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All 37 Alexandria hotels

Hilton Alexandria Green Plaza

5.0 of 5 Hotel   |   14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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76%
Ranked #5 of 37 hotels in Alexandria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
alexariete
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297 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed there for few days during a business trip. The hotel is located in the middle of a shopping centre, it's on the top of it! There is a good swimming pool open 24h with a gim. There are 3 restaurant inside, one egyptian, an Italian and a Asian one. but outside there are a lot of other places,... More

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Salmiya, Kuwait
1 review
4 of 5 stars Reviewed 6 days ago NEW

great but not the best as i thought. the only problem i had is the speed of internet and other issues regarding connections within the Hotel. its poor speed,,, and is not available all the place. most of time i cant connect at the lobby or the restaurant even in the meeting room i had the same issues!!!

Review collected in partnership with Hilton Hotels & Resorts

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Cairo, Egypt
1 review
4 of 5 stars Reviewed 3 weeks ago

Hilton Green Plaza offers the best value for money in Alexandria. Hotel staff are very friendly and helpful with a good level of personal attention presentation. The rooms are comfortable and efficient. The food is another win factor, either in the restaurant or in the rooms. Staff response to issues / complaints is very good. I know this because I... More

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Abdullah, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Alexandria, Egypt
1 review
5 of 5 stars Reviewed 3 weeks ago

Very good location, Nice Hotel, the facilities arround the hotel including shopping and entertainment was perfect Also the room services. I recommend hilton Green Plaza. The hotel is inside green plaza which have many shops and cafes to enjoy.

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Soliman, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Nice Hotel, bad location. Perfect as a business trip hotel, nothing more. Overall it was a nice experience, staff were friendly and helpful however I have some reservations: 1) Hair Dryer was not working 2) Cutlery/Glasses in the mini kitchenette area were not replaced or washed after day one. I always came back to them exactly where I left them... More

Was this review helpful? Yes 1
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Shereen, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I would like to apologize for the inconvenience caused during your stay with us. Please rest assured that each point has been investigated so that these... More

Lebanon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The location of the Hotel is reachable to all Alex area with minimum time and low taxi charges, the facilities arround the hotel including shopping and entrtainement was perfect Also the room services .

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Adib, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have spent 2 nights at the hotel in winter. Can say it is clean , quiet and safe. It is located in the heart of Green Plaza Mall, where you can enjoy shopping for the brands . You have the lobby with Pharaonic temples style in 2nd floor , will like it ...

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Tamer, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Cairo, Egypt
2 reviews
4 of 5 stars Reviewed 5 weeks ago

I am a regular guest to the hotel. It is a comfortable hotel, good value for money, hotel is located around a lot of entertainment facilities at night (cinema, food courts, shops ..etc). Staff is also very helpful and lets you feel comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Maged, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Cairo, Egypt
1 review
4 of 5 stars Reviewed June 17, 2014

I have been to this property several times before, and I can say that it is a good hotel for a business trip to Alexandria . I don't think it is good if you are in a vacation and want to enjoy Alexandria beaches as it is far from the beach. The hotel is inside green plaza which have many... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Khaled, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with... More

Al Khobar, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 2, 2014

I stayed in Hilton Green plaza from 25th-28th May 2014. I expected more from a 5 star hotel chain. My Room was overlooking the cinema building (not a good location). Room Cleanliness is average. Pillows and duvet are of poor quality. They charge a ridiculous amount for Wi Fi which is supposed to be complimentary. The house keeping made great... More

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Sarah Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Regards... More

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Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
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Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Alexandria #4 Business Hotel in Alexandria #5 Luxury Hotel in Alexandria #5 Family Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 
Number of rooms
314

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