We stayed at the Sheraton Hotel last month and it was totally worth it! The beds were amazing, and the pillows, made our night so pleasant. The beach is right in front of it, but you have to pay to go in it. They don't have a private beach, so that was a con. There is a nice park next...
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+ Very clean rooms
+ High level of service
+ Designated parking area
+ Great Italian restaurant
+ Pool
+ Private beach
+ Discotheque
- Location is not very nice, on the eastern end of Alexandria
- Expensive !
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Dear Guest,
Thank you very much for posting your nice comments concerning your stay with us in June 2011. It was really our pleasure hosting you and your esteemed family too and we do look forward to welcoming you always at the Sheraton Montazah Hotel.
Sincerely Yours,
Atef Wilson
General Manager
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This hotel was part of a tour.found the rooms to be small and the bathroom basic,disappointed to find no tea/coffee making facilities.the coffee shop in the foyer never had a table or seat spare and everyone smoked so very unsatisfactory for non smoker wanting a quiet coffee.
Breakfast was good.
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Dear Ms. Joan,
I seize this opportunity to thank you for posting your feedback concerning your recent stay with us on trip advisor. I do apologize for the fact that our room size was not up to your expectations. As for the smoking / non-smoking areas at the Coffee Shop, we do really have two separate sections, and I do...
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I made the mistake of having my staff reserve a hotel room on the east side of Alexandria because I had business to conduct east of the city, only to find out I had to go clear across town to catch the highway heading east up the coastline. Oh, well.
Check in was cordial and efficient. But on entering my...
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Dear Mr. Douglas,
Thank you very much for having the time to post your very constructive comments with regards to your recent stay with us. I do regret that our room size and bed was not up to your expectations. Please accept our apologies for the inconvenience that might has been occurred in that respect. On the other hand, I...
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We had arranged with the Sheraton to pick us up at the train station after we travelled from Cairo by train. We arrived at Sidi Gabir Railway Station (closest to Sheraton) after a pleasant train ride from Cairo, to be met by nobody. After waing for half an hour, we caught a dodgy cab to the hotel where were met...
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Dear Guest,
First of all I would like thank you for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and for posting your great feedback and very constructive comments on trip advisor. Please accept our sincere apologies for the unintentional inconvenience that might has been caused, assuring you that a considerable attention has been given to the...
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The best thing about this hotel is the staff: Everyone was patient, kind, and helpful. The rooms are comfortable and we had a great view of the Mediterranean.
The bathroom was modern, though I noticed one day that housekeeping did not clean the tub.
The hotel offers free internet access, but each room--meaning all occupants must share the time--is allotted...
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Dear Guest,
I was very pleased to learn how much you enjoyed your stay with us. Thank you very much for posting your experience and for letting me know how impressed you were with our staff, services and facilities. It is always gratifying to receive such praise. Your wonderful comments have not passed unnoticed, but very much appreciated and definitely...
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I Want to share my great experience at the one of the best hotel in all the world cause really they have amazing staff and i want to thank all the management team and reconfirm with them you are very lucky to have two employs like Ahmed Hady From the Reception and Ingy Zarif from the Guest Relation as i...
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Dear Ms. Maha,
I would like to seize this opportunity to thank you for choosing the Sheraton Montazah Hotel for your stay in Alexandria and for positng your wonderful comments.
Your kind comments are greatly appreciated.
It was our pleasure to note how much you have enjoyed your stay with us, assuring you that all your comments have been conveyed...
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I would not rate this hotel 5Star.
On leaving the hotel we were asked what we would rate the hotel out of 10 - I asked the man if he wanted a rating from myself or my husband and he said either. My husband being a kind man said 8 and was asked why they lost 2 points - his...
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Dear Guest,
Many thanks for recently staying with us whilst visiting Alexandria and also for having taken the time to post your constructive comments and feedback on trip advisor.
Regret to learn that your stay with us was not up to your expectations. Kindly note that all comments noted have been taken into consideration, in the meantime conveyed to our...
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Everything is great about the hotel. My room had a View of the Mediterranean, it was about 10 minutes taxi driving from the Library. About 4 dollars.
The hotel has a bar in which a a female singer with great attitude makes everyone dancing .cocktails are good as well
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Dear Guest,
I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you too for posting your wonderful comments.
Your kind comments are very much appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention...
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Lovely hotel, sea view, very central, you can see El-Montazah from your balcony
, nice Egyptian food
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Dear Guest,
I would like thank you for posting your very wonderful comments on trip advisor. I'm very much pleased to learn how much you enjoyed your stay with us and for letting me know how impressed you are with the service you received.
Once again thank you for your time. We do look forward to welcoming you again and...
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