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Lagoon Alex Resort & Spa

Km 2, Alex. Cairo Desert Rd., Alexandria, Egypt
Lagoon Alex Resort & Spa
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8 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

this week i went with my family to lagoon hotel..just in front of carrfour and downtown mall ..the place is some how faraway from Alexandria i used to know..the hotel is clean nice ppl and space ..but as a family we did not enjoy our stay much cuz there were not many things to do ..tv only 15 channels with... More 

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 28, 2014

Spent one bight night there. The room was big. We asked them the day before if they could send us the breakfast to our room they called us in the morning to ask if we will eat in the restaurant or would they send the breakfast to the room!! the breakfast was horrible with limited choices i didn't even know... More 

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Contributor
20 reviews 20 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 19, 2014

Check in, check out and front desk are slow and not welcoming at all. Food and beverage are of very poor quality. System was down for two days; couldn't get an extra key for my room nor an invoice for my stay. Room furniture is od. Upon check out will find hidden charges as a surprise.

Was this review helpful? Yes 1
Alexandria, Egypt
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 26, 2013

Loved this,just got back after two week stay. Position is good. S Check in at reception easy and quick, room clean and well stocked, and exactly as I'd requested, high floor overlooking the pool. Breakfast staff excellent, soon learned our requests and after the first morning, tea and water would be on the table. We hope to return again. Thanks... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 19, 2013

Overall it is not recommended since there are other options with a bit higher rates. I needed to change the room due to malfunctioning A\C and was left in that bad smell room for around half an hour till the other room is ready. No bellman was available to pick up my bags, and I called from someone from outside... More 

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