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All 50 Lviv hotels

Citadel Inn Hotel & Resort

5.0 of 5 Hotel   |   11, Grabovskiy Str., Lviv 79000, Ukraine
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Citadel Inn Hotel & Resort
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Ranked #4 of 50 hotels in Lviv
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93 people have reviewed this hotel

Traveler rating
    73
    16
    2
    2
    0
See reviews for
12
19
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
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  • Any
English first
Beirut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This spectacular citadel is turned to a palace where the staff treat you like a king. You can start from the reservation to the front desk then to room service and ending it with the restaurant staff.... All above standard. Their smiles makes your day and their professionalism makes your life easier. Located on a quit hill, and easily accessible... More

Was this review helpful? Yes 1
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear John! It is very important and nice to hear such sincere words about our hotel and especially about our service. We try to make the guest's stay not only pleasurable, but also warm like at home. We strive to improve our skills. And Mr John, we are always glad to see you again. Thank You for Your choice! Citadel... More

Kiev, Ukraine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really nice hotel that used to be an ancient citadel. Close to the city center and parks, good breakfast with a terrific view, comfy,clean and big rooms. Quiet place around the hotel, no busy streets nearby. The staff was very friendly and helpful.

Was this review helpful? Yes 1
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Denys! We are very happy to hear such warm words from you about our hotel and staff, your opinion is very important for us. Hope to see you again in our hotel in near future to make your rest even more comfortable and memorable! Thank You for Your choice! Citadel Inn Hotel & Resort Team More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everybody in this hotel is very friendly and really care about your rest while you are staying... Specially I'd like admit one girl from restaurant, her name Nataly. She was so attentive to us, her advices about local kitchen were so right! Also she gave us nice explanation about Lviv's sights and we enjoined it! Even if you are not... More

Was this review helpful? Yes 1
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear, Slava! Thank you so much for such kind words. We are extremely happy to realise that our work made our gues fell comfortable and satisfied. We hope to see you at our hotel next time. Thank You for Your choice! Citadel Inn Hotel & Resort Team More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been visited Citadel Inn at first due to my business reasons as a member of "Win with Lion" Forum' Board. And find this location really perfect for a business venue like that. All - location, in-site logistics, halls, provision, staff assistance and service was very up scale. For my great retreat u did not have much time to... More

Was this review helpful? Yes 4
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Iryna! Thanks for such a pleasant review, it is the best reward for our efforts. We will be happy to see You again in our hotel and will do our best for you to enjoy SPA procedures on your next visit! Thank You for Your choice! Citadel Inn Hotel & Resort Team More

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

Every time I visit Lviv, I try to stay in Citadel Inn hotel. This is very special hotel in an ancient building in a silent location near the city center. Great food, superior breakfast, nice rooms, trained staff. I advise you to stay here. There is no better hotel in Lviv. Only service i miss is a swimming pool. The... More

Was this review helpful? Yes 3
Iryna K, Администратор at Citadel Inn Hotel & Resort, responded to this review

Dear Evgeny! We kindly thank you for such a warm review about Citadel Inn. We hope to see you soon in our hotel again and to give you more pleasant memories! Thank You for Your choice! Citadel Inn Hotel & Resort Team More

Varese, Italy
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2014

a fortress converted in a hotel, particular and unique quite place, no noises from outside nice rooms and clean the restaurant room is beautiful, built on the top of the castle, amazing view the hotel is not in the city centre but just 10 minutes walk to downtown A special comment to the staff, very kind and helpful when we'd... More

Was this review helpful? Yes 1
Iryna K, Менеджер по обслуживанию клиентов at Citadel Inn Hotel & Resort, responded to this review

Dear Dario! We are so gratefull for such kind words. Hope to see you soon in our hotel. We will be happy to see you any time. More

London, United Kingdom
Contributor
18 reviews 18 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 3, 2014

Citadel Inn is a great choice if you are looking for a smart hotel. Room was very spacious although bed was super soft (something I found quite common in Ukraine, so maybe just a preference over there). Service is spot on and all the staff were very friendly and spoke English very well. The only downside i would say is... More

Was this review helpful? Yes 2
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Mrs. Anonymous! Thanks for such a pleasant review, it is the best reward for our efforts. We always try to keep the level of service at the highest level. We will be happy to see You again in our hotel and make Your stay even better. "Citadel Inn" Hotel & Resort team! More

Kiev, Ukraine
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2013

Excellent service and attention to detail on everything and then more! When checking out early in the morning, I was presented a small birthday cake... I had not realized it was my birthday! Small gesture, but big impact. Will be back soon!

Was this review helpful? Yes 2
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear mr. Chenier! We are happy to hear such nice words about our hotel and to make your stay in Lviv that memorable! Hope you will visit us soon again and get even more pleasant impressions! "Citadel Inn" Hotel & Resort" Team More

london
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 14, 2013

This was my first trip to Lviv and I was surprised by the history and architecture of the city and the way that the Citadel Hotel had been created from the old fortress. The hotel is well stated for the City, the staff are very friendly and the quality of the food is very good

Was this review helpful? Yes 2
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Crage! We are very pleased to hear such an extremely kind words about our hotel and services. We hope to see you more often in our hotel and share pleasant moments with you. "Citadel Inn" Hotel & Resort" Team. More

Vienna, Austria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2013

The Citadel Inn Hotel and Resort is the ideal place for guests who require the highest standards of hospitality. The rooms are perfect in every detail. The service is professional from the front desk to the cleaning staff. The restaurant "Garmata" is a memorable dining site since - a place where authentic designs shape the extraordinary interior. It also has... More

Was this review helpful? Yes 1
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Irina! We sincerely thank You for Your high opinion of our service. We hope that next time when You will be in Lviv, You'll stay in our hotel.Your positive review is the best reward for our efforts "Citadel Inn" Hotel & Resort team! More

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Additional Information about Citadel Inn Hotel & Resort

Also Known As:
Citadel Hotel
Citadel Hotel Lviv
Citadel Inn Hotel And Resort
Address: 11, Grabovskiy Str., Lviv 79000, Ukraine
Phone Number:
Location: Ukraine > Lviv Oblast > Lviv
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#1 Business Hotel in Lviv
#2 Family Hotel in Lviv
#4 Luxury Hotel in Lviv
#5 Romantic Hotel in Lviv
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Citadel Inn Hotel & Resort 5*
Official Description (provided by the hotel):
In an old fortress in central Lviv, Citadel Inn Hotel & Resort offers luxurious accommodation with free Wi-Fi. It offers an award-winning restaurant and a gym and sauna open 24 hours. On-site parking is free.All rooms and suites of Hotel & Resort Citadel Inn are equipped with a flat-screen cable TV, minibar and seating area. The private bathrooms include toiletries, bathrobes and slippers.Garmata Restaurant serves European and Ukrainian gourmet cuisine. The wine cellar features a wide selection of international wines.A meditation room and business centre are open 24 hours a day and a concierge service is provided. City tours and a shuttle to Lviv International Airport, the train station or bus station are available on request.Citadel Inn Hotel & Resort is just a 5-minute walk from the Lviv Art Gallery, and Ploshcha Rynok is a 10-minute walk away. ... more   less 
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