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Hotel Opal Exclusive

Krupska bb, Bihac 77000, Bosnia and Herzegovina
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32 Reviews from our TripAdvisor Community

Traveler rating
    15
    13
    0
    2
    2
See reviews for
6
6
1
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Turku, Finland
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

While Bihać itself is not a destination to speak much about, it's a good base, if you are visiting Una national park or the marvellous Plitvice lakes on the Croatian side of the border. The hotel is excellently located by the river Una and from our room we had a wonderful view to the river. We had a nice triple... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very good and clean hotel in general. This hotel is positioned by the river Una. I was on the second floor. In single premium room, I think. However the view was breathtaking. In summer time the river is the natural AC. The sound, the small waterfalls are great to watch from the room. Rooms are entered and powered by the... More 

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Manuela Š, Manager at Hotel Opal Exclusive, responded to this review

Dear guest, thank you for staying at our hotel. Thank you for the review. Hope you will come back again. Kind regards! More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 18, 2015

we spent one night last Saturday as we were in Plitvicka Jezera (lakes of Plitvice) in Croatia, some 18km away, where most structures were closed (out of season): we had looked for a hotel and some comments made us trust this one, the manageress over the phone and in person on arrival was friendly and showed us room 211 with... More 

Was this review helpful? Yes 1
Manuela Š, Manager at Hotel Opal Exclusive, responded to this review

Dear RobertoJ, first of all please accept my sincere apology for the inconvenience that your stay has caused to your trip while in Bihać. I am very upset that your problems have been dealt with in the manner they have, all the issue have been addressed immediately with the entire staff and all the issues pointed out in the room... More 

Tuzla, Bosnia and Herzegovina
Level Contributor
103 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed December 7, 2014

Excellent service, interior design and location. Great food! For detailed review, read on. LOCATION: very good. Close to the center of the town, but you have to find your way to the hotel through some narrow streets and not too attractive part of town. Some building and construction in progress near by. But on the other hand, once you get... More 

Was this review helpful? Yes 1
Manuela Š, Manager at Hotel Opal Exclusive, responded to this review

Dear Drecus, thank you for taking the time to write about your experience at our Hotel, I am pleased to hear that we have meat your expectations, and please rest assured that the review will be shared with the entire team. Drecus, the entire team is looking forward to welcome you back to our Hotel and to Bihać. Best regards... More 

sarajevo
Level Contributor
53 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 28, 2014

For the sake of fairness, I have decided to update my review as obviously either they changed staff, or we were lucky this time :-). We were disappointed by service on last stay, but decided to stay again due to convenience of location. Have to say the ladies at the reception ( if I recall well Mirela and Amra) were... More 

Was this review helpful? Yes 2
Manuela Š, Manager at Hotel Opal Exclusive, responded to this review

Dear Adidasba, thank you very much for taking the time to write us one more time we do greatly appreciate the comment. We do our best to take all the comments into consideration and work on improvements on all aspects of our service. Adidasba, the entire team of Hotel Opal exclusive is looking forward to welcome you to our hotel... More 

Leighton Buzzard, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 27, 2014

Stayed for 2 nights in a triple room with an extra bed to accodate the whole family (2 adults and 2 children). Well signposted and easy to find, near to Bihac centre and plenty of room to park. The hotel is well looked after, friendly service and very clean. Even had a chocolate on the pillow, to the kids' delight.... More 

Was this review helpful? Yes 1
Manuela Š, Manager at Hotel Opal Exclusive, responded to this review

Dear Andy_WFC, thank you very much for taking the time to share your experience about you visit to Hotel Opal exclusive, it was a great pleasure to welcome you and your family to our Hotel. I am happy to hear that we have meet your expectations, and please rest assured that your comment will be shared with the entire team.... More 

sarajevo
Level Contributor
53 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed May 7, 2014

There are all preconditions to have this hotel great, but it was not really nice experience. We were there for business purposes and booked meeting room for few hours, but when we arrived we realized that they are rented to others who book them for longer period then few hours. Well, fine and understandable, but we shall be informed about... More 

Was this review helpful? Yes 1
Tuzla, Bosnia and Herzegovina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 7, 2014

This river is located by the very river and it is beautiful and exclusive indeed. Food is excellent, so is the service. It is very clean, rooms are deluxe. It has great conference room for business purposes. It is very close to town centre. Massage services are great!

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Zagreb, Croatia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 3, 2014

Hotel was beautiful, and the location by the river gives it a romantic and cozy vibe. Our room was really nice and clean with awesome view! Staff was really polite and helpful. They also have a great restaurant on ground floor and city centre is located within walking distance to a hotel. The only minus was that we stayed there... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 7, 2014

I think Hotel Opal is nice, but it lacked some of the charm of the family-owned, family-run place I stayed last time. The rooms were really warm and hard to regulate (so, I just left the door open). The restaurant is nice; great breakfast overlooking the water.

Was this review helpful? Yes 2
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