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All 38 Alexandria hotels

Hilton Alexandria Green Plaza

5.0 of 5 Hotel   |   14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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Hilton Alexandria Green Plaza
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76%
Ranked #5 of 38 hotels in Alexandria
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
AmrFahmy Cairo, Egypt
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276 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hello, Nice hotel, good rooms, good service, good location for business, shopping and leisure. Its location within green plaza complex made it very easy to access shops and kids area around the corner. Staff are very friendly and willing to help I would recommend this hotel Brgds, Amr

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Amr Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Egypt
1 review
4 of 5 stars Reviewed 1 week ago

Everything is ok except service in main restaurant staff little bit lazy ,in breakfast on 06-07/04/2014 when we ask for tea spoon it takes 10 min, milk jar is empty Despite we notice sufficient number of staff

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Amr Dear Mr. Amr Thank you very much for choosing to stay at Hilton Alexandria Green Plaza. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I would like to personally apologize and on the behalf of the restaurant team for the inconvenience caused During your stay with us.... More

Cairo, Egypt
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel come to Hilton and you will find the best breakfast everyday when i visit Alexandria I will come to the hotel to have the best breakfast ,really is very nice hotel and very clean ,the best hospitality you will find it at Hilton Green Plaza I will invit my friends from Spain and Brazil to come and have... More

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Mahmoud Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, service was excellent. I ordered the lamb chops on the room service menu and it was the best meal I had during my travels in Egypt. Buffet breakfast was also delicious. Staff speak English quiet well. The shopping Centre around the hotel is also great. It has a cinema nice cafes and shops.. locals around the area are... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Nicole Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Nijmegen, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

Good clean hotel with helpfull staff. Hotel is situated close to a shopping mall with several restaurant and stores. Outside the hotel is a big parking lot with ample space to park your car. Rooms are clean. It can be a bit noisy when there is wedding party in the hotel thats depends on the location of the room.

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Gert Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Cairo, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is located in the middle of a Green Plaza shopping area where everything is literally few steps away. This area is full of restaurants, shops, and hyper market. The hotel itself is luxurious and staff is more than helpful with beautiful smile :) Rooms are clean, executive lounge is comfortable, food is excellent.

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Ahmed Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent one night at this hotel, It was very nice, the room was modern and nicely decorated! The hotel is located in green plaza area, away from the sea and the main city attractions! However it got all that you need in the green plaza mall from cafes, kids park to cinemas. The food was the highlight of our... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Haytham, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. I'm happy to hear that you enjoyed your stay... More

Cairo, Egypt
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My experience started from the bellman through the front desk to housekeeping and waiters actually i mean the stuff are so friendly, cheerful and helpful . Everything about this place is perfect. The rooms are amazing with a very comfortable bed and nice bathroom .great pools with built in Jacuzzi, a very good GYM.they got a big verities of cuisines... More

Was this review helpful? Yes 1
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Mohamed Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. I'm very happy to hear that you enjoyed your stay with us,We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive... More

Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 24, 2014

It's not my first time to stay in Hilton green plaza, but it was the best time. It's a good place for you and your family as it's safe, clean and all the facilities are around you: cinema, kids play area, restaurants, etc...

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Madrid, Spain
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2014

Hotel is located away from the noise of the city in the secure compound of Green Plaza. My stay began in July and last 10 months. The staff is very friendly and helpfull, made me feel at home. The hotel has a great gym and beautiful pool area. The hotel offers a fantastic breakfast however, The asian restaruant (Ginger) was... More

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Porras Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.... More

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Additional Information about Hilton Alexandria Green Plaza

Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton Alexandria Green Plaza Hotel
Hilton Alexandria
Hilton International Alexandria
Alexandria Hilton
Address: 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Alexandria
#5 Business Hotel in Alexandria
#5 Family Hotel in Alexandria
#5 Luxury Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Official Description (provided by the hotel):
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 
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