This is to thank each and everyone working at Sheraton Montazah for their warm hospitality and devotion and of course on top of them Mr. Atef Wilson, the Generral Manager, who is guiding and encouraging them to always improve and who also is providing the guests with all this excellent service and this great family spirit and devotion with special... more

Very desappointing! I was hoping for a five stars, to a very good standart but: All rooms are tiny with very old furnitures espacially for the bathroom. Bad customer service too: No special attention paid to individuals like flexibility on the check out... In brief it was maybe a 5 stars 50 years ago but now it would be maximum... more

We stayed here in October 2007 with three children. Do not choose this hotel if you have stayed in Sheraton Rabat, Sheraton Addis, Sheraton Stockholm or any other nice Sheraton Hotel. This place is bad. Look at the photo of the beach.... there is a five lane highway between the Hotel and the beach!! The hotel is very run down... more

Yes, the rooms are very, very small. But, they are also very clean and very comfortable. The staff is professional and the area around the hotel seems very safe. The hotel has a private section of the beach across the street, which is nice and clean (many of the beaches in Egypt are littered with trash.) By Egyptian standards (at... more

After reading the reviews, I feel I have to write about my experiences whilst staying there for 2 months last year whilst my husband was on business... ok the prices are extortionate for egypt... and we weren't paying, so this may have some impact on my review. The Sheraton is by Egyptian (alexandrian) standards a decent hotel, even by ours,... more

I read some bad reviews about this hotel but it was too late, I had already booked so I said: let's go! CONS Location: i think this is the hotel most far away from any attraction in Alexandria excluding the Montazah that is the only thing close by. Room: very small, clean just ok Bathroom: very small, not that clean,... more

This hotel is an embarassement to the name "Sheraton" and do not expect what you get at other Sheraton's worldwide. When you walk in you will feel as if you have entered a time capsule and been transported more than 50 years into the past - the building and decor are very outdated!! The hotel was clean, but the beach... more

This place was a very poor representative of the Sheraton brand. The rooms are tiny, the decor depressing, and the amenities lacking. This place needs a serious amount of renovation if its to continue to enjoy being a Sheraton in my view. Check in was slow and uninformed. My Gold level in SPG was ignored. Though the room was clean,... more

I had high expectations for this place given the Sheraton name, but ended up with a disappointment. * Room: Surprisingly small and shabby for a 5-star hotel and for the accommodation charges. My room had some sort of a wooden wall. I could hear the people in the next room. Toilet is small and tiles are old and pale green.... more