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Hilton Alexandria Green Plaza

5.0 of 5 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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Certificate of Excellence 2014
Hilton Alexandria Green Plaza
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Hilton Alexandria Green Plaza
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405 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, Egypt
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars NEW

So I went to Hilton today to book the wedding hall for my wedding, i was met with the rudest character ever I felt as if I was literally a worker to him or an underling and not at all a client that is actually interested in having a wedding there, the way he spoke to me and the way... More 

Was this review helpful? Yes 1
Cairo, Egypt
Top Contributor
155 reviews 155 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was ok, but not up the Hilton standard. The hotel is located inside a mall. It has an awkward layout and public places are far less attractive than other Hilton hotels. Rooms are spacious, and the breakfast buffet is really good. I had two double non-smoking rooms booked for my family for two nights. We arrived at 1:30... More 

Was this review helpful? Yes 1
Howden, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed at the Hilton Alexandria a couple of times now through business and can't fault the place. Excellent facilities, and plenty of local restaurants all of which are good but I would highly recommend Gingers restaurant in the hotel excellent food and value for money 5*.

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Valuable Guest, I am very pleased that you have chosen our hotel for your stay and that you like our hotel and its location which is a unique place for both of the business travellers or city break seekers as said. I have noted your comments regarding your stay in general, and I was very happy to learn that... More 

Hurghada, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Llife pass like a mirage, but there are times cannot be forgotten , it was cold temperature of the weather on those days which I spent in this beautiful edifice Hilton Green Plaza were it was the lowest over the year and it was raining throughout day & night, but the warmth of the hospitality and reception of all of... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Amr, Just wanted to thank you for your recent stay here at Hilton Alexandria Green Plaza. So glad you felt our welcoming spirit and environment. I am pleased to notice your positive review regarding our unique services, location and facilities. Also, I would like to let you know that we were touched when we read such kind of... More 

Raeford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel with a great staff. I very good experience all around during my almost 5 week stay. The rooms are clean. Service is very good. Good selection of food at the hotel restaurants. The Green plaza also offers guests with various opportunities to shop and eat outside of the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear valuable guest, Thank you for choosing to stay at our Hilton Alexandria Green Plaza Your thanks note and recommendation comments have been noted and communicated to HiltonAlexandria Green Plaza team who is always keen and willing to achieve our Hilton company promise ' to ensure every guest feels valued, respected and cared for'. We are looking forward to welcoming... More 

Istanbul, Turkey
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is very convenient for the shopping mall and is fairly unconventional as the rooms are all on one floor......over the shopping mall. If you don't want a tedious walk to your room, ask for one near the reception. Other than that, the place is clean and comfortable with an above average breakfast but the staff are a little... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Susan Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More 

Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The service was excellent and the staff is very helpful and special thanks for the guest relation for supporting me also the place was very interesting for my family as they was very happy in the shopping in green plaza mall and enjoyed by the kids areas in the malls also the existence of Carrefour supermarket give us a great... More 

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Sir, Thank you for filling out a review on Trip Advisor and for recommending our hotel. It is encouraging to know that your stay with us was an enjoyable one, and we appreciate your decision not to be the last! I am happy you liked the hospitality of our Guest Relations, Will take your comments of room Maintenance into... More 

Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really found the service at Hilton green plaza very special. I faced one issue during my stay at the new wing (Hilton deluxe) but the room service gays approved that they are very professional & they deal with me in very good manor. They make me very happy & I choose to come back again with my family also... More 

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Mohamed, Thank you for filling out a review on Trip Advisor and for recommending our hotel. It is encouraging to know that your stay with us was an enjoyable one, and we appreciate your decision not to be the last! I am happy you liked the hospitality of our Front desk Team , the quality of food and... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Two nights in Hilton green plaza was great with the family three kids and friends have the same number of kids we enjoy the stay , rooms are wide and clean we had two connected double rooms , there is a big mall down the hotel nice shops , cinema,food cortt and kids area playing ground. the hotel overall is... More 

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mrs. Rasha I would like to thank you very much for your feedback about your recent stay at Hilton Alexandria Green Plaza am so happy to know that we were able to fill your holiday with the light and warmth of hospitality. I shared your recognition notes with the entire team members who they are so delighted to know... More 

Nuenen, The Netherlands
Top Contributor
102 reviews 102 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 23, 2015

Last week I stayed in the Hilton Green Plaza in Alexandria. The hotel is located in Smouha and Green Plaza is a shopping centre with all sorts of shops, restaurants, coffers, a cinema. It is not really close to the centre of the city nor the sea, depending of the traffic. I was there for business. The business facilities are... More 

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Sir, Thank you for choosing Hilton Alexandria Green Plaza for your recent stay, and for visiting this site, as your feedback is a very essential and helpful tool to measure the level of service we extend to our guests. I am glad to know that all in all you find our hotel as a quit comfortable place to stay.... More 

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Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Agoda, Despegar.com, Hotels.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hilton Alexandria Green Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton
Hotel Style:
#4 Luxury Hotel in Alexandria
#4 Family Hotel in Alexandria
#4 Business Hotel in Alexandria

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