the hotel is well situated ,near the martiza river and the town centre.which at least have that in its favour. the hotel staff were very unfriendly .they just ignore you when we enter the bar for example,the staff continued to smoke and talk to each other,the even give you a nasty look. The victoria group needs to give all the... more

A very well decorated and comfortable hotel in a good central location which is let down by the rude and unhelpful reception staff, poor cleaning and hostile bar staff. Pity ...if they get their act together they would have a truly excellent hotel. more