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Mercure Romance Alexandria

Certificate of Excellence
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303 Tareek El Gueish | Saba Pasha, Alexandria, Egypt
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Best prices for: 1 room 1 guest
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Mercure Romance Alexandria
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413 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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  • All months
    (413)
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    (84)
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    (114)
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tanta
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

It was a great stay , its my 7th or 8 time to stay in this hotel ,the management team was a very helpful team especially mr. Ahmed elwakil the assistant director of sales also ms. Hanaa the PR , thanks for your professional attitude, also looking forward for my next stay.

Was this review helpful? Yes 1
Cairo, Egypt
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The only advantage in that hotel is its location in the center of Alexandria. The room is the smallest room I have ever seen but it is recently renewed .There is no pool in the hotel !!! The food is the worst at all.

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Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel last month in my anniversary. Very good location. My room was over looking the Mediterranean Sea which was the best thing to see when you get up at the morning and also the sun set time. The breakfast was not so good but was ok and my room was nice and tide but was narrow... More 

Was this review helpful? Yes 2
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Guest Greetings from Mercure Alexandria Romance Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ahmed Naiem General Manager More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is nice, the rooms are very clean, the breakfast is good, the service was very good, the internet was not working, I had to check out next day for that reason, the rate was to high in my opinion for such a very small room.

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed there for 3 nights and 4 days. It was quite nice Awesome customer service. Excellent staff. Clean rooms Good breakfast However, the only thing I wish they had in the room was a terrace or even a balcony It was sort of disappointing to find only a window. It sure does a lot of difference .

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Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Mark, Greting From Mercure Alexandria Romance Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon and we hope your next visit more pleasant than the previous one. Sincerely, Ahmed Naiem General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm really speechless, I'm staying here most of the year if i try to talk about the hospitality it's a very nice and unique, all the stuff are more than friendly and so helpful, about the view it's one of the most attractive and beautiful view i have ever seen..... Thanks for all persons who are doing their best to... More 

Was this review helpful? Yes 1
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Hesham, Greeting from Mercure Alexandria Romance We very much appreciate your excellent comments. And Mercure Romance so proud of you are one of our regular guest .we always hope to be meet your expectations . Sincerely, Ahmed Naiem General Manager More 

Top Contributor
56 reviews 56 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was only there for a few hours on a quick business trip. 300le pickup from the airport which we find out is very pricey. Room was very small with 2 twin beds. Complimentary water. No wifi in room Breakfast- bread, fruit, omelettes Bathroom was very small My room did overlook the water.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Most of the rooms have a good view. Excellent room services, I didn't even feel of any of them. The breakfast is great. The recipient's desk staff are very helpful. Internet available in the rooms by cable with a fair speed.

Was this review helpful? Yes 1
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Gaber, Greetings from Mercure Alexandria Romance We appreciate your excellent comment and we waiting for your next stay witch must be very soon. We hope next stay more pleasant previous one. Sincerely, Ahmed Naiem General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel location is really good beside Stanley bridge, rooms are clean,room view is on the sea,food quality is very good & staff there is very good & welcoming. Prices are reasonable. Wi-Fi works good in the lobby area

Was this review helpful? Yes 1
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Ahmed, Greetings from Mercure Alexandria Romance We appreciate your excellent comment and we waiting for your next stay witch must be very soon. We hope next stay more pleasant previous one. Sincerely, Ahmed Naiem General Manager More 

Cairo, Egypt
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent location beside stanly bridge .. Very nice friendly staff .. I stayed in jonuier suit .. Very good with perfect look on the sea .. Very clean & wide enough for me , my wife & my 2 kids - I recommend it for you

Was this review helpful? Yes 2
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Dr. Waleed, Greeting from Mercure Alexandria Romance We very much appreciate your excellent comments.we always hope to be meet your expectations .we hope your next visit more than pleasant as the previous one.And we hope to welcome you back to our hotel very soon. Sincerely, Ahmed Naiem General Manager More 

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