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All 37 Alexandria hotels

Mercure Romance Alexandria

4.0 of 5 Hotel   |   303 Tareek El Gueish | Saba Pasha, Alexandria, Egypt
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Mercure Romance Alexandria
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Ranked #2 of 37 Hotels in Alexandria
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
dibsy69 Kuwait City, Kuwait
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285 reviews from our community

Traveler rating
    161
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuwait City, Kuwait
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hi...this is my second time in this hotel...I booked first time in normal guest room and I liked eveything in the hotel ... this time I booked in ( Junior Suite ) and I expected it better becouse it is suite but it was worse...well I have to say that this time I didn't like the hotel for 3 reasons... More

Was this review helpful? Yes
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. Meanwhile, please accept our sincere apology for any inconveniences encountered during your stay in our hotel. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our... More

2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Amazing location, nice view all staff friendly specialy guest relation ( Mrs. HANNAA) also great discotheque, only some rooms are samll with side view other are fine. ..... ...... .... .... .... ...... .. .. thank you all

Was this review helpful? Yes 6
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Service and location its amazing But the air conditioner its high Coffe break good We are enjoyed with mercure hotel in Alexandria Spicial thanks for M Amr abo el Ella Karim ahmed el wardany from oriflame company

Was this review helpful? Yes 5
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel atmosphere is excellent, view is amazing, staff are very friendly and hospitable, room service, housekeeping and hygine are excellent, highly recommended i will stay in it each time I go to Alex

Was this review helpful? Yes 8
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

Cairo
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first time in that hotel. Overall it has a very good location and reasonable price compared to others. The breakfast buffet was great.. Morning stuff were very helpful specially mrs Hanaa, but night shift were not professional. Rooms are so clean , ventilated, with a nice view, but so small. If you have kids don't go for... More

Was this review helpful? Yes 7
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. Meanwhile, please accept our sincere apology for any inconveniences encountered during your stay in our hotel. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our... More

Egypt
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

i booked a junior suite which was supposed to have a good view on the sea that you can see from both bedroom and living room ,but when i arrived i found that the bedroom had no window and the view from the living room was just a limited view to the sea because of the walls outside the window,... More

Was this review helpful? Yes 1
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. Meanwhile, please accept our sincere apology for any inconveniences encountered during your stay in our hotel. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our... More

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Arrived last Friday morning at 9am with my family and two other families and asked for three double rooms for one night and all were available. Troubles started when the front desk attendant Miss Shaimaa replied to a phone call then told us it was my manager asking her to tell us that there are too many of us at... More

Was this review helpful? Yes
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance First of all very sorry for the delay in answering to your kind message..Thank you for taking the time to tell us about your experience at the Mercure Alexandria Romance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing... More

Cairo, Egypt
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean hotel and rooms and has a v.good view from the room. Rooms is a bit small but convinient. no wifi in room or weak signal. The breakfast was v.good oriental food. The hotel facade needs renovation but the hotel from inside is in good condition.

Was this review helpful? Yes 5
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. Meanwhile, please accept our sincere apology for any inconveniences encountered during your stay in our hotel. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our... More

Cairo, Al Qahirah, Egypt
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Simply it was the best hotel i have ever seen and if i was given the chance i would choose this hotel again...The accommodation was terrific..Perfect sea view from the room.. Thanks to everyone who contributed in making it in that successful way.

Was this review helpful? Yes 6
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The booking procedure just took five minutes, the lobby is clean, the staff are professional and very friendly, the furniture is super clean and the view from the rooms is great, the food is delicious, all family liked it.

Was this review helpful? Yes 9
Mohamed E, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing... More

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Additional Information about Mercure Romance Alexandria

Address: 303 Tareek El Gueish | Saba Pasha, Alexandria, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Romance Alexandria 4*
Number of rooms: 81
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Also Known As:
Mercure Romance Alexandria Hotel Alexandria
Accor Romance Alexandria

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