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Hilton Alexandria Green Plaza

Certificate of Excellence
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14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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Hilton Alexandria Green Plaza
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461 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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  • Spanish first
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    (461)
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    (114)
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London, United Kingdom
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed several times at the Hilton Alexandria Green Plaza; each time 4-6 nights. The hotel is centrally located with a lot of shops and restaurants around. The negative side is that the area can be very noisy and you need to ask for a quiet room... Overall nothing really negative to underline, but also nothing very positive. I somehow... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

hotel is a great place to make your business day easy and fast , every things you need is very close to you , staff is very helpfull. room is very clean. its the right place to stay in alexandria for you and your family.

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Alaa, Thank you so much for sharing your experience and we hope to create more unforgettable moments upon your return. Yours sincerely, Nevine Haggar More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to thank the hotel for the great service i received during my stay. I would like to specially thank mr. Amr in the reception for the great hospitality he offered me. The band during sahour was amazing and the service of ur food and beverage team is amazing. Looking forward to go there again

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Valuable Guest, Thank you for choosing Hilton Alexandria Green Plaza for your recent stay and for taking the time to apply your genuine opinion at our page at the tripadvisor site. Your thanks note and comments have been noted and communicated to Hilton Alexandria Green Plaza team who is always keen and willing to achieve our Hilton company promise... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

It was a nice experience as usual. it is not my first stay at Hilton Green Plaza of Alexandria .. I like its helpful staff and the cleanliness of its large rooms . The air conditioning system and the executive lounge were very good. The rooms are very quiet despite the wonderful Green Plaza shopping center that includes many famous... More 

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Khaled Thank you for choosing Hilton Alexandria Green Plaza for your recent stay and for taking the time to apply your genuine opinion at our page at the tripadvisor site. Your thanks note and comments have been noted and communicated to Hilton Alexandria Green Plaza team who is always keen and willing to achieve our Hilton company promise... More 

Cairo, Egypt
1 review
4 of 5 stars Reviewed 2 weeks ago

My experience in using Hilton hotel in Alex was very positive specially it was exceeded my expectations , I already used the same hotel before , but there are a lot of changes in that visit I enjoyed by considering the lacxirouis points which will add specially in Sauna AND STEAM FACILITIES IN THE HEALTH CLUB definitely will be positive

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Mohamed, Thank you for choosing Hilton Alexandria Green Plaza for your recent stay and for taking the time to apply your genuine opinion at our page at the tripadvisor site. Your thanks note and comments have been noted and communicated to Hilton Alexandria Green Plaza team who is always keen and willing to achieve our Hilton company promise... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Very Good Hotel and the staff and the food was very perfect , next time of course i will choose that hotel . the pool was very clean and the room has huge room and the staff was amazing and the Activities is very god as well.

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Our Dear valuable guest, Greetings from Hilton Alexandria Green Plaza. We are happy to see the nice comments you posted on TripAdvisor and we are glad that you and your family enjoyed and liked our hotel services. I would like to thank you also for your feedback, and I do hope to welcome you back to Hilton Alexandria Green Plaza... More 

Alexandria, Egypt
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is very good located in heart of the city. Food is great but relatively expensive. Pool is nice and clean. Room are quiet and clean. Friendly staff, speaking different languages. The problem is there is no beach for the hotel

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Maged Greetings from Hilton Alexandria Green Plaza. We are happy to see the nice comments you posted on TripAdvisor and we are glad that you and your family enjoyed and liked our hotel services. I would like to thank you also for your feedback, and I do hope to welcome you back to Hilton Alexandria Green Plaza in... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

One of the best places u can stay in during ramadan...very clean big rooms, staff are friendly, & very well trained... u will fund the sohoor there is unique over the pool with live entertainment; very good variety of food with high quality, & the iftar is good too. Very suitable place for a family vacation that will u make... More 

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Hala, Greetings from Hilton Alexandria Green Plaza. We are happy to see the nice comments you posted on TripAdvisor and we are glad that you and your family enjoyed and liked our hotel services. I would like to thank you also for your feedback, and I do hope to welcome you back to Hilton Alexandria Green Plaza in the... More 

Wembley, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was in town, trying to get away from Cairo for a few days, and decided to treat myself to a nice hotel. The hotel lived up to it, but it was a long way from anything to see in Alexandria... one of the risks of booking ahead of time online I suppose. The Hotel was nice, and the staff... More 

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Our Dear valuable guest, Greetings from Hilton Alexandria Green Plaza. We are happy to see the nice comments you posted on TripAdvisor and we are glad that you and your family enjoyed and liked our hotel services. however I'm sorry to hear that our location was not Convenient to you I would like to thank you also for your feedback,... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Very clean and comfortable stay, very friendly staff and it is the be in Alexandria away from the crowd.. Pool is so relaxing and clean.. Room are clean and room service is always available for to serve.. It was a good experience

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Our Dear Valued Guest, Greetings from Hilton Alexandria Green Plaza. We are happy to see the nice comments you posted on TripAdvisor and we are glad that you enjoyed and liked our hotel services, spacious pool, the level of cleanliness and hygiene and our in room guest amenities that we offer to all of our valuable guests. Thank you and... More 

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