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Mercure Romance Alexandria

Certificate of Excellence
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303 Tareek El Gueish | Saba Pasha, Alexandria, Egypt
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1 room 1 guest
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Mercure Romance Alexandria
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431 Reviews from our TripAdvisor Community

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Traveler rating
    252
    105
    38
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    16
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92
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133
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
  • All months
    (431)
  • Mar-May only
    (141)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (114)
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

It's a wonderfeul hotel and have a nice view and the room are very thif I love this hotel very much and I will come I will come this hotel in next seosen I advice all the people to come it is very comfortable place all my family like it.

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the hotel, all the rooms have a sea view, but it is small in size and need renovation . Breakfast was not bad it was ok , you can find a free wifi net in the lobby and all rooms have wire cables , Special thanks to (Hanae Kamal )the guest relation as she helped... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My favorite hotel in Alex is mercury reception staff are helpful specially Aya room is very clean breakfast is very good view is excellent location in the mid le of Alex thanks a lot I will be back very soon

Was this review helpful? Yes 2
Michael F, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Mohamed, Greetings from Mercure Alexandria Romance Thank you for your kind comment. It is always pleasure to receive your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Ahmed Naiem General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent attitude Very professional staff Excellent service quality Feeling familiar All of rooms can see the sea Location of the hotel is very useful you can be at any where in few minutes Don't worry about your car there is a parking

Was this review helpful? Yes 2
Michael F, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Mohamed, Greetings from Mercure Alexandria Romance We very much appreciate your comments regarding your stay at the Mercure Alexandria Romance Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited in August 2015, which is the height of summer in Egypt. Got a room overlooking the Mediterranean sea, the view was the best part of the room. Furniture and room amenities weren't up to par. I stayed for a couple of nights, the whole time I was there, a tray was in the corridor outside a room a... More 

Was this review helpful? Yes
Michael F, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Akram, Greetings from Mercure Alexandria Romance Thank you for taking the time to tell us about your experience at the Mercure Alexandria Romance. I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the... More 

Ras Al Khaimah, United Arab Emirates
Level Contributor
105 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 1 night (2 days). The hotel is very good located and easily to reach. All rooms are Sea View. The hotel staff are very friendly and helpful. Rooms are good and breakfast was nice. Free Wi-Fi in the lobby area but not in the rooms. Proper value of money.

Was this review helpful? Yes 3
Michael F, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Mohi, Greetings from Mercure Alexandria Romance We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location and very quiet hotel with helpful staff Very good and fresh open buffet with good delicious varieties The hotel needs alot of work and re innovation especially from outside , fast room service with good clean rooms despite it's small

Was this review helpful? Yes 3
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear Mr. Ahmed, Greetings from Mercure Alexandria Romance We very much appreciate your comments regarding your stay at the Mercure Alexandria Romance Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to... More 

Qatif
Level Contributor
50 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for 1 night. The hotel is very old specially from outside the rooms seems to renovated already but the beds are very small and the bathroom is very small too. The breakfast was not bad. Staff are very friendly and they smile.

Was this review helpful? Yes
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear M. Alsinan, Greetings from Mercure Alexandria Romance Thank you for taking the time to tell us about your experience at Mercure Alexandria Romance Hotel. I am sorry that your experience did not meet your expectations. We hope to welcome you back to our hotel very soon Sincerely, Ahmed Naiem General Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is a very nice hotel the staff they are very nice and helpful exelent vew over the sea I enjoy my stay in the hotel. it is very clean it is quit the staff are smiling all the time te give good advises,the food was delicious the costumer serves it willing to warning my impression about my stay on... More 

Was this review helpful? Yes 3
Ahmed N, General Manager at Mercure Romance Alexandria, responded to this review

Dear M. Patricia, Greetings from Mercure Alexandria Romance We very much appreciate your comments regarding your stay at the Mercure Alexandria Romance Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Naiem General Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent the feat vacation at Mercure Alexandria hotel, I enjoyed my stay because the rooms were very clean and comfortable, the service is excellent and the hotel location in great, it's located in the middle of Alexandria overlooking the Mediterranean Sea Thanks to Mercure, and I'll definitely come to the hotel again.

Was this review helpful? Yes 3
Michael F, General Manager at Mercure Romance Alexandria, responded to this review

Dear Ms. Sara, Warm greetings from Mercure Alexandria Romance We very much appreciate your excellent comments. And Mercure romance so proud of you are one of our regular guest .we always hope to be meet your expectations. Sincerely, Ahmed Naiem General Manager More 

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