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Hilton Alexandria Green Plaza

5.0 of 5 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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Certificate of Excellence 2014
Hilton Alexandria Green Plaza
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Hilton Alexandria Green Plaza
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370 reviews from our community

Traveler rating
    157
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    44
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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  • All months
    (370)
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    (80)
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    (75)
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    (113)
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    (102)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very excellent location in the middle of a mall and a professional hospitality and I will reapet it again soon Services is excellent and food is very good also cleaning and rooms is very wide good furniture and we spend a happy time me and my wife and my kids

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I like to stay here again I found a very good service, staff welcome to me as well, concierge very helpful, reception guide me for everything in the hotel, nice restaurants food delecious you can find Italian, asian and oriental restaurant. Location amazing mall for shopping, super market I feel at home.i recommend the hotel to everyone

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More 

alexandria, Egypt
1 review
4 of 5 stars Reviewed 4 days ago NEW

I spent 2 days in the executive room, the staff is very Kind ,helpful ,welcoming and friendly. the only comment was for the dinner was under average & unacceptable (very low variety and quantity actually no food to be eaten )

Review collected in partnership with Hilton Hotels & Resorts

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Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Sarah Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us.However... More 

1 review
5 of 5 stars Reviewed 1 week ago

Very comfortable rooms and beds. TV in each room. Very good food especially in Ginger restaurant and a Seabass fish in the Splash - very tasty. You can order an omlet with cheese and beef pastrami for breakfast (delicious). Very kind personell. Managers - customer friendly - very helpful if you have a problem. Almost forgot - Heineken beer -... More 

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Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Damian I would like to thank you for choosing to stay at our hotel and for taking a part of your valuable time to write about us at our page at the Trip Advisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We would like to thank you... More 

Cairo, Al Qahirah, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have enjoyed my stay in Hilton Green Plaza, it was very nice and they have a very friendly staff.. rooms were very comfortable and they look very new , although was very clean and neat.. recommended for families and business trips.

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Hesham Thank you for choosing to stay at Hilton Alexandria Green Plaza. Your thanks note and recommendation comments have been noted and communicated to Hilton Alexandria Green Plaza team who is always keen and willing to achieve our Hilton company promise ' to ensure every guest feels valued, respected and cared for'. We are looking forward to welcoming... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I love this hotel my stay was wonderful, starting from checking in ,front office clerk was amazing, front office manager really helpful and professional, breakfast is too yummy food the waiters are smiley faces, ending with the concierge ,room is clean location is nice near from the city centre, I had a great stay ******

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Ms. Heba Thank you for choosing Hilton Alexandria Green Plaza for your recent stay and for taking the time to apply your genuine opinion at our page at the tripadvisor site. We are happy to see the nice comments you posted on TripAdvisor and we are glad that you enjoyed and liked our hotel services, Front Desk, Concirge waiter... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I really want to thank the whole staff from the first minute I entered the hotel ,the welcome of the recepionist and the room he choose for me was so near and the hospitality of the people at the main restaurant.

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Diaa Thank you for choosing to stay at Hilton Alexandria Green Plaza and for taking a part of your valuable time to write about your recent stay at our Trip Advisor page. We would like to thank you for your recommendation and for your constructive feedback. by sharing your experience you are helping travelers make better choices and... More 

Muscat, Oman
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, with good location and a lot of entertainment as it is within a shopping mall, a lot of coffee shops, many activities outside. Not far from town, also see side, recommended for families.

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Alexandria Green Plaza to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Best Regards Nevine Haggar More 

Alexanderia, Egypt
1 review
4 of 5 stars Reviewed 3 weeks ago

Cuzy , friendly atmosphere the Employees are very friendly and they succeed to make the guest over look the other short falls however the rooms and furniture needs to be upgraded The Hotel could promote more guests if it can manage to create a promotional marketing campaign

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Mr. Bassam I would like to thank you for choosing to stay at our hotel and for taking a part of your valuable time to write about us at our page at the Trip Advisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We would like to thank you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Please don't forget my welcome complementary and excutive floor also for my reservation as Hhonor member :) thx for our kids complementary, kids were so happy. My only concern was the bath room cleaness it so was good but not perfect as usual.

Was this review helpful? Yes 1
Nevinehaggar, Quality Control Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Guest Thank you very much for writing a TripAdvisor review regarding your recent stay with us. It was an absolute pleasure to read your review, we strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit. I am... More 

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Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Despegar.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hilton Alexandria Green Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton
Hotel Style:
#4 Family Hotel in Alexandria
#4 Business Hotel in Alexandria
#4 Luxury Hotel in Alexandria

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