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Citadel Inn Hotel & Resort

Travelers' Choice award winner
11, Grabovskiy Str., Lviv 79000, Ukraine
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1 room 1 guest
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Citadel Inn Hotel & Resort
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • German first
  • Italian first
  • Polish first
  • Russian first
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  • Turkish first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (44)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (24)
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Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

It's a really nice hotel ..had a very comfortable stay there ...would definitely love to visit again ...highly recommended for a very serene atmosphere ! And frankly speaking everyone was friendly!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Iryna K, Менеджер по обслуживанию клиентов at Citadel Inn Hotel & Resort, responded to this review

Dear reevuneogi! Thank you for such warm words about our hotel and staff. It has been a privilege to welcome you at Citadel Inn Hotel.We are very grateful that you appreciated the work of our team. We will be very glad to see you again in our hotel. Thank You for choosing us. "Citadel Inn" Hotel & Resort team! More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 26, 2015

This hotel is one of the best hotels I've ever seen. Professional and friendly personal as well as an outstanding infrastructure makes this hotel absolutely recommendable. this hotel will be my first choice in the city. Don't forget the outstanding chef.

Was this review helpful? Yes 1
Iryna K, Администратор at Citadel Inn Hotel & Resort, responded to this review

Dear Mr. Peter! Thank you for such warm words about our hotel and staff. Your opinion is very important for us! We will be very glad to see you again in our hotel . "Citadel Inn" Hotel & Resort team! More 

Zaandam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

Nice room in a beautiful environment. Easy to walk to the city center. Very helpful and friendly staff. Bathroom was a bit small (no bath, only shower), but the room itself was okay. Breakfast was very good.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Iryna K, Менеджер по обслуживанию клиентов at Citadel Inn Hotel & Resort, responded to this review

Dear Zaandam! We are very grateful for such warm words about our hotel and staff. We are very glad to know that You liked our city and hotel. Thank You for Your choice! Citadel Inn Hotel & Resort Team More 

Budapest, Hungary
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2015

We stayed at the Citadel for almost a week and it was an unforgettable experience! By far the nicest hotel in Ukraine and the best food. I highly recommend this hotel for all of your business and leisure travel. As an extra bonus, the chef gave us a special cooking class. It was amazing!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Iryna K, Менеджер по связям с общественностью at Citadel Inn Hotel & Resort, responded to this review

Dear Rtleary53! It has been a privilege to welcome you to Citadel Inn Hotel. Thank you for your choice!We will try to do our best to make every your stay unforgettable! We are thrilled that you had a great stay and enjoyed our staff, property, and service. With kind regards, "Citadel Inn" team. More 

Yerevan, Armenia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 3, 2015

The hotel is really beautiful, the territory is green and well-groomed, service is good but the rooms and breakfast are far from being 5 stars, and seeing men in bathrobes during breakfast is really surprising, not in a good way. Besides walking to the city center is not 10 mins for sure. It'll take 20 or more and you have... More 

Was this review helpful? Yes 4
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Daer Mr. Leary! It has been a privilege to welcome you to Citadel Inn Hotel. We are very grateful that you appreciated the work of our team. We try to be true professionals and genuinely committed to create for every guest unforgettable staying in Lviv. Thank you for sharing your experience and hope to see you very soon... in July... More 

Jerusalem, Israel
Level Contributor
167 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed April 18, 2015

The recently renovated Citadel is a sort of dream. One of a chain of forts built by the Austro-Hungarian empire in the 1850s, it sits atop a hill overlooking Lviv. This fort was renovated and given a five-star appearance. The brick building is a giant cylinder, and rooms all face out. Internal stairs take one to the second and third... More 

Was this review helpful? Yes
Iryna K, Администратор at Citadel Inn Hotel & Resort, responded to this review

Dear Sfrantz! We are very grateful for such warm words about our hotel and staff. Your opinion is very important for us. We are looking forward to see you again in our hotel, to make your next stay even better. "Citadel Inn" Hotel & Resort team! More 

Kiev, Ukraine
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

I am so happy Lviv has this top quality venue. We organized an annual meeting with our vistting CEO and this place really contributed to the great time we had in Lviv. Our CEO who spends half of his life in the hotels around the world admitted that this is the place you want to return even before you leave... More 

Was this review helpful? Yes 1
Iryna K, Администратор at Citadel Inn Hotel & Resort, responded to this review

Dear Mr. Vadim! Thank you for such warm words about our hotel. We are very glad to know that You liked our city and hotel. We will be very glad to see you and your company again in our hotel. "Citadel Inn" Hotel & Resort team! More 

Budapest, Hungary
1 review
5 of 5 stars Reviewed April 6, 2015

All the other glowing reviews of the hotel and the staff are true. I was exceedingly pleased with the service, the facilities were amazing and the short walk to downtown meant that we never needed a taxi to enjoy nightlife, touring and enjoy the atmosphere of this historical city, Lviv. The reviews which said that it was far from the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Keith! Thank you for your choice! It is very important for us to hear such kind words about your hotel. We will be very glad to see you again in our hotel. More 

Torquay, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed March 26, 2015

The best hotel I have ever stayed in, such friendly hospitable staff, with beautiful delicious food. I will come back again! Anyone who has never been to Ukraine must visit Lviv to appreciate the humour, culture, food, and history of this great country and people.

Was this review helpful? Yes
Iryna K, Администратор at Citadel Inn Hotel & Resort, responded to this review

Dear Mr. Graham! Thank you for such warm words about our hotel and staff. Your opinion is very important for us. We will try to do our best to make every your stay unforgettable! We will be very glad to see you again in our hotel . Thank You for choosing us. "Citadel Inn" Hotel & Resort team! More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 20, 2015 via mobile

I thoroughly enjoyed the week that I spent at the hotel for some business meetings. It is such a unique and beautiful design that it is worth visiting just to see the creative design of how they turned an old citadel tower into a hotel. The lobby bar is especially nice. The staff was helpful and always responded with a... More 

Was this review helpful? Yes 2
Iryna K, Менеджер по обслуживанию клиентов at Citadel Inn Hotel & Resort, responded to this review

Dear Tom, Thank you very much for your review. We are thrilled that you had a great stay and enjoyed our staff, property, and service.How wonderful to read your great review and thank you for taking the time to share your experience. We are working for you and your kind words are the best compliment for us. Looking forward to... More 

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