We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Helnan Palestine Hotel

Montazah Garden Palace, Alexandria, Egypt
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Helnan Palestine Hotel
View Map
Add Photo Write a Review

266 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Mount Laurel, New Jersey
Level Contributor
159 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed yesterday NEW

I wasn't very impressed by Alexandria as a whole, but the Helnan Palestine was a beautiful hotel in a secure park of sorts. The surroundings were gorgeous and the room was very comfortable. The only downside is that you're pretty isolated from the rest of the city, so you won't get anywhere in the mix of the city without a... More 

Helpful?
Thank MrsSmarts
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has a good location as the beach is close by and is located in the gardens. The reception staff are always friendly, the food has improved compared to previous visits and the new steakhouse is worth a visit. The room was clean and spacious but could be done with a modern upgrade

Helpful?
Thank Andrewstratton
Egypt
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel location is breathtaking . All rooms have sea view . It is located in one of the most beautiful places in Egypt Montazah Garden Palace that was established more than a hundred years ago by the Royal family that used it as their summer stay .You not only enjoy the great modern hospitality of the hotel but you... More 

Helpful?
Thank Mohamed M
Cairo, Egypt
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

The location, the sea guarded view from the rooms, and sitting in the terrace for a morning coffee, it is a very special place by all measures. The hotel remain the same with average service and food quality. Helnan management could do much better with this hotel!!

Helpful?
1 Thank Ashraf Z
Hoda-Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Ashraf, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. It's a pleasure that you spent a nice, peaceful, & memorable time. Assuring that our concern is your satisfaction. & hope to see... More 

Cairo, Egypt
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 24, 2015

at the same time every year me and my friends are used to spend 3 days at this great hotel ,we booked 8 rooms !! AS USUAL THE SERVICE IS GREAT ,u are welcomed all the time from every one as if u are the only guest they have ! keep on the good work and nice attitude and see... More 

Helpful?
Thank Zaghou
Hoda-Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. I'm glad that you spent a nice, peaceful, & memorable time. Assuring that our concern is your satisfaction. & hope to see you... More 

Pune
Level Contributor
8 reviews
4 of 5 stars Reviewed December 23, 2015 via mobile

Located in the grand 350 acer garden, next to the royal palace and view of the Mediterranean Sea, the hotel is simply the best. The security is strict, ambience, rooms, restaurants all are up to the mark. Definitely a recomendation

Helpful?
Thank Vaibhav P
Hoda-Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. I'm glad that you spent a nice, peaceful, & memorable time. Assuring that our concern is your satisfaction. & hope to see you... More 

riyadh
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 13, 2015

The plesant, secure grounds, view from balcony, swimming pool Friendly staff ,was very helpful and selected a nice room . The room had a lovely view The hotel location is excellent i liked the view very much the loction inside elmontaza with the combines the green land and the see view BATHROOMS VERY BAD

Helpful?
Thank dryousry
Hoda-Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Dr. Yousry, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. I'm glad that you spent a nice, peaceful, & memorable time. Assuring that our concern is your satisfaction. & hope to see you... More 

Cairo, Egypt
1 review
4 of 5 stars Reviewed December 4, 2015

Great view , Smiley stuff, Good rooms and beds, pillow is less comfort , some mosquito because the great green areas . good Places to set on the sea finally most beautiful location on Alexandria .....

Helpful?
Thank VagueChapter
Hoda-Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable Guest, Have a lovely day. Let me seize the opportunity to thank you for choosing Helnan Palestine Hotel for your accommodation in Alexandria. We really appreciate the time you spent to post your positive review. I'm glad that you spent a nice, peaceful, & memorable time. Assuring that our concern is your satisfaction. & hope to see you... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 2, 2015 via mobile

The hotel has the most beautiful location on the Mediterranean with the view of the Queen's Residence. However, it offers the slowest service and very unfriendly incompetent staff. Real shame. It used to be one of the highlights of Egypt in the past.

Helpful?
2 Thank Ahmed H
Hoda-Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Hello Mr. Ahmed I would like to thank you for the time you spent to describe your experience in Helnan Palestine Hotel. I believe that we awe you an apology for the bad experience you had during your visit Your comments already reported to the Management in order to start an investigation to avoid such a problem from happening again... More 

Doha
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 21, 2015

Helnan Palestine had a great history, I was very disappointed to see the current situation of the Hotel. The Good things : very quiet and romantic location, waves hitting the shore which you can hear from your room, surrounded by the lush greens of the famous Al Montaza royal park. you can take very amusing walks around the hotel and... More 

Helpful?
Thank TastefulTasteBu... m
Hoda-Mostafa, Manager at Helnan Palestine Hotel, responded to this review

Dear Valuable, Have a nice day. I would like to thank you for your time spent to express your opinion. I believe that we owe you an apology for the bad experience you had during your stay. Assuring that an investigation will take a place in order to avoid such an experience from happening again in the future. Your comment... More 

Questions? Get answers from hotel staff and past guests. Ask a question

649 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (241)
Viewed
Hotel & grounds (36)
Viewed
Room/suite (40)
Viewed
View from room (34)
Viewed
Pool/beach area (10)
Viewed
Dining (16)
Viewed
Bathroom (12)
Viewed
1:58
Videos (1)
Viewed
Other (92)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (371)
Viewed
Amenities (46)
Viewed
Beach (9)
Viewed
Penthouse (87)
Viewed
Pool (17)
Viewed
Presidential Suite (68)
Viewed
Restaurants and Bars (69)
Viewed
Standard King Room (18)
Viewed
Standard Twin Room (26)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (22)
Viewed
View from room (1)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (7)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Alexandria hotels
2.7 mi away
Hilton Alexandria Corniche
Hilton Alexandria Corniche
#2 of 38 in Alexandria
4.5 of 5 stars 657 reviews
0.6 mi away
Sheraton Montazah Hotel
Sheraton Montazah Hotel
#13 of 38 in Alexandria
3.5 of 5 stars 417 reviews
4.3 mi away
Four Seasons Hotel Alexandria
Show Prices
Show Prices
Show Prices
5.2 mi away
Romance Alexandria Corniche
Romance Alexandria Corniche
#4 of 38 in Alexandria
4.5 of 5 stars 492 reviews
9.5 mi away
Grand Royal Alex Hotel
Grand Royal Alex Hotel
#9 of 38 in Alexandria
4.0 of 5 stars 210 reviews
5.8 mi away
Tolip
Tolip
#16 of 38 in Alexandria
3.5 of 5 stars 140 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay