. Dernaika, Thank you very much for having taken the time to write a review following your recent visit to us. It is very exciting the way you described your experience at Fish Restaurant, I am very glad to read your positive feedback about our talented staff, food variety and unmatched taste. I sincerely appreciate your kind and sincere... More

egypt
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying three nights at the four seasons which had passed like a dream starting from the vast suite in the 10 th floor with the superb view on the Mediterranean with its two luxurious bathrooms to the amazing pool overlooking the sea to the very nice relaxing beach to the well equipped spa which is gender separated to the tasty... More

Was this review helpful? Yes 2
Ahmed A, Director of Sales and Marketing at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, On behalf of the Four Seasons Hotel Alexandria at San Stefano team, I would like to send our heartfelt appreciation for a posting a review following your recent stay with us I am very pleased to read your positive feedback about all of our hotel facilities, starting from accommodation to bathrooms, Pool, Beach, Spa and most importantly our... More

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful place to stay at when visiting a country full surprises like Egypt. Awsome team, rooms, and unforgettable experience. The hotel offers international standards at all outlets, the rooms are very elegant and comfy, i keep going back to it, it feels like home now.

Was this review helpful? Yes
Ahmed A, Director of Sales and Marketing at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, My appreciation to you for taking the time to post a review of your recent experiences with us.  I was very happy to read your feedback about our rooms, restaurants and quality of standards we offer, and most of all meeting your expectations to create an unforgettable experience when visiting our beloved country, Egypt. Looking forward to welcoming... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Did Alexandre the great have my view of Alexandria ..guess not...did King Farouk entourage imagine service to be perfect this way..think again...well excuse me Alexandria library and lighthouse...u have a new shrine in town...and people r talking...what a delight!

Was this review helpful? Yes 3
Ahmed A, Director of Sales and Marketing at Four Seasons Hotel Alexandria, responded to this review

Dear Guest, Many thanks for sharing your "EXCELLENT" experience and for taking the time to share your encouraging feedback with us. I am thrilled to hear that you had an exceptional experience that led you writing these exceptional words. Looking forward to welcoming you back to Four Seasons Hotel Alexandria at San Stefano in what we hope will be the... More

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Additional Information about Four Seasons Hotel Alexandria

Address: 399 El Geish Road, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Alexandria 5*
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Also Known As:
4 Seasons Hotel Alexandria
Four Seasons Alexandria
Alexandria Four Seasons

129 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Alexandria #1 On the Beach Hotel in Alexandria #1 Business Hotel in Alexandria #1 Luxury Hotel in Alexandria #2 Family Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Edging the Mediterranean in a setting of legendary glamour, discover an intimate enclave within the stately Grand Plaza shopping and residential complex. Indulge in classically elegant accommodations, European spa treatments and terraced restaurants with fresh sea breezes. ... more   less 
Number of rooms
118

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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