I have been to Alexandria approx. 20 times on business and on this occasion it was the only accomodation I could find that was not booked out. I booked for 4 nights and they kicked us out after 3 nights as they told us there was a dispute with our internet booking and the room was not available for the... more

Absolutely horrible. The bathroom dirty, no bathtub. During the night was very noisy, no customer service policy. They don't say when is the check out time and when we cheked out at 2 p.m. they asked for overstay tax of 100 E.P. The phone in the room did not work, we could hear other people in their rooms. The breakfast... more

Bed sheets dirty, noisy because of disco, Swimmingpool not clean, dirty chairs in the breakfast room, the garage fare away, entering the area parking fees more

This was the absolute worst hotel my husband & I experienced, after a 16 day tour of most of Egypt! The front counter staff seemed nice, if a bit stiff at first, though they did say they were fully booked when our personal driver asked for a room.The lobby appeared clean & nicely appointed. After that, yikes! The elevator was... more

They couldn't find our reservation and they were not willing to help us with that. It seemed that they didn't believe we had a reservation. We were not allowed to use their phone and they were not willing to make a phonecall to their reservation service. After I spend about one hour on the phone (with my mobile to the... more

siamo stati in questo povero albergo 14 giorni ma siamo stati scontenti per la pulizia generale. Il personale della reception... more

no limpian la habitacion teniamos k pedirlo la dudxa rota teniamos k dudxar sentados para k no salga el agua... more

accueuil désagréable. Arrivée 12h , on nous propose d'emblée de payer un suplément pour avoir accès à nos chambre avant... more

Mittelgroßes Hotel im Norden der zweitgrößten Stadt mit schätzungsweise über 5 Mio Einwohner. Es liegt gegenüber des Montazah Palastes und... more