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Mercure Romance Alexandria

Certificate of Excellence
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303 Tareek El Gueish | Saba Pasha, Alexandria, Egypt
Best prices for: 1 room 1 guest
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Mercure Romance Alexandria
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Mercure Romance Alexandria
Mercure Romance Alexandria
Mercure Romance Alexandria
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402 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Egypt
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at Mercure many times especially when there's no availability at Helnan Montazah and when I have business to do downtown. It's clean , friendly staff and offers good service.the rooms are not big but all have sea view . I usually stay on the top floors to stay away from the street noise. It's not far from downtown... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Omar medhat , room 612 Very good view, the service is more than excellent , all the rooms with a very nice sea view The hotel is very familyer, I feel that i am in my home , all the services is very fast Thanks: housekeeping team and reseption team , guest relation team , room service team Thanks for... More 

Was this review helpful? Yes 1
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Omar , Greetings from MErcure Alexandria Romance We very much appreciate your excellent comments. And Mercure romance so proud of you are one of our regular guest .we always hope to be meet your expectations. We hope your next visit more than pleasant as the previous one and we hope to welcome you back to our hotel very... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I checked in on Thu 21 May 2015 for only one night. I was with my friend in a double room. For me, the room size was ok, but my friend thought it was small. Pros: - Great sea view (Room 805) - Staff were somehow friendly. - Pillows were soft (very important for those who suffer from nick stiffness... More 

Was this review helpful? Yes 1
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Ms. Amina, Greeting from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. We will make our effort to keep this level of service. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Naiem General Manager More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had 2 nights at mercure it is an engoyable stay amazing see view the location in the heart of alexandria i went e ery where montaza mamoura karfour and san stefano i n addetion to tbat the hotel is clean thd staff are friendly and smilly ezpecially recdption team i only need 2 tbings spa and jim also i... More 

Was this review helpful? Yes 2
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Masoud, Greeting from Mercure Romance Alexandria We very much appreciate your excellent comments. And Mercure romance so proud of you are one of our regular guest .we always hope to be meet your expectations . Sincerely, Ahmed Naiem General Manager More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel in May after reading that the hotel had been renovated recently. The room was very clean and modern with comfortable bed and good sea views. The shower room was a bit small though and could do with modernising as well . Very good service from staff and customer relations adviser Hanaa. I met some people here... More 

Was this review helpful? Yes 2
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest Greeting from Mercure Romance Alexandria Thank you for taking the time to share your feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope... More 

Alexandria, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this hotel is great to connect to any area in Alx, the team is very helpful and friendly. The service level is good and homey the se view is great. Room is clean and with good smile, house keeping team attend your request very fast

Was this review helpful? Yes 2
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr.Magdy, Greeting from Mercure Romance Alexandria, We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Sincerely, Ahmed Naiem General Manager More 

Alexandria, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent sea location and the friendly staff at any time ready to serve you the breakfast is good overall service was very goods but internet ervice need to be faster, and really i was enjoy during stayed in the hotel

Was this review helpful? Yes 2
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Magdy, Greeting from Mercure Romance Alexandria We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I spend only one night at mercure, it was short stay but really it's an enjoyable one every thing is okay,hotel is clean,breakfast is good,staff are very helpful, I enjoyed my stay, diffenetly I'll back soon.

Was this review helpful? Yes 3
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Ms.Manar, Greeting from Mercure Romnce Alexandria We very much appreciate your excellent comments. And Mercure romance so proud of you are one of our regular guest .we always hope to be meet your expectations . Sincerely, Ahmed Naiem General Manager More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked 3 nights at Mercury for tourism I engoyed evry thing in the hotel from reception to rooms reception staff are very helpful warm welcoming easy to treat them breakfast is good especially Egyptian foul room is very clean and wonderfully the view is nice from the window the hotel is quit just one request wifi is a must... More 

Was this review helpful? Yes 3
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Adel, Greeting from Mercure Romance Alexandria Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ahmed Naiem General Manager More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Mercure Hotel in Alexandria twice now for business trips to Egypt and I am very pleased to say that the staff and management goes out of their way to accommodate any request you might have. I will recommend anyone who would like to visit Alexandria to stay at this hotel.

Was this review helpful? Yes 2
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Martin, Greeting from Mercure Romance Alexandria We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Sincerely, Ahmed Naiem General... More 

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