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All 37 Alexandria hotels

Sheraton Montazah Hotel

5.0 of 5 Hotel   |   El Corniche Road, Alexandria, Egypt
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Ranked #10 of 37 hotels in Alexandria
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  • Reviews (294)
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294 people have reviewed this hotel

Traveler rating
    74
    94
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    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed 2 weeks ago

I have spent their a week. The hotels enjoys perfect location as it looks over the Al-Montazah Garden and the City view. However, the hotel's furniture is too old and the hotel itself needs a lot of renovations. The price is quite good in exchange of the provided value. I was there during Ramdan so I did not try their... More

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Adnan, Many thanks for recently staying with us whilst visiting Alexandria and also for having taken the time to share your feedback on trip advisor. I am very pleased to learn that you enjoyed your recent stay with us. On the other hand, kindly note that our hotel’s owning company is planning for full hotel renovation in 2015.... More

Tanta, Egypt
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my 3 rd stay in this hotel, and i am waiting for more, the hotel is perfect, rooms are not very big but we did not feel crowded,me, my husband and 2 kids, the hotel was almost fully booked, but still you won't feel it, the service is perfect, the swiming pool is really great for adults and... More

Was this review helpful? Yes 1
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Thank you very much for recently staying with us whilst visiting Alexandria and also for having taken the time to share your wonderful comments on trip advisor. First of all I would like to express my sincere thanks and appreciation for every single comment noted. Customer care is amongst our highest priorities and it is always gratifying to... More

Cairo
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

With a view of the famous montazah palace, sheraton montazah is a gem right into the heart of Alexandria, it connects between the golden aged sheraton legacy and the modern day city of the Greeks. With a private beach for residents, it makes it much more comfortable for guests to enjoy the beach side. The fact that they serve complimentary... More

Was this review helpful? Yes 1
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Thank you very much for recently staying with us whilst visiting Alexandria and also for having taken the time to share your feedback on trip advisor. I would like to express my sincere appreciation for your comments noted, assuring you that customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests... More

los angelos
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I didn't stay here by choice, I would have left after the first night if I could have. I was here during Ramadan, as such the breakfast was cut in half and at least one item per day seem to disappear. The room, in about 2 weeks I had hotwater 3 times, the AC never worked very well at all.... More

Was this review helpful? Yes 1
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Michael, First of all I would like to seize this opportunity to express my sincere thanks and appreciation for sharing your constructive feedback on trip advisor. On the other hand, please accept my personal and sincere apologies, I can understand how disappointing this must have been, assuring you that every single comment noted has been taken seriously into... More

1 review
3 of 5 stars Reviewed July 22, 2014

As my title days, this hotel is located in a very interesting area in Alexandria with a view for sea as well as Montazah. I spent 3 nights last weekend with my family there and here is my summary: Bad news first: 1- It is neither a Sheraton nor at least a 5 stars hotel by any means. For the... More

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Fady, Many thanks for recently staying with us whilst visiting Alexandria and also for having taken the time to share your feedback on trip advisor. I would like to express my sincere thanks for your nice comments noted with regards to our hotel's location, the view, the beach, gym, staff and services which definitely will be conveyed to... More

Cairo, Egypt
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 16, 2014

stayed only one night but was very quite night and receptionist was so well with me and they gave me a lovely room face to the sea without telling them indeed and they welcomed me so well as well as I enjoyed the food and stuff in the restaurant was so friendly and welcomed me so well

Was this review helpful? Yes
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Tommy, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Sheraton Montazah Hotel and we hope to see you again very soon for your next stay in Alexandria. Sincerely, Atef Wilson General Manager More

Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

- Excellent views for Montaza Palace & Gardens and Mediterranean Sea. - A scent of a rich old history. - Room service and housekeeping are very good. - Breakfast is very good. - Fairly small rooms. - Helpful reception staff. - Very good for a town honeymoon vacation.

Was this review helpful? Yes
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Ms. Eman, I would like to express my sincere thanks and appreciation for sharing your nice comments on trip advisor with regards to your stay with us. Hope to see you again soon on your next visit to Alexandria. Cordially, Atef Wilson General Manager More

Doha, Qatar
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 9, 2014

The well known Sheraton has nothing to do with this hotel. Furniture is too old , doors some times do not close , Bed Matrix is in Bad condition. If the above is OK , then we'll be glad that Food is good and Security too For Safety in the pool and Beach side , you'll need to sign a... More

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Khaled, Many thanks for recently staying with us whilst visiting Alexandria and also for having taken the time to share your feedback on trip advisor. I am disappointed to learn that we could not live up to your expectations during your recent stay with us. On the other hand, kindly note that our hotel’s owning company is planning... More

Cairo, Egypt
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 2, 2014 via mobile

If you are lucky you get a sea or palace view ..The rooms are relatively small and so is the bathroom.Crossing the road to the beach is assisted by a hotel personal otherwise dangerous.The swimming pool area is relatively small and so is the lobby.At the front desk personal were cheerful and special thanks to Ahmed Salem who was helpful... More

Was this review helpful? Yes
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Ms. Mona, I would like to express my sincere thanks for your comments noted concerning our hotel, assuring you that every single comment has been conveyed to the concerned personnel and to our Management team as well. Once again thank you, hope to see you again very soon. Sincerely, Atef Wilson General Manager More

Jeddah, Saudi Arabia
Top Contributor
64 reviews 64 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed June 29, 2014

My first visit to Sheraton Al Montazah was September 1990, Location is prime and reputation is well I was totally satisfied. This visit I have taken junior suite with sea view. In general my stay was good but ….. Hotel needs a lot of maintenance. Furniture is old and bale, I have realized cracks in Balcony parapet even I was... More

Was this review helpful? Yes 1
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Sherief, Many thanks for staying at the Sheraton Montazah Hotel while visiting Alexandria and also for having taken the time to share your constructive feedback on trip advisor. I do regret to learn that we could not live up to your expectations during your stay. On the other hand, I trust you will accept that the trouble you... More

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Additional Information about Sheraton Montazah Hotel

Address: El Corniche Road, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Montazah Hotel 5*
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Also Known As:
Sheraton Hotel Alexandria
Sheraton Alexandria
Alexandria Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Hotel Style
#9 Luxury Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Sheraton Montazah,overlooking King's Farouk Palace and gardens on one side and the bright blue waters of the Mediterranean Sea on the other.From the moment you arrive, you will receive the warmest welcome from attentive and responsive staff whose mission is to make your stay a relaxing and unforgettable one. ... more   less 
Number of rooms
296

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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