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All 37 Alexandria hotels

Hilton Alexandria Green Plaza

5.0 of 5 Hotel   |   14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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Ranked #5 of 37 hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Moe1511 Doha, Qatar
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304 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Sabang
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

i stay only one day in that Hotel. First is it fare away from the sea. The location of the Hotel is middle in the town. Food is average. Enjoyed to stay at the pool. To many kids crying around the pool, so no peace there. The Pool bar is ridicules. Not even a beer is available. Excuse from the... More

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Mike We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding... More

Amman, Jordan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

It is in a good plaza with many things around you, so you don't have to leave the plaza out to the city. Yet, it is a one level hotel so you have to walk a lot to reach your room in the maze design they have. I stayed there for more than 10 business trips over two years as... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us... More

Doha, Qatar
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had to go to Alex for a couple days business and I was recommended the Hilton Green Plaza to stay in. The Hotel and staff were great. There other amenities near by such as cafes, shopping centre and cinema too which are not as expensive as by the Corniche

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Alexandria Green Plaza to your liking. We look forward to welcoming you back to our hotel in the not too distant future Regards Nevine More

Alexandria, Egypt
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

It's a very comfortable hotel, just over a big open shopping mall with Carrefour Express few steps away. It's optimum for a city trip while you still enjoy the nice pool area. It's also very suitable for business purposes.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Cairo, Egypt
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel Green Plaza is a really nice hotel. most important feature is the area which it is located, that you will never get bored. restaurants, Cinemas, shopping areas, entertaining areas, kids areas is within your foot steps.

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Amr Thank you for taking the time to share your experience about your recent stay at our hotel. As a Blue HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's... More

Cairo, Egypt
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is nice, clean, staff are good, there is a nice open air mall with variety of food and coffee shop selections. Yet, location is not near to the sea, 10 minutes far from train station by car. Rate was high due to peak of summer and feast.

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Ahmed Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Bristol, England, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on a business trip a few weeks ago and did not feel the hotel was typical of the Hilton brand. Hotel was clean as would be expected but it took over 30 minutes to check in (this was at 5am in the morning). The hotel does not offer free WiFi which for a hotel of this standard I... More

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest, We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The best thing about the hotel are the staff they r v nice and very accomodating, very big and nice swimming pool and good service best part was Sehour in Ramadan it was amazing excellent quality food worst part was a v big hotel which was vhard for my partnets to walk to their room, but for young people was... More

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Doaa Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Alexandria Green Plaza to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Regards Nevine More

UAE
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful Facility - spacious room - Freindly staff , I have a problem in my AC during night , the hotel well managed my case , and compansate me with late check-out ( 19:00 ). The only negative thing was swimmoing pool closing at 18:00 which is really early , maybe because of ramadan timing.The hotel located in a shopping... More

Was this review helpful? Yes 2
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Alexandria Green Plaza to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Regards Nevine More

Senior Contributor
40 reviews 40 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there for few days during a business trip. The hotel is located in the middle of a shopping centre, it's on the top of it! There is a good swimming pool open 24h with a gim. There are 3 restaurant inside, one egyptian, an Italian and a Asian one. but outside there are a lot of other places,... More

Was this review helpful? Yes 2
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Alexandria Green Plaza to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Regards Nevine More

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Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
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Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Hotel Style
#1 Best Value Hotel in Alexandria #4 Business Hotel in Alexandria #5 Luxury Hotel in Alexandria #5 Family Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 
Number of rooms
314

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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