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Grand Royal Alex Hotel

4.0 of 5 9 Al Borsa Al Kadima St | Al Raml Station, Alexandria, Egypt
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Grand Royal Alex Hotel
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Grand Royal Alex Hotel
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50 reviews from our community

Traveler rating
    17
    11
    7
    8
    7
See reviews for
10
3
5
18
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • English first
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  • Any
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    (50)
  • Mar-May only
    (4)
  • Jun-Aug only
    (11)
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    (16)
  • Dec-Feb only
    (19)
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1 review
5 of 5 stars NEW

The hotel is quite proximate for the city centre. Very clean Staff are very friendly and helpful. We were a group of 50 people of students attending a training. The meeting room facility was very convenient for our training which had experiential learning games. But the hotel was very recept full for our requests. The food is of a good... More 

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

Cairo Governorate, Egypt
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is in the mid of everything in Alex, the staff is so helpful and professional, very clean room and bath, food is great but with little variety, very classy lobby, I like the overall experience even the way they are handling the problems.

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

Hurghada, Egypt
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good sides: Food in breakfast was good in quality and variety Rooms are neat and clean Bathroom is clean Hotel location is central in alexandria Price is on average good Bad sides : Parking is left for those in the street. What i expected was at least the hotel to allocate spots for their guests. The shower is fixed in... More 

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

I I really enjoyed to stay in such a good hotel I over the seaside view and the extremely good service especially the very good (Egyptian breakfast experience I really can recommend but don't be surprised because the surrounding is Egyptian standard :-)

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I gave 4 to the rooms because there is a big inconvenience when trying to recharge my celulars near the bed I have to recharge them far away from it Also,I gave you 4 in cleanes as I found a cockroach in the bathroom coming from a strange door above the toilet! that strange door was open and couldn't be... More 

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The receptionists were very friendly. The services were not good. I tried to use swimming pool but they told me "Sorry we close it" without any notification also they mentioned the swimming pool as a benefit for some offers. The Restaurant Manager was Non Professional any more he usually speak with loud voice, he did not show any respect for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

Zutphen, The Netherlands
Contributor
19 reviews 19 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All in all I felt at home as far as this is possible. During a previous visit I had a small accident and the staff was very forthcoming and helpful. Breakfast is good although at this time, considering the turmoil in the country, it is "quiet" in the morning. From hotel to seaside is just a small walk. Falafel can... More 

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read your feedback and how you enjoyed your stay and that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good location; central but tucked away in an unassuming lane, away from the heavy traffic. The decor / architecture is well suited to Alexandria. The rooms are well maintained and are good value for money. A very good variety and spread for buffet breakfast and dinner. The presentation shows that the people take pride in their work. Having read... More 

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking a moment to share your experience. We are pleased to hear you enjoyed your stay with us at Grand Royal Alex Hotel and that our team met your expectation, We look forward to welcoming you back to our hotel. Best Regards Yara Ammar More 

Khanaqin, Diyala, Iraq
1 review
1 of 5 stars Reviewed January 25, 2015

Popular hotel in a poor area Smell is not good Inside the room is very bad If you want to talk about what the hotel finished everything is bad The incredible Experience the best proof go and live on your own suffering

Review collected in partnership with this hotel

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to write your feedback and bringing this matter to our attention. Please do accept my sincere apology for this uncomfortable experience. In case you would like to further discuss it, Please feel free to contact me directly on this e-mail : info@gr-alex.com Looking forward to welcoming you back soon. Best Regards Yara Ammar More 

1 review
4 of 5 stars Reviewed January 25, 2015

Nice clean hotel room perfect safe location staff are nice and friendly nada gives excellent hospitality and services wish her the best in life looking forward to my next trip to alex I will fir sure stay in grand royal hotel

Was this review helpful? Yes
YaraAmmar, Manager at Grand Royal Alex Hotel, responded to this review

Thank you for taking the time to share your review about Grand Royal Alex Hotel following your recent stay with us. I am pleased to read that our team met your expectation We look forward to welcoming you again back to our hotel. Best Regards Yara Ammar More 

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Additional Information about Grand Royal Alex Hotel

Address: 9 Al Borsa Al Kadima St | Al Raml Station, Alexandria, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Royal Alex Hotel 4*
Number of rooms: 192
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Hotel Style:
#11 Luxury Hotel in Alexandria

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