I doubt if many people ever pay the huge rack rates, we certainly didn't, its an upmarket place for Ukraine, remember the country was a nightmare until recently, in the early 90s we had no heat and broken windows where snow came in, now you can enjoy the Grand , breakfast on the terrace , enjoy a pint at the... more

I was a little uneducated what to expect from the Grand. This was my first trip to the Ukraine and both my Brothers as welI. I have a lot of experience in the hotel industry and I was rather impressed with the overall flow of the hotel, and the complimentary breakfast. I thought the room was small but very Quaint.... more

i stayed here for 2 nights in a suite and was very impressed.i was here on business and the company i was visiting booked me here and i was a little worried after reading other reviews.i have to be honest and say that my room was excellent .it was very clean and yes a little dated but this is a... more

Only in the bizarre planet that is Ukraine currently is the Grand Hotel is a 4 star hotel. Taken objectively, compared to any other hotel in Europe, this would be at best a 3 star hotel that might actually be only a 2 star hotel on its worse days. 4 star hotels are things like the Savoy in London, with... more

The Grand Hotel is located in the center of L'viv across from the park and the Schevchenko statue (donated by Canadian Ukrainians). The lobby is efficient and european size, that is, small. The rooms are probably the best in town when you consider that Ukraine and L'viv are just opening up to tourism. Housekeeping was clean and we had no... more

This is a hidden gem. Great service, in English, with modern facilities in a traditional setting. Clean spacious rooms, respectable breakfast and a nice little bar too. Staff helped sort out onward transport after Europcar messed up. more

We stayed in the Grand Hotel and though the room was okay and the food acceptable, the service at the desk was not. There did not seem to be any problem when we checked in . . . our reservation was in place and our room ready. We were approached the next day and were told that the room was... more

Found the Grand Hotel rooms and food exceeded my expections for a four night stay. Pros: Location - in heart of Lviv, near major tourist attractions and across from the main square. Maybe 15 minutes from the airport Rooms - recently renovated bathrooms, ample hot water, complementary small bottle of champagne on arrival and single daily bottled water (tap water... more

Let me start by saying the reservation manager is unprofessional and lazy, as well as very forgetful. Upon checking in while on "Official" Government travel. The very rude female receptionist demanded proof of reservations in the way of printed off email traffic between myself and the reservation manager, Nicholas. Never was I told to bring along "proof" of reserved rooms.... more