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All 37 Alexandria hotels

Sheraton Montazah Hotel

5.0 of 5 Hotel   |   El Corniche Road, Alexandria, Egypt
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63%
Ranked #10 of 37 hotels in Alexandria
A recent review
4 of 5 stars reviewed yesterday
Ree14 Cairo
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291 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Cairo
1 review
4 of 5 stars Reviewed yesterday NEW

With a view of the famous montazah palace, sheraton montazah is a gem right into the heart of Alexandria, it connects between the golden aged sheraton legacy and the modern day city of the Greeks. With a private beach for residents, it makes it much more comfortable for guests to enjoy the beach side. The fact that they serve complimentary... More

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los angelos
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I didn't stay here by choice, I would have left after the first night if I could have. I was here during Ramadan, as such the breakfast was cut in half and at least one item per day seem to disappear. The room, in about 2 weeks I had hotwater 3 times, the AC never worked very well at all.... More

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1 review
3 of 5 stars Reviewed 1 week ago

As my title days, this hotel is located in a very interesting area in Alexandria with a view for sea as well as Montazah. I spent 3 nights last weekend with my family there and here is my summary: Bad news first: 1- It is neither a Sheraton nor at least a 5 stars hotel by any means. For the... More

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Fady, Many thanks for recently staying with us whilst visiting Alexandria and also for having taken the time to share your feedback on trip advisor. I would like to express my sincere thanks for your nice comments noted with regards to our hotel's location, the view, the beach, gym, staff and services which definitely will be conveyed to... More

Cairo, Egypt
Contributor
15 reviews 15 reviews
4 of 5 stars Reviewed 2 weeks ago

stayed only one night but was very quite night and receptionist was so well with me and they gave me a lovely room face to the sea without telling them indeed and they welcomed me so well as well as I enjoyed the food and stuff in the restaurant was so friendly and welcomed me so well

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Tommy, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Sheraton Montazah Hotel and we hope to see you again very soon for your next stay in Alexandria. Sincerely, Atef Wilson General Manager More

Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

- Excellent views for Montaza Palace & Gardens and Mediterranean Sea. - A scent of a rich old history. - Room service and housekeeping are very good. - Breakfast is very good. - Fairly small rooms. - Helpful reception staff. - Very good for a town honeymoon vacation.

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Ms. Eman, I would like to express my sincere thanks and appreciation for sharing your nice comments on trip advisor with regards to your stay with us. Hope to see you again soon on your next visit to Alexandria. Cordially, Atef Wilson General Manager More

Doha, Qatar
Contributor
17 reviews 17 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The well known Sheraton has nothing to do with this hotel. Furniture is too old , doors some times do not close , Bed Matrix is in Bad condition. If the above is OK , then we'll be glad that Food is good and Security too For Safety in the pool and Beach side , you'll need to sign a... More

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Khaled, Many thanks for recently staying with us whilst visiting Alexandria and also for having taken the time to share your feedback on trip advisor. I am disappointed to learn that we could not live up to your expectations during your recent stay with us. On the other hand, kindly note that our hotel’s owning company is planning... More

Cairo, Egypt
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

If you are lucky you get a sea or palace view ..The rooms are relatively small and so is the bathroom.Crossing the road to the beach is assisted by a hotel personal otherwise dangerous.The swimming pool area is relatively small and so is the lobby.At the front desk personal were cheerful and special thanks to Ahmed Salem who was helpful... More

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Ms. Mona, I would like to express my sincere thanks for your comments noted concerning our hotel, assuring you that every single comment has been conveyed to the concerned personnel and to our Management team as well. Once again thank you, hope to see you again very soon. Sincerely, Atef Wilson General Manager More

Jeddah, Saudi Arabia
Top Contributor
54 reviews 54 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My first visit to Sheraton Al Montazah was September 1990, Location is prime and reputation is well I was totally satisfied. This visit I have taken junior suite with sea view. In general my stay was good but ….. Hotel needs a lot of maintenance. Furniture is old and bale, I have realized cracks in Balcony parapet even I was... More

Was this review helpful? Yes 1
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Sherief, Many thanks for staying at the Sheraton Montazah Hotel while visiting Alexandria and also for having taken the time to share your constructive feedback on trip advisor. I do regret to learn that we could not live up to your expectations during your stay. On the other hand, I trust you will accept that the trouble you... More

Bologna, Italy
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 20, 2014

I've stayed in this hotel for 4 nights and it was a total nightmare. Since it's a five star luxurious hotel chain you'd expect the very best just like in any other Sheraton around the world but as we've been told it's no longer under American management but EGYPTIAN, so that says it all about their standards. First of all,... More

Was this review helpful? Yes 1
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Many thanks for staying at the Sheraton Montazah Hotel while visiting Alexandria and also for having taken the time to share your constructive feedback on trip advisor. I do regret to learn that we could not live up to your expectations during your stay. On the other hand, I trust you will accept that the trouble you experienced... More

Cairo, Egypt
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

this hotel is very good and example of luxurious hotels as the rooms are very prestgious and clean also the location is good although it is to some exent away from city center , you will enjoy the sight of AL Monntazah palace from the window

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Sameh, Thank you very much for choosing the Sheraton Montazah Hotel for your estemeed stay in Alexandria and for taking the time to share your wonderful comments with us. It was really our pleasure hosting you too. Once again thank you. Looking forward to welcoming you again soon at Your Sheraton Montazah Hotel. Cordially Yours, Atef Wilson General... More

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Additional Information about Sheraton Montazah Hotel

Address: El Corniche Road, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Montazah Hotel 5*
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Also Known As:
Sheraton Hotel Alexandria
Sheraton Alexandria
Alexandria Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Luxury Hotel in Alexandria
Hotel Class
Official Description (provided by the hotel)
Sheraton Montazah,overlooking King's Farouk Palace and gardens on one side and the bright blue waters of the Mediterranean Sea on the other.From the moment you arrive, you will receive the warmest welcome from attentive and responsive staff whose mission is to make your stay a relaxing and unforgettable one. ... more   less 
Number of rooms
296

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