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All 39 Alexandria hotels

Helnan Palestine

5.0 of 5 Hotel   |   Montazah Garden Palace, Alexandria, Egypt
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Helnan Palestine
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Ranked #9 of 39 Hotels in Alexandria
A recent review
5 of 5 stars reviewed 1 week ago
Melsadek
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194 reviews from our community

Traveler rating
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    35
    13
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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All months
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in Helnan for 3 days during my visit to Alexandria, and I really enjoyed staying there. The staff was very helpful, the room was clean, the services were amazing and the prices for services were very good. The only negative feedback I have is regarding their internet connection, while Wifi signal is available on all the floors and... More 

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Egypt
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

It's my first visit to this hotel and I think won't be the last, the hotel has a great wide view on the Mediterranean, which will push you to wake up by daybreak. also the staff is so friendly, helpful and respectful. I think the breakfast can be more better to make everything excellent.

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YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

Cairo, Egypt
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i visited this great hotel last x-mas vacation for 2 nights ,the hotel is perfectly located in the middle of the montaza gardens and place inside the sea ,the check in process took around 15 min .the room was ready and well organised,starting from the gate security ,the bell man ,the valet and the receptionist all having a smile and... More 

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YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a traditional hotel - it has been there for a long time and it has history. It is located inside the gardens of the King's Palace and at the tip of the sea. All the rooms have a great view of the sea and the splendid garden, and some have a view of the palace as well. It... More 

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YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

Cairo
Top Contributor
55 reviews 55 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a wonderfully located property, perfectly quiet in winter off seasons (a time when there are good offers to be had). The hotel is well-maintained and carries the charms of a sixties hotels: Egyptian Alabaster walls in the reception that are backlit to a beautiful effect, the marble everywhere, etc.. The rooms are renovated but sometimes bear traces of... More 

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YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

Salmiyah, Kuwait
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

This hotel is excellent Service is great and fast , staff are friendly and helpful , Food quality and varietyy is good , Clean and tidy location is excellent , just by the sea side inside the montazah

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YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

Beirut, Lebanon
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 15, 2014

I've visited this hotel many times over the years. The view is absolutely magical, but the rooms are tired and need to be renovated. The bathroom is old and there was no hot water. The staff is polite. Unfortunately the hotel seems dated and feels like a 3 star not 5.

Was this review helpful? Yes
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

Cairo, Egypt
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2014

+ve ... Room Space - Room Furniture - Room View - Housekeeping - Nearby Gardens - Sleep Quality. -ve ... No A/C control as it is Central - No Sand Beach (THE SEA IS ACCESSABLE THROUGH STAIRS!) - Only 1 swimming pool - average lunch meal per person is app. 200 EGP (= 30 $), I consider it expensive for... More 

Was this review helpful? Yes
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 5, 2014

I'm writing a review based on the great feedback that I had from my Mom & Dad. They spent 4 nights over there and they experienced a great stay from each and every aspect -The rooms were clean with an amazing view. -The food is great , they tried different types of cuisines and they all tasted very good especially... More 

Was this review helpful? Yes
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

The hotel was excellent with an amazing sea view on both the sea and a pool, I'll not forget my beautiful room 406. The service was great and people are friendly.Generally,there was nothing bothering.I loved the luxury and especially the gym with brilliant sea view. Definitely I'd recommend..

Was this review helpful? Yes 1
YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More 

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Additional Information about Helnan Palestine

Address: Montazah Garden Palace, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Helnan Palestine 5*
Number of rooms: 218
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Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria
Hotel Style:
#3 On the Beach Hotel in Alexandria
#3 Spa Hotel in Alexandria
#7 Business Hotel in Alexandria
#8 Luxury Hotel in Alexandria

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