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Complex Hotelier Mercur Minerva Family Club

Mamaia Resort, Constanta 900001, Romania
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Complex Hotelier Mercur Minerva Family Club
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14 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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  • English first
  • Polish first
  • Any
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  • All months
    (14)
  • Mar-May only
    (1)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (2)
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Leobendorf, Austria
1 review
1 of 5 stars Reviewed 2 weeks ago

I booked for this hotel since winter and still when we arrived guess what..... "no more rooms"...... (this was on 6th of august 2015) after a lot of discussion we were relocated to another hotel and had to come back next day! when we came back guess what ..... room very very stinky everthing maked me sick....the food as in... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We 've been there in aug 2015 and it's the best for children to play and the enterteinment is good but the conditions are bad. the rooms are dirty, the cleanning is not ok, they don't clean the whole room and bathroom, they don't clean under the bed at all. The food is worse than 2 years ago and the... More 

Was this review helpful? Yes 1

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Worth a star, not 3. I had an All-Inclusive disappointing experience. The carpet on the staircase is very dirty. Does not have an elevator, so, if you stay on 2nd or 3rd floor.... The rooms are small, if you put an extra bed, you are already sitting at the door. The furniture is very low quality. Beds are fragile, so... More 

Was this review helpful? Yes 1
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

we stay with my family in this hotel one week in july, but the conditions was very bad:( we stayed 3 adults and a child in a small room, because the rooms for 2 people or 3 they are the same is not correct because we pay for 3 adults not 2.the food was every day the same you can... More 

Was this review helpful? Yes 3
Ottawa, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 15, 2014

I stayed at this complex in Aug 2013 and Aug 2014. I will come back for sure. Every time I went with the entire family - parents, children, grandparents, brothers and their children. I chose every time the All Inclusive. I had no problems for the children to find something to eat from the large buffet. Yes, is Romanian cuisine,... More 

Was this review helpful? Yes 4
Oradea, Romania
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 23, 2014

My daughter stay here for o whole week with my parents.The rooms are clean but a litle to small.The bathroom is clean but nothing special.The food was ok, all meals in bufet sistem.Lots of choices.The hotel have many facilities for cildren.The staff is ok, and the enterteiment staff is very good.I recomand this hotel for family with children,because for the... More 

Was this review helpful? Yes 2
Cluj-Napoca, Romania
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 25, 2014

Not a perfect hotel but worth what we paid for a week in high season , for sure I would go back just as I would like stricter rules to mitigate the lack of education of some of the tourists. Food quality too Romanian unfortunately for my taste, too much food and that even if many tourists complain that not... More 

Was this review helpful? Yes 1
Bucharest, Romania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 4, 2013

I stayed there between 29 August and 01 September 2013, with a friend of mine. I would recommend this compound only to family with children because all the children are awake around 08:30-09:00 o'clock and the 'party' on the hallway begins :-)) And believe me, almost all rooms have children. If you go party until late in the morning and... More 

Was this review helpful? Yes 2
bucharest
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 24, 2013

We just returned from a 3 nights trip with our children,and I felt the need to share our moments there with other travellers. If you care,like our family does,of the comfort and amneties of a place you travel,Mercur Minerva is not a place to go! The whole complex has not seen renovation since years;the rooms are incredible small,bathrooms are horrible,they... More 

Was this review helpful? Yes 1
brasov
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 13, 2012

I staied for 10 days in this hotel with my 4 years old daughter and i do not recomend to anybody. The crew is extremly unpolite, in the restaurant sometimes i had to eat with my hand because thare was not even a fork or knife, and when i 've seen how the silver wear is looking i both from... More 

Was this review helpful? Yes 5
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