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All 37 Alexandria hotels

Mercure Romance Alexandria

4.0 of 5 Hotel   |   303 Tareek El Gueish | Saba Pasha, Alexandria, Egypt
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Mercure Romance Alexandria
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Ranked #2 of 37 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 12, 2014
Karim83x
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296 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mercure Romance Alexandria
See the most recent reviews
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2014 via mobile

Service and location its amazing But the air conditioner its high Coffe break good We are enjoyed with mercure hotel in Alexandria Spicial thanks for M Amr abo el Ella Karim ahmed el wardany from oriflame company

Was this review helpful? Yes 5
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 10, 2014

Hotel atmosphere is excellent, view is amazing, staff are very friendly and hospitable, room service, housekeeping and hygine are excellent, highly recommended i will stay in it each time I go to Alex

Was this review helpful? Yes 8
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

Cairo
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 9, 2014

This was my first time in that hotel. Overall it has a very good location and reasonable price compared to others. The breakfast buffet was great.. Morning stuff were very helpful specially mrs Hanaa, but night shift were not professional. Rooms are so clean , ventilated, with a nice view, but so small. If you have kids don't go for... More

Was this review helpful? Yes 7
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. Meanwhile, please accept our sincere apology for any inconveniences encountered during your stay in our hotel. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our... More

Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 8, 2014

i booked a junior suite which was supposed to have a good view on the sea that you can see from both bedroom and living room ,but when i arrived i found that the bedroom had no window and the view from the living room was just a limited view to the sea because of the walls outside the window,... More

Was this review helpful? Yes 1
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. Meanwhile, please accept our sincere apology for any inconveniences encountered during your stay in our hotel. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our... More

2 reviews
1 of 5 stars Reviewed October 4, 2014

Arrived last Friday morning at 9am with my family and two other families and asked for three double rooms for one night and all were available. Troubles started when the front desk attendant Miss Shaimaa replied to a phone call then told us it was my manager asking her to tell us that there are too many of us at... More

Was this review helpful? Yes
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance First of all very sorry for the delay in answering to your kind message..Thank you for taking the time to tell us about your experience at the Mercure Alexandria Romance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing... More

Cairo, Egypt
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 1, 2014

Clean hotel and rooms and has a v.good view from the room. Rooms is a bit small but convinient. no wifi in room or weak signal. The breakfast was v.good oriental food. The hotel facade needs renovation but the hotel from inside is in good condition.

Was this review helpful? Yes 5
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. Meanwhile, please accept our sincere apology for any inconveniences encountered during your stay in our hotel. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our... More

Cairo, Al Qahirah, Egypt
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 28, 2014

Simply it was the best hotel i have ever seen and if i was given the chance i would choose this hotel again...The accommodation was terrific..Perfect sea view from the room.. Thanks to everyone who contributed in making it in that successful way.

Was this review helpful? Yes 6
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 28, 2014

The booking procedure just took five minutes, the lobby is clean, the staff are professional and very friendly, the furniture is super clean and the view from the rooms is great, the food is delicious, all family liked it.

Was this review helpful? Yes 10
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 28, 2014

We were 4 adults and one child, all enjoyed unfortunately our short stay with the warm welcome from hotel staff specially Mr Mohammad Adallah: fast check in, very clean rooms, fantastic sea view from rooms, meticulous room service and the food was fresh and delicious and the location was excellent. we will not forget the the big smile of Ms... More

Was this review helpful? Yes 8
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

Cairo, Egypt
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 28, 2014

I enjoyed staying in Mercure Hotel as the hotel has a unique location near the famous Stanley Bridge with magnificent sea views and the hospitality of the staff. The rooms are very clean and tidy. The employees are very helpful. Restaurant is great. Thank you to all the staff.

Was this review helpful? Yes 6
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

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Additional Information about Mercure Romance Alexandria

Address: 303 Tareek El Gueish | Saba Pasha, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Romance Alexandria 4*
Number of rooms: 81
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Also Known As:
Mercure Romance Alexandria Hotel Alexandria
Accor Romance Alexandria

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