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All 37 Alexandria hotels

Hilton Alexandria Green Plaza

5.0 of 5 Hotel   |   14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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Hilton Alexandria Green Plaza
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Ranked #5 of 37 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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309 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

The Hotel is really Amazing and the people who work there are very friendly , i have enjoyed a lot in this Hotel which is very clean , We stayed here for the last night of our holiday. We had booked an executive club room and were fortunate to be given an upgrade to a suite which was wonderful

Review collected in partnership with Hilton Hotels & Resorts

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Cairo
Top Contributor
82 reviews 82 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 1 night during a business trip. The hotel is very nice. Comfortable quite rooms, good breakfast and excellent service. But there are 2 main drawbacks, the reason I give it a 3 out of 5 is: 1. Location is far from downtown, Cornish or anything famous. It is in a residential neighborhood called 'Smouha'..... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Cairo, Egypt
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is my home in Alexandria. .. friendly staff with very special treatment for each and every guest ....special thanks to the management . they are very professional.. I like the pool area very much as well as the gym. I will be back soon

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Sedky Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Alexandria Green Plaza to your liking. We look forward to welcoming you back to our hotel in the not too distant future Regards Nevine More

Cairo, Egypt
1 review
5 of 5 stars Reviewed 2 weeks ago

That's how I simply think when I describe my stay at Hilton Green Plaza, the team members' behaviour and attitude was very light, I didn't feel any unnatural attention, nor did I feel ignored. the hotel room was pleasant, especially for getting a room upgrade because of my Hhonors membership for my short business stay.

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Amr Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

cairo, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I recommend the hotel for its a unique hotel with extraordinary rooms. The team members are wow by all means and they are a perfect example of hospitality. The hotel is located in a unique area and you can find everything you need. Its a perfect place for relaxation and to enjoy your vacation.

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Iman Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Alexandria Green Plaza to your liking. We look forward to welcoming you back to our hotel in the not too distant future Regards Nevine More

Sabang
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

i stay only one day in that Hotel. First is it fare away from the sea. The location of the Hotel is middle in the town. Food is average. Enjoyed to stay at the pool. To many kids crying around the pool, so no peace there. The Pool bar is ridicules. Not even a beer is available. Excuse from the... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Mike We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding... More

Amman, Jordan
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It is in a good plaza with many things around you, so you don't have to leave the plaza out to the city. Yet, it is a one level hotel so you have to walk a lot to reach your room in the maze design they have. I stayed there for more than 10 business trips over two years as... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us... More

Doha, Qatar
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I had to go to Alex for a couple days business and I was recommended the Hilton Green Plaza to stay in. The Hotel and staff were great. There other amenities near by such as cafes, shopping centre and cinema too which are not as expensive as by the Corniche

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Alexandria Green Plaza to your liking. We look forward to welcoming you back to our hotel in the not too distant future Regards Nevine More

Alexandria, Egypt
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 12, 2014

It's a very comfortable hotel, just over a big open shopping mall with Carrefour Express few steps away. It's optimum for a city trip while you still enjoy the nice pool area. It's also very suitable for business purposes.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Cairo, Egypt
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

Hotel Green Plaza is a really nice hotel. most important feature is the area which it is located, that you will never get bored. restaurants, Cinemas, shopping areas, entertaining areas, kids areas is within your foot steps.

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Amr Thank you for taking the time to share your experience about your recent stay at our hotel. As a Blue HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's... More

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Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
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Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton

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