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Helnan Palestine

Montazah Garden Palace, Alexandria, Egypt
Hotel amenities
Helnan Palestine
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Ranked #9 of 39 Hotels in Alexandria
A recent review
4 of 5 stars reviewed 4 days ago
tcresidentTc TC
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203 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • Chinese (Simplified) first
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TC
Top Contributor
60 reviews 60 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is worth the stay. Quality staff and amazing food. The people that here go out of there way to make sure you enjoy the time with them. The pool is nice and they have there own small private beech area. The gym is not so great, but rooms are nice and well worth it. The gardens in the... More 

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Giza, Egypt
1 review
5 of 5 stars Reviewed 1 week ago

the hotel is excellent.. location, service, staff, food, everything was great.. may be it was a little noisy in the morning, but still excellent.... hotel beach was really cool... i really recommend it to anyone traveling to Alexandria... :)

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Top Contributor
82 reviews 82 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have been staying here the past 5 days with work, the hotel overall is clean and pleasant with helpful staff. On my first night I ordered a fillet steak, it certainly was not a fillet steak it was one cut above a frying steak, overall the meal was ok but just not what I ordered. The bar area is quite... More 

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1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Im already now there in room 334 since yesterday the 5th of march 2015 for 3 days. I wanna tell you that the buffet is very very poor specially for dinner (its ok for the breakfast only) although the rooms & the seaview are very nice but the food is very bad.thanks

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Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very decent room, sea view, quiet hotel in winter and spring, this is my second time stay in this hotel, I stayed for three nights, nice room size, amazing view, very kind and nice staff. there was a very small problem with ants but they moved us to a better room. Thanks for Amir in the front disk very professional.... More 

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cc_toti, Front Office Manager at Helnan Palestine, responded to this review

Dear Mr. MnKhaled Thank you for taking the time to convey your comments regarding your recent experience with Helnan Palestine Hotel. Your willingness to share your thoughts with us is genuinely appreciated. Ahmed Ali front Office Manager More 

Minneapolis, Minnesota
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My second stay here, and it was as wonderful as I remembered from 2005! Staff is amazing therefore as well as service. Special thanks to Amir for making check in a smooth and easy process. Also for answering our many questions. The room was clean, spacious and offered an amazing view. I am thankful this gem is available and at... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I've stayed 2 days in a sea view room u will find a marvellous view from your room, the place of the hotel is inside montazah, a place full of beautiful gardens , the food is good (not perfect) , the staff was great , a lot of places you will find to have a good time with your family... More 

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NY
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I went with my family there on 20th of February 2015.the hotel position is great overlooking the magnificant sea.the hotel and room is extremely clean.staff are helpful and polite.i didn't try the food.but overall the experience was great.sure I will come back.

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Padua, Italy
Top Contributor
1,003 reviews 1,003 reviews
100 hotel reviews
587 helpful votes 587 helpful votes
4 of 5 stars Reviewed February 4, 2015

I have not stayed here but had a dinner here and enjoyed the bar area. Its a fairly madern hotel with beachside facilities so attracts that crowd who seeek that sort of thing . The restaurant is good without being too pretentious and the bar is cosy , one might say it could do with updating , but i kind... More 

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Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 19, 2015

I stayed in Helnan for 3 days during my visit to Alexandria, and I really enjoyed staying there. The staff was very helpful, the room was clean, the services were amazing and the prices for services were very good. The only negative feedback I have is regarding their internet connection, while Wifi signal is available on all the floors and... More 

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