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Citadel Inn Hotel & Resort

5.0 of 5 11, Grabovskiy Str., Lviv 79000, Ukraine
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Citadel Inn Hotel & Resort
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Citadel Inn Hotel & Resort
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118 reviews from our community

Traveler rating
    91
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    3
    0
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14
26
11
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Beverley, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Situation on the top of a hill about 10 minutes walk from the centre is this wonderful hotel in an old citadel. Rooms are in keeping with the style of the property. Service was really good and they couldn't do enough to help with any requests. Would visit again for sure.

Was this review helpful? Yes
Iryna K, Менеджер по связям с общественностью at Citadel Inn Hotel & Resort, responded to this review

Dear Jason! It is very important for us if guests after staying in our hotel leave some wishes according to the next visit. We are waiting for your next visit to make your stay unforgetable. Thank you for your choice. Citadel Inn Hotel & Resort Team More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

If you are looking for top luxury, combined with genuine warmth and friendliness, topped with a superbly renovated historic place: go there! Highly recommended. Excellent free WLAN, free Sauna, magnificent view form restaurant terrace.

Was this review helpful? Yes
Iryna K, Менеджер по связям с общественностью at Citadel Inn Hotel & Resort, responded to this review

Dear Mr. Thomas! How wonderful to read your great review and thank you for taking the time to share your experience. My special thanks for the comments you have made on our staff and hotel in general. I am ever so glad to hear you have enjoyed your stay in Citadell Inn. We all look forward to welcoming you back... More 

Kiev, Ukraine
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 7, 2014 via mobile

Definitely one of the best hotels in Lviv. It is secretly hidden in the centre of Lviv which allows you to have real feeling of city escape. It used to be old tower and prison, but everything in the hotel starting form lobby till the smallest piece of you room is gourgeous. The service is trained on very good level,... More 

Was this review helpful? Yes
Iryna K, Менеджер по связям с общественностью at Citadel Inn Hotel & Resort, responded to this review

Dear Maria A., It is a great pleasure for us to read such nice reviews. We are working for you and your kind words are the best compliment for us. Looking forward to your next visit. Citadel Inn Hotel & Resort Team More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed October 28, 2014

I stayed at Citadel in October 2014 and I absolutely LOVED it! The room was spacious and clean, the bed was very comfortable. I appreciated the place being super quiet, yet it took only 10min to walk to the city center. Breakfast was great - try their cheese cakes, they are out of this world! I also had some soups... More 

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Iryna K, Менеджер по связям с общественностью at Citadel Inn Hotel & Resort, responded to this review

Dear Yuliya! We are very pleased to read such positive reviews .We try to ensure that our guests enjoyed their staying at Citadel Inn Hotel & Resort . The greatest joy to us are positive impressions and kind words of people who visits us. We promise that we will improve the spa facilities. We're waiting for your next visit .... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 13, 2014 via mobile

The best parts of my stay there were the service and the views from the restaurant. Friendly genuinely helpful and cheerful stuff calls for the accolades and the views of the city were breathtaking. If You are planning to have a massage there - go ahead but make sure You ask the front desk to warm up the massage room,... More 

Was this review helpful? Yes 1
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Anna! It is very important for us if guests after staying in our hotel leave some wishes according to the next visit. We have already taken into account this remark and we can make you sure that during the next your visit at Citadel Inn you'll enjoy your massage. We hope to see you in the nearest future. Citadel... More 

Miami, Florida
Top Contributor
76 reviews 76 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 1, 2014

I spent a weekend in this hotel. It was a very good hotel built in a castle and which had amazing views of the City of Lviv. I would certainly consider coming back to this hotel when I return to Lviv. Overall a very good experience. Rooms are quite spacious.

Was this review helpful? Yes 1
Iryna K, Менеджер по связям с общественностью at Citadel Inn Hotel & Resort, responded to this review

Dear Alejandro! Thank you for your choice! It is very important for us to hear such kind words about our hotel. We are waiting for your next visit to make your stay unforgetable. More 

Dartford, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 1, 2014

The staff here are fantastic they cannot do enough to make your stay a pleasant one. The hotel definitely deserves its 5* status +. It's location just a pleasant 10 min. walk to the city centre and set in beautiful landscaped gardens with great views over the city of Lviv. I enjoyed every minute of my stay in this unique... More 

Was this review helpful? Yes 3
Iryna K, Менеджер по обслуживанию клиентов at Citadel Inn Hotel & Resort, responded to this review

Dear Mr. Kendavies, Thank you for your positive comment. It is a great pleasure to see that our work brings people happiness. Hope to see you soon in our hotel. We will be happy to see you any time. More 

Ammanford, Wales
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 1, 2014

A stunning hotel and a great restoration of an historic building. Genuine 5 star luxary. Reception and Restaurant Staff were excellent. No need to add my photos because the web page ones are better and are a true reflection. Champaign on ice at breakfast was the best finishing touch. Restaurant food is top quality. We had 3 meals there. Walked... More 

Was this review helpful? Yes 3
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Mark! Thank you so much for your review, we are very glad that you have liked our hotel and staff, your opinion is very important for us. We are looking forward to your next stay in our hotel, and we will try to make it even better. Thank you for your choice. More 

Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

We recently spent 5 nights at the Citadel Inn. The staff was extremely gracious. There was some confusion with our transport from the airport and they were extremely accommodating, paying for our transfer as well as a giving us a lovely fruit basket. The hotel is a short walk from downtown, being a bit off the beaten path gave us... More 

Was this review helpful? Yes 1
Iryna K, Менеджер по обслуживанию клиентов at Citadel Inn Hotel & Resort, responded to this review
Google Translation

Здравствуйте! Нам очень приятно что Вы нашли время и написали этот отзыв. Так радостно читать такие теплые слова и понимать... More 

Meulebeke
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

For my job I have to be in Lviv a few times a year, and always I try to stay in the Citadel Inn. Because after long trips on the Ukranian roads it's good to arrive at the hotel... The rooms are very comfortable, very stylisch and clean bathrooms, the food and drinks are of good quality. And they have... More 

Was this review helpful? Yes 4
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Claude! Thank You for Your opinion and warm words about our hotel and staff! We do our best to make You feel like home when staying in Citadel Inn and are happy to satisfy Your needs at a highest level. We look forward to your next visit and hope to impress you even more! Sincerely, The Hotel Citadel Inn... More 

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Additional Information about Citadel Inn Hotel & Resort

Address: 11, Grabovskiy Str., Lviv 79000, Ukraine
Phone Number:
Location: Ukraine > Lviv Oblast > Lviv
Price Range (Based on Average Rates): $
Hotel Class:5 star — Citadel Inn Hotel & Resort 5*
Number of rooms: 26
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Also Known As:
Citadel Hotel Lviv
Citadel Inn Hotel And Resort
Hotel Style:
#1 Business Hotel in Lviv
#2 Family Hotel in Lviv
#2 Spa Hotel in Lviv
#4 Romantic Hotel in Lviv
#5 Luxury Hotel in Lviv

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