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All 37 Alexandria hotels

Four Seasons Hotel Alexandria

5.0 of 5 Hotel   |   399 El Geish Road, Alexandria, Egypt
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Four Seasons Hotel Alexandria
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Ranked #1 of 37 Hotels in Alexandria
A recent review
4 of 5 stars reviewed today
Luay1944 Cairo, Egypt
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202 reviews from our community

Traveler rating
    160
    28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Cairo, Egypt
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed today NEW

Out of the whole four seasons around the world, I think it's not one of the best. It's due to the nature of the Egyptian labor nature that lacks training and don't appreciate the work. Over all experience is good. The location is amazing. Nice sea view. Sitting in Starbucks and smoking shisha in the cafés underneath is heaven on... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Hotel is beautiful at an excellent location in Alexandria. I stayed at one of the Executive suites. Great layout great space. Only issue with the suite is the balcony was almost enclosed and pushed all the way back between the sides of the building restricting the view and giving a strange constricted view as if you are looking through a... More

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Cairo
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel by all means is the best hotel in Alexandria in terms of luxury, amenities and location yet it has gaps in service that can not be accepted by hotels that fall in such luxury category . Upon my check out I was advised by Lina at the front desk that there is an outstanding bill on my room... More

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Giza, Egypt
2 reviews
5 of 5 stars Reviewed 1 week ago

I only have good thoughts and great thanks to the management and staff of this beautiful hotel, in lovely Alexandria, but I would like to see the a needed update of the pool and the beach, building of beach side villas, and opening of Marina with it adjacent outlets and update the beach furniture,and that we always expected from Four... More

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Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

It is always my pleasure to learn about your positive experience in Alexandria and thank you for taking the time to write about it. Your high expectations about the Four Seasons and aspiration for the project completion is truly appreciated and our aim. Once again thank you and looking forward to welcoming you in the near future. Sincerely yours, Ahmed... More

Cairo, Egypt
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The location and food is great , team are well trained with very high level of customer satisfaction also they have a private beach with very nice restaurant , very close to good shopping mall , overall it is great

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Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

I am pleased to know that you have enjoyed your stay. It is also a real pleasure to read your feedback about our team and level of service. Looking forward to welcoming you again soon. Sincerely yours, Ahmed Khalaf General Manager More

Manama, Bahrain
1 review
5 of 5 stars Reviewed 2 weeks ago

Great experience. Friendly staff, very attentive and well trained. Some small inconsistencies thou ( like one day u get creamer in ur tea set and one day not) but it takes only a short phone call to get them sorted out. If u are after the mid city resort life, You don't need to leave the hotel except for sight... More

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Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to write your feedback about the friendliness and the attentiveness of the team. I am extending my apology for the inconsistency of the Tea and Coffee set up, as such shortcoming should not happen. Looking forward to welcoming you back in the near future. Sincerely yours, Ahmed Khalaf General Manager More

Dubai, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Having been a regular Spa member at the Four Seasons at San Stefano, Alexandria, since it first opened in 2007, I am happy to say that the facilities, staff, and excellent service have continued to impress me and my family. In fact, I must say that this summer, I have seen even more improvements in many areas including the impressive... More

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Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to write your feedback about your Spa experience, it is always a pleasure to hear such positive one. I will make sure to pass it to the team whom will sure be happy as well. Also we appreciate your comment about the pool and beach furniture, as it is our aim to always enhance... More

Exeter UK
Contributor
15 reviews 15 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was fortunate enough to stay here for a week in May. The hotel is perfect, the room was big and very comfortabe, the food in the restaurants was very good and varied. The breakfast was delicious and the staff were brilliant. There is nothing more that I can say.

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Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you very much for your positive feedback. I am pleased that we met your expectation and managed to make your stay "Perfect". Looking forward to welcoming you back again soon. Sincerely yours, Ahmed Khalaf General Manager More

khobar
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

a lots of dirty customers were in the pool with their normal clothes the pool was not working the next day & the hotel did not do any compensation . the pool attendant was there , & not accepting the criticism at all .

Was this review helpful? Yes 2
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Please do accept my sincere apology for this uncomfortable experience. Please rest assured that your comments, regarding the pool and the life guard, are noted and for sure we will look into it. In case you would like to further discuss it, please... More

Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Anything you need or want in a hotel, simply perfect. In the middle of everything, staff more than perfect and the hotel facilities just a spot on. The breakfast by the sea is just amazing along with the indoor pool or even the beach facility....simply amazing

Was this review helpful? Yes
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review

Dear Mr. Sherif, Thank you for sharing your experience with us after your stay at Four Seasons Hotel Alexandria. We are delighted to be described as "Just the perfect place", and most important we are so pleased to know that we met your expectation and managed to create a memorable stay. I will be looking forward to welcoming you in... More

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Additional Information about Four Seasons Hotel Alexandria

Address: 399 El Geish Road, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Alexandria 5*
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Also Known As:
4 Seasons Hotel Alexandria
Four Seasons Alexandria
Alexandria Four Seasons

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