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Ramada Sibiu

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Str Emil Cioran Nr 2, Sibiu, Romania
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Ramada Sibiu
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244 Reviews from our TripAdvisor Community

Traveler rating
    80
    112
    33
    12
    7
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22
72
19
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bucharest, Romania
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

With very good position in the Sibiu downtown, hotel Ramada can be a choice. The breakfast was very good and various (even Sushi we had). Staff was helpful and attentive. Some parts of the Interior design could be better maintained especially in the bathroom. Public area is contemporary and pretty quiet especially on the first floor, lounge & breakfast area.... More 

Was this review helpful? Yes
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Guest, We would like to take this opportunity to thank you for choosing Hotel Ramada Sibiu for your stay in Sibiu. We are so pleased that you enjoyed the breakfast, our public area and the interior design of the hotel. We are really sorry for the inconvenience you have experienced with our heating system. We can assure you that... More 

Cluj-Napoca, Romania
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just return from a short trip to Sibiu. We really love this city and it's a pleasure to visit it every time. With this occasion we booked a room to Ramada. From the first contact we noticed that the hotel is very clean and the stuff friendly. We were cleared informed about the price of the parking - 5... More 

Was this review helpful? Yes 2
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Mr. Florin, Thank you for taking the time to write your feedback on Tripadvisor. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standard. We are really sorry for the inconvenience you have experienced with the change of the rooms. Our team works hard to provide excellent... More 

Vienna, Wien, Austria
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 22, 2015

The Ramada Sibiu is located very near the center of the town. It offers great fascilities. The view from the open elevator is amazing. Great hotel. Breakfast offers everything you need. The rooms are very modern.

Was this review helpful? Yes 1
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Laszlo S, On behalf of our entire team here, I would like to thank you for the high marks and positive words on our hotel. We are happy that you had such a wonderful time and that you appreciated the location and its view, the room, the breakfast and all our facilities. Thank you for sharing this review and... More 

Paris, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 21, 2015

The hotel ? Beau-ti-ful The room ? Great! The service? Awful! We we "welcomed" by a trainee, who had no idea how things work in an international hotel. He didn't record my card, so at the moment I said "i'd like to charge that dinner on my room", they said "sorry, Sir, impossible." There are security gards wandering in the... More 

Was this review helpful? Yes
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Guest, Thank you for taking the time to write your feedback on Tripadvisor. I read with regret about the frustrations caused upon your check in and our collegue, a trainee one. Please accept our sincere apologies and please be so kind to contact me directly so that I could learn more about your experience and take care of it... More 

Timisoara, Romania
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

The location is perfect, right in the center and the price was very good. We traveled with 2 children and we did not pay any extra for them, that's a plus. Parking it cost 5E outside and 10E inside, pretty expensive but...Breakfast was very good at 5 stars level. Staff very fiendly and no advance payment as most hotels in... More 

Was this review helpful? Yes 1
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Mr. Bogdan, First of all, in name of the entire team, I would like to thank you for your stay at Ramada Sibiu Hotel and also for your positive comment. We highly appreciate your good words regarding the quality of service provided by our team members. The satisfaction of our guests is our highest priority and we are glad... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

We had a pleasant experience in 2013 during our 4 days stay for the New Year celebration. The service was good, the rooms were clean. We asked and got an upper room to have little noise from the New Year's party due to the fact we were travelling with our 6 months old daughter. The New Year's Eve menu was... More 

Was this review helpful? Yes 1
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Guest, We are truly happy to know that you had a great stay at Ramada Sibiu Hotel and also, you were pleased with our services and the New Year's Eve menu, panoramic view and the room. Thank you so much for the positive feedback. We do our best to be at the high standards for our clients. We look... More 

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 26, 2015

I was there for one day and one night on a bussines trip on the 8th floor .Room is nice view is ok and the bed is better .The walls are paper thin ,you could hear the next guy sneeze and coughing in the next room.The maids very noisy on the hall way , despite the Do not disturb sign... More 

Was this review helpful? Yes 2
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Mr. Marius, We would like to take this opportunity to thank you for choosing Hotel Ramada Sibiu for your stay in Sibiu. We were very concerned to hear about your experience with us. Our team works hard to provide excellent services for each customer. Any delay or mistake providing our services is certainly unintentional and regrettable. We continue to... More 

Timisoara, Romania
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 20, 2015

I’m writing to you on behalf of my colleagues and me , sharing our experience in your hotel between 10th and 12th of February, when we made the mistake to have a conference in your hotel. I will start with the evening in which I made my check in, when your colleagues from reception told me that we ( me... More 

Was this review helpful? Yes 7
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Mrs. Stoica, Thank you for sharing your experience at Ramada Sibiu Hotel. Following your remarks, please allow me to provide you some clarifications: All extraservices were supposed to be paid by the guests at the Front Desk. This aspect was cleary mentioned in the event charts that were signed and stamped by your Company representatives. Our staff did nothing... More 

Senior Contributor
28 reviews 28 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 14, 2015

Although great located and had a great design few years ago when it was opened, started to fade out Details are pretty used, people got pretty arrogant and some of them started to misbehave No air in some rooms, as windows are not easy to be used

Was this review helpful? Yes 2
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear guest, Thank you for your review. With respect to the hotel design and all its details, nothing has got changed. Further more, during the next period, our hotel will undergo a refurbishment process. About the windows, I assure you that all of them can be opened but for safety reasons, these can only be opened partially. We are always... More 

Bucharest, Romania
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 1, 2015

I used to stay at Ramada every time I am going to Sibiu. The main reason is that it is a nice & clean hotel, right closed to the old town. The service was good; I have received a free upgrade of the rooms without even asking. Since I arrived very late and the restaurant was closed, the one of... More 

Was this review helpful? Yes 1
Mirabela P, Public Relations Manager at Ramada Sibiu, responded to this review

Dear Guest, Thank you so much for choosing Ramada Sibiu Hotel & sharing your feedback with us.Positive reviews always give us encouragement to work more efficiently. It is always a pleasure to welcome back regular customers who appreciate our service delivery and we all look forward to your return in not too distant future. Sincerely yours, Mirabela More 

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