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Helnan Palestine Hotel

Montazah Garden Palace, Alexandria, Egypt
Hotel amenities
Helnan Palestine Hotel
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Ranked #8 of 39 Hotels in Alexandria
A recent review
5 of 5 stars reviewed yesterday
amr e
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213 reviews from our community

Traveler rating
    73
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    37
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Italian first
  • Japanese first
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English first
  • All months
    (213)
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    (56)
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    (56)
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    (59)
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    (42)
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1 review
5 of 5 stars Reviewed yesterday NEW

Thanks so much for the hotel staff they are all amazing and friendly I had some comments in my last visit but i got a special apologize message from Yasmin which was really very helpful . My wedding will be on oct. 5 2015 and without hesitation i booked for my wedding room with you and I'm sure that it... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is set in Montazah Palace Gardens so away from the mad rush of town. Room was clean but bathroom could do with a make over. Good Indian food although some items were not available. Helpful staff are always at available. As the hotel is at the end of town you will have to drive to San Stephano shopping... More 

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Cairo
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels I stayed in. Rooms are clean and wide, bathroom is clean, staff is very professional, fast and friendly, lovely view on the garden and beach, breakfast buffet was very delicious and nice wide variety. Great location.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our stay for 2 days for conference meeting . Really enjoyed the stay the hotel room was clean with nice balacony view The breakfast was nice and really enjoed watermelons in breakfast Wounderfull sitting area at beach side The hotel staff were helpful though the hotel was fully booked Looking forward for my next visit

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Cairo, Egypt
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

it was a very relaxing and wonderful weekend the location of the hotel, very unique & special to have the Montazah garden & Sea View room , the service and very friendly and helpful staff makes the whole stay a very enjoyable experience.

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Overall, myself and family enjoyed our stay at the hotel, Nice sea view excellent and friendly service, Tasty and delicious food, hotel surrounded by gardens, Nice walking areas, Close to every where in city,

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Vineyard Haven, Massachusetts, United States
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 31, 2015

A very nice hotel with wonderful gardens. I was able to take a safe walk with my children on Saturday when the Garden was very busy. The breakfast was very good with multiple stations of different types of food. The service throughout the hotel was excellent. Many Egyptians staying at the hotel.

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TC
Top Contributor
77 reviews 77 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 24, 2015

This hotel is worth the stay. Quality staff and amazing food. The people that here go out of there way to make sure you enjoy the time with them. The pool is nice and they have there own small private beech area. The gym is not so great, but rooms are nice and well worth it. The gardens in the... More 

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cc_toti, Manager at Helnan Palestine Hotel, responded to this review

Our Dear Guest , I would like to thank you very much for taking the time sharing your experience in Helnan Palestine Hotel. your feed back is very important to us, we wish to see you soon at your home away from home Ahmed Ali front office Manager More 

Giza, Egypt
1 review
5 of 5 stars Reviewed March 15, 2015

the hotel is excellent.. location, service, staff, food, everything was great.. may be it was a little noisy in the morning, but still excellent.... hotel beach was really cool... i really recommend it to anyone traveling to Alexandria... :)

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cc_toti, Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Sameh Thank you very much for taking the time sharing your opinion towards Helnan Palestine Hotel. on behalf of the Hotel Management and staff , we are waiting for your next visit , so we can enjoy serving you once more. Ahmed Ali Front Office Manager More 

Top Contributor
89 reviews 89 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 7, 2015

Have been staying here the past 5 days with work, the hotel overall is clean and pleasant with helpful staff. On my first night I ordered a fillet steak, it certainly was not a fillet steak it was one cut above a frying steak, overall the meal was ok but just not what I ordered. The bar area is quite... More 

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cc_toti, Manager at Helnan Palestine Hotel, responded to this review

Dear Mr. Stratton Thank you for taking the time sharing your experience at Helnan Palestine Hotel. we really appreciate letting us know where do we stand for our guests. your valid comments have been revised carefully by the management team, and I am sure that on your next stay , things will be better as you do expect from Helnan... More 

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