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Sheraton Montazah Hotel

El Corniche Road, Alexandria, Egypt
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Sheraton Montazah Hotel
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Sheraton Montazah Hotel
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349 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Middle East
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in May the hotel location makes the difference adjacent to Montazah park, Cornish , and all restaurants and cafe ,and have private beach which is a plus to avoid the beaches crowd First the security check is extensive without explanation I suggest management to train security guys not to ask guests especially who looks tourist if u have weapon... More 

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Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed there for 2 nights by the weekend, it was cool, peaceful, charming stay, the hotel was clean, much better than before, people there are trying to get the best of it, rooms were very clean, sea view, everything was great and awesome, receptionists were helpful.

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Ahmed, Thank you very much for the nice comments noted with regards to your stay at the Sheraton Montazah Hotel. We are really pleased that you enjoyed your stay with us and do hope to see you again very soon. Cordially Yours, Atef Wilson General Manager More 

Cairo, Egypt
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

spent with friends one night during the easter holiday and was chocked from the hotel quality witch does not match with the name of the Sheraton ..could not sleep the whole night from the noise,very loud music until 3am,the window was not only extremely dirty and has not been cleaned for a month but also cant be locked for the... More 

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Kamal, On behalf of the Sheraton Montazah Hotel's Management and entire staff I would like to extend my personal and sincere 'Thank You' for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and also for taking the time to share your constructive comments on trip advisor. Regret to learn that your stay with us was... More 

Travelers are raving about these Alexandria hotels

Qaha city,Egypt
Top Contributor
129 reviews 129 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just returned from a short visit to Alexandria, I was in a business trip for one night to attend a scientific meeting. This time my experience at the hotel was much better than last year one. The check in process was fast and good, the room was clean and fairly kept. I was having side sea view room,... More 

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and also for having taken the time to share your wonderful feedback on trip advisor. I do assure you that all comments noted have been conveyed to our management team. Once again thank you and do hope that we may have the... More 

Douglas, Michigan
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is right across the street from the Mediterranean Sea! The food and service is great and the people here are extremely friendly. The night life outside is very active and fits in with what Alexandria is about. I was part of a tour with Cosmos. All the people are extremely friendly and I always felt very safe. Please... More 

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, I would like to seize the opportunity to express my sincere thanks for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and also for having taken the time to share your nice comments on trip advisor. It was really a pleasure hosting you and we do look forward to welcoming you again and always at... More 

MELVILLE
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Very good location overlooking sea and Palace gardens, very helpful and polite staff, Good spread at breakfast.Check in two minutes, Check out even shorter!! Hostess in lounge went extra length to satisfy the odd vegetarian couple. I shall recommenced the place to all my friends!

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and also for having taken the time to share your wonderful comments on trip advisor. Kindly note that customer care is our first priority and it is always gratifying to receive our valuable guest’s feedback. Once again thank you and I do... More 

Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I went there on April with my family. .for the advantages the room view was wonderful (the 13th floor) the staff was nice ..for the disadvantages ..the wi fi connection doesn't reach the floors higher than 8th floor...there was no heated pool so we couldn't enjoy the swimming pool (the water was so cold) ..there was no boiler in the... More 

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Ms. Menna, Thank you very much for your constructive comments noted with regards to your stay at the Sheraton Montazah Hotel. Regret to learn that your stay with us was not up to your expectations, please accept my sincere apologies for any unintentional inconvenience occurred, assuring you that all points raised have been taken seriously into consideration. On the... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Don't get fooled by Sheraton name because the hotel is not luxurious at all. We stayed there for a couple of nights and it was a clean nice hotel with a nice view for the sea. The service was good enough. I would recommend it to anyone.

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Ms. Reem, Thank you very much for the great review of our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon. Regards, Atef Wilson General Manager More 

Cairo, Egypt
Contributor
18 reviews 18 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 15, 2015

Spent the Easter with my Family at Sheraton Montazah for the 1st visit to this hotel after 2 previous visits at Helnan Palestine and Hilton Corniche... What made this time very special is the great customer service from all the staff at reception, restaurants, bars.. Special BIG Thank you to Mr. Islam Mahrous for his great hospitality...

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Mr. Wael, Thank you very much for the great review of our hotel, assuring you that all comments noted have been conveyed to the concerned personnel and to our management team as well. We are really glad that you enjoyed your stay with us and hope to see you again very soon. Once again thank you and best regards,... More 

Sunderland, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 14, 2015

When we arrived at the hotel at about 1:30, check in was at 2pm so we had to wait for the room to be made ready for us. We had a room on an upper floor, with fantastic views of the sea & Montazah Gardens, exactly what we booked, but the room was small and the bathroom was small too.... More 

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Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review

Dear Guest, Thank you for choosing the Sheraton Montazah Hotel for your stay in Alexandria and for the good and constructive feedback with regards to your stay with us, assuring you that every single comment noted has been taken into consideration. On the other hand, kindly note that the hotel's owning company is planning for full hotel renovation due to... More 

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