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Grand Royal Alex Hotel

Hotel website
9 Al Borsa Al Kadima St | Al Raml Station, Alexandria, Egypt
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Ramadan Room Package
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Grand Royal Alex Hotel
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111 Reviews from our TripAdvisor Community

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Traveler rating
    58
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (49)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (19)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Though it was a business journey ,it was truly a very comfortable stay. i had lovely welcome drink upon arrival , room was good with comfy bed , swimming pool too was nice. Roof view was more than amazing. i wish i could have spent more time at the hotel

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a very enjoyable and relaxing stay at grand royal hotel . the hotel has very good facilities and the staff was very pleasant the hotel has an amazing roof i was staying at the 4th floor so some noise from the street but the receptionist changed the room to the 8th floor. Thanks for the helpful staff.

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel located in down town with clean and comfortable room. We had nice open buffet breakfast, restaurant was quite and good . We enjoyed the swimming pool at the roof but I suggest that the swimming pool entrance should be free for all rooms categories ... sea view was good from 12th floor.

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I was in grand royal alex hotel at first of ramadan and I was really surprised from the great decoration in the roof and great buffet of ifttar that was very delicious and the free ice cream was so cool for the children and I really appreciate all the people who working in the hotel at that time of year

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I will visit the hotel once more. I liked the swimming pool. I have a great vacation. My stay was for relaxation with my family. Our kids had fun at the pool, they we're happy when they had free ice-cream. Family room was good. We have our lunch at the roof 12th floor with amazing view . We have good... More 

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I went with my friends at the tent of Ramadan on the roof. the decoration and the music were amazing. thd place was cozy. it was great fun. sehour was excellent.the staff was very good and helpful. everthing was good.

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Poor wifi, lifts need maintenance, dint like breakfast, no good view at all, rude staff, not worth the cost..its not even 2 stars hotels!! I was told that good reviews are made by hotel staff. I would not visit there again. Anwar AtwA. US............

Was this review helpful? Yes 2
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Please do accept my sincere apology for this uncomfortable experience. In case you would like to further discuss it, Please feel free to contact me directly on this e-mail : info@gr-alex.com Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

Cairo, Egypt
1 review
3 of 5 stars Reviewed 2 weeks ago

cons: they charge for everything, WIFI, and the POOL which is not that great . location is near el raml station but difficult parking and located in small street with my room looking at some old buildings. pros: staff was nice, room was OK

Review collected in partnership with this hotel

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us and bringing this matter to our attention. In case you would like to further discuss it, Please feel free to contact me directly on this e-mail : info@gr-alex.com Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Visited grand royal hotel at the end of may. upon arriving we were greeted with friendly faces the guest relation and receptionist .they were very helpful .we arrived early by 2 hours but they gave us room . we had a fabulous holiday and we will be using this hotel again. Clean room , we had a large comfortable bed.

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I spent 3 nights in this hotel. It is located in the middle of the city reallt was very good choice for me and my family It's a very nice hotel with special design for lobby , the room have sea side view . The room was clean. All the staff are helpful and very friendly. I really enjoyed my... More 

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

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