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Hilton Alexandria Green Plaza

5.0 of 5 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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Certificate of Excellence 2014
Hilton Alexandria Green Plaza
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Hilton Alexandria Green Plaza
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394 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nuenen, The Netherlands
Top Contributor
87 reviews 87 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Last week I stayed in the Hilton Green Plaza in Alexandria. The hotel is located in Smouha and Green Plaza is a shopping centre with all sorts of shops, restaurants, coffers, a cinema. It is not really close to the centre of the city nor the sea, depending of the traffic. I was there for business. The business facilities are... More 

Was this review helpful? Yes 1
Cairo, Al Qahirah, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Respect, Privacy, cooperation, warm reception and attention. This is what I found. Which makes me look forward to coming again. Thank you very much for all of hotel staff making my stay comfortable and happy.

Was this review helpful? Yes 1
Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The facility is excellent managed by proffesional & friendly staff who really care about the guest comfort, I stay in this facility 3nights weekly for business purposes & I'm always happy with the stays.

Was this review helpful? Yes 1
Alexandria, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Rooms are very comfortable & well equipped. Staff are very friendly & helpful. Location provides an easy access to the city center as well as the main high ways and the airport. A huge open shopping mall just underneath, with Carrefoure Express.

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you for choosing Hilton Alexandria Green Plaza for your recent stay, and for visiting this site, as your feedback is a very essential and helpful tool to measure the level of service we extend to our guests. I am glad to know that all in all you find our hotel as a quit comfortable place to stay.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very friendly staff, very helpful. clean cosy rooms. The hotel has a great location surrounded by local restaurants, cinema , coffee shops . premium service 10/10 , would definitely recommend it to anyone

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Abdel Malek Thank you for your feedback about your recent stay with us. It is fantastic to see that you had a wonderful time with us. Your recognition for our efforts, of course, will encourage us to maintain our level of service and to strive for excellence to make your stay with us more comfortable & enjoyable. I... More 

Alexandria, Egypt
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Green Plaza is a nice area in the midst of the bustling city. With plenty of room to walk and shop, this outdoor mall/plaza serves as an oasis of relative calm in which one can eat, see a movie, shop or swim at the Hilton pool. If you are looking for a clean hotel in a good location (And... More 

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest. Thank you for choosing Hilton Alexandria Green Plaza for your recent stay, and for visiting this site, as your feedback is a very essential and helpful tool to measure the level of service we extend to our guests. I am glad to know that our hotel is your favorite I have noted your comments regarding your stay in... More 

Kuwait City, Kuwait
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is second time I stay in green plaza Hilton, I'm sure the location is the best thing you thing about relaxing and shopping in same time. About the hotel value , in my openion the most resnabble price in alexendria

Was this review helpful? Yes 2
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself; I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay with us as enjoyable as ever. It is a pleasure to see that you were happy with the location... More 

Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Hilton Green Plaza during the first couple of days in our honeymoon. Hilton Green Plaza is a nice and cozy hotel, but I'm not sure whether if it really is a good reflection of the Hilton brand name. Location wise, this hotel is found in Alexandria's famous Green Plaza which is an open air... More 

Was this review helpful? Yes 3
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Greetings from Hilton Alexandria Green Plaza, first of all let me take the chance to congratulate on this special occasion. I am so sorry you found your Suite unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room clean; I have... More 

Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Hotel is Clean and I enjoyed my stay there, the breakfast was good and the restaurant stuff are very nice. Room is nice and clean but no view just looking on the hotel parking. Room service are nice too. I truly enjoyed my stay. What I don't like: 1. I didn't get my main course at the event. 2.... More 

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear valuable guest, Thank you for choosing to stay at Hilton Alexandria Green Plaza during new years. Your thanks note and recommendation comments have been noted and communicated to Hilton Alexandria Green Plaza team who is always keen and willing to achieve our Hilton company promise ' to ensure every guest feels valued, respected and cared for'. We are looking... More 

Alexandria, Egypt
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is one of the best hotels I've ever stayed in. the service is very good. It's a very professional hotel, and with a magnificent location inside a mall which is very good to reach all the services I need

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Sawsan Dear Valuable Client, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself; I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay with us as enjoyable as ever. It is a pleasure to see that in general... More 

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Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Agoda, Expedia, Booking.com, Despegar.com, Hotels.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hilton Alexandria Green Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton
Hotel Style:
#4 Luxury Hotel in Alexandria
#4 Family Hotel in Alexandria
#4 Business Hotel in Alexandria

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