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All 37 Alexandria hotels

Helnan Palestine

5.0 of 5 Hotel   |   Montazah Garden Palace, Alexandria, Egypt
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Helnan Palestine
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Ranked #11 of 37 Hotels in Alexandria
A recent review
3 of 5 stars reviewed 4 days ago
Mohammad T Cairo, Egypt
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172 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Cairo, Egypt
1 review
3 of 5 stars Reviewed 4 days ago NEW

I`ve been to Helnan P at the begining of Sep and i spent 3 nights in it, i disliked many thing and i did liked many other things. However i writing my review here just to let everybody will stay in this hotel that Doaa and Amir ( morning and after noon receptionists ) are amazing performers, smiley, professional and... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The outside cafe in the Helnan Hotel is a great place to have coffee or a small meal. The view is great. However this time I felt annoyed by the loud music. I missed the tranquility I used to get there. The service is reasonable and the quality of food is acceptable. Just that loud music.

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Manchester, UK
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We have been for few days on August. Overall the hotel is overpriced and can not be ranked even among 2 star hotels. We paid a fortune to include breakfast and buffet dinner. The dinner is very limited with 5-6 dishes only although it is open buffet no options for vegeterians or vegans. The most terrible part is that dinner... More

Was this review helpful? Yes 1
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Before I'm writing something about the hotel I have to write something about the staff because they are the only thing which deserves five stars in this hotel! Always friendly, helpful and attentive - bravo! The location is quiet nice. Middle in Montaza it is away from the very noisy corniche road where all other four and five stars hotels... More

Was this review helpful? Yes 2
Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Amazing hotel in historic royal gardens of Montazah. All hotel rooms are overseeing the majestic warm Mediterranean water. Staff are welcoming. Private beach gives privileged access. Staff needs more customer service focused training.

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4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel. The location of the hotel is out of competition. Such great location inside Al Montazah royal garden is making the hotel one of the sightseeing of Alexandria. It is a life time experience to stay in a room has such view of the royal palace with its royal garden and fantastic open sea view. I stayed during Ramadan... More

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Kuwait City, Kuwait
12 reviews 12 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

stayed for long week end to attend wedding, one of the best hotels in Alexandria and one of the few with direct access to beach, located in the middle of the royal muntazah park between the three famous palaces ,Muntazah,Haramlek and salamlek palaces built by ex Egyptian president 1964 specially for the arab submit on that year location is amazing... More

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Dubai, United Arab Emirates
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 12, 2014

This has got to be the worst hotel I've ever stayed in. I've stayed in a much better hotels in a much better cities with half the price. So expensive and I really have no idea what for! They only have 10 sunbeds with 5 umberallas at the beach to serve a hotel of 200 rooms! Beach is unclean and... More

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Detroit, Michigan
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 4, 2014

Staying at this hotel was misery. First, a summary: This is a beautiful hotel with a unique location alongside historic gardens and castle - what should be a great oasis of relaxation. However, we spent two full days dealing with miscommunications regarding the rooms; waiting and moving from room to room; overseeing maintenance (electrician, clogged sink, toilet that doesn’t flush,... More

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Alexandria Governorate, Egypt
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed July 30, 2014

one of the best hotels in Egypt all the rooms are sea view and the lobby is very creative and very modern the rooms is very stylish ultra modern the hotel have a very big garden and pool and private beach the staff is very kind i loved it

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YassmineRefaat, Online revenue Supervisor at Helnan Palestine, responded to this review

Thank you very much for choosing to stay at Helnan Palestine Hotel and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Thanks a million for taking the time to advise us. We place great... More

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Additional Information about Helnan Palestine

Address: Montazah Garden Palace, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Helnan Palestine 5*
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Also Known As:
Helnan Palestine Alexandria
Helnan Palestine Hotel Alexandria

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Hotel & grounds (18)
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