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All 37 Alexandria hotels

Helnan Palestine

5.0 of 5 Hotel   |   Montazah Garden Palace, Alexandria, Egypt
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Helnan Palestine
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74%
Ranked #7 of 37 hotels in Alexandria
A recent review
4 of 5 stars reviewed 1 week ago
Chris J Inverness, United Kingdom
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  • Reviews (158)
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158 people have reviewed this hotel

Traveler rating
    51
    60
    30
    10
    7
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40
51
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Inverness, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Had the pleasure of a week long stay at the Palestine in Alex. The room was clean, bed was comfy balcony gave a great view of the grounds. Food was ok if you ordered from the bar as you then had the choice from ordering from all of the hotels restaurants. Gym was available but the air con wasn't quite... More

Was this review helpful? Yes 1
Cairo, Egypt
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is inside the Montaza Gardens which is now a park. Locals bring their children to ride bicycles and stroll throughout the beautiful gardens. The hotel overlooks the beach, the gardens and the palace, and has its own pool and beach area. You are removed from the crowds and can enjoy peace and tranquility. This also means if you... More

Was this review helpful? Yes
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More

Cairo, Egypt
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2014

advise everybody who needs to relax and spend an interesting holiday with his family, to come and enjoy his stay within the hotel ,it's really a very nice place, all employees are caring, helpful, and well organized, the rooms are extremely perfect, food is delicious and the hotel has an extremely unique and wonderful view.

Was this review helpful? Yes 1
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More

1 review
1 of 5 stars Reviewed June 13, 2014

I have a reservation supposed to be on 9 june through an international travel companey and I payed the money and have a printed resevation on 15 may.. 2 days later I call the hotel to get sure that everything is ok and my reservation is confirmed I got positive response. .. on arrival to hotel on 9 june to... More

Was this review helpful? Yes 1
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Have a nice day from Helnan Palestine Hotel, Thank you for taking the time to convey your comments regarding your recent experience with Helnan Palestine Hotel ,Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. and... More

Jeddah, Saudi Arabia
Top Contributor
54 reviews 54 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 11, 2014

I have booked a triple room as shown by Hotel on website ... hotel reception informed me that they do not have that type of room at all, the options were to have a very poor extra bed or to take two twin rooms. I have paid for an additional room just not to spoil my stay. But totally not... More

Was this review helpful? Yes 1
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Have a nice day from Helnan Palestine Hotel, Thank you for taking the time to convey your comments regarding your recent experience with Helnan Palstine Hotel ,Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your... More

london
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 3, 2014

hotel is not a 5 star, but very good, in very nice private area next to palace, see view rooms, swimming pool small but ok, you can swimm in the sea, but some seasons there many jellyfish and they are very big :((( have nice bar where you can get alkohol drinks-which is rare in Egypt :)

Was this review helpful? Yes 1
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More

Cairo, Egypt
Top Contributor
74 reviews 74 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed June 2, 2014

Yes , as i am a regular visitor to Alexandria and after i was a guest in nearly all the famous hotels in Alexandria , i can say firmly that Helnan Palestine is the best. It is located in Motazah garden which was a private properity of the last Egyptian king...all rooms with sea or bay view. The twin double... More

Was this review helpful? Yes
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More

Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2014

good location rooms clean, free wifi although it's slow, on arrival had a problem with TV remote and an issue in a bathroom, last night there was a wedding just under my window till 1AM couldn't sleep

Was this review helpful? Yes
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Have a nice day from Helnan Palestine Hotel, Thank you for taking the time to convey your comments regarding your recent experience with Helnan Palstine Hotel ,Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your... More

Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 20, 2014

Hotel is located inside El Montazah one of the most beautiful parks in Egypt with such a sensual historic atmosphere all around. Having a calm and eye catching sea view; all that have given Palestine hotel the necessary assets to maintain a decent level amongst Alexandria's top hotels. Hotel is clean, neat, stylish and relaxing. Rooms are well furnished, comfortable,... More

Was this review helpful? Yes 1
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Have a nice day from Helnan Palestine Hotel, Thank you for taking the time to convey your comments regarding your recent experience with Helnan Palstine Hotel ,Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your... More

Cairo, Egypt
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 1, 2014

Helnan palestine is located in one of the best and biggest gardens of Egypt,it`s called Montazah garden in Alexandria,on the sea side. I went there many times with my groups,every time i leave with the desire to come back again and again!the smile of staff welcomes you at first moment. hospitality surrounds you where ever you go, and a perfect... More

Was this review helpful? Yes
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More

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Additional Information about Helnan Palestine

Address: Montazah Garden Palace, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Helnan Palestine 5*
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Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria

139 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 On the Beach Hotel in Alexandria #3 Spa Hotel in Alexandria #6 Business Hotel in Alexandria #7 Luxury Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Multistory Hotel situated on beach & surrounded by gardens of the Montazah Royal Palace. ... more   less 
Number of rooms
218

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