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Citadel Inn Hotel & Resort

Travelers' Choice award winner
11, Grabovskiy Str., Lviv 79000, Ukraine
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Best prices for: 1 room 1 guest
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Citadel Inn Hotel & Resort
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Citadel Inn Hotel & Resort
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136 reviews from our community

Traveler rating
    108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Yerevan, Armenia
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is really beautiful, the territory is green and well-groomed, service is good but the rooms and breakfast are far from being 5 stars, and seeing men in bathrobes during breakfast is really surprising, not in a good way. Besides walking to the city center is not 10 mins for sure. It'll take 20 or more and you have... More 

Was this review helpful? Yes 2
Jerusalem, Israel
Top Contributor
144 reviews 144 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 18, 2015

The recently renovated Citadel is a sort of dream. One of a chain of forts built by the Austro-Hungarian empire in the 1850s, it sits atop a hill overlooking Lviv. This fort was renovated and given a five-star appearance. The brick building is a giant cylinder, and rooms all face out. Internal stairs take one to the second and third... More 

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Iryna K, Администратор at Citadel Inn Hotel & Resort, responded to this review

Dear Sfrantz! We are very grateful for such warm words about our hotel and staff. Your opinion is very important for us. We are looking forward to see you again in our hotel, to make your next stay even better. "Citadel Inn" Hotel & Resort team! More 

Kiev, Ukraine
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

I am so happy Lviv has this top quality venue. We organized an annual meeting with our vistting CEO and this place really contributed to the great time we had in Lviv. Our CEO who spends half of his life in the hotels around the world admitted that this is the place you want to return even before you leave... More 

Was this review helpful? Yes 1
Iryna K, Администратор at Citadel Inn Hotel & Resort, responded to this review

Dear Mr. Vadim! Thank you for such warm words about our hotel. We are very glad to know that You liked our city and hotel. We will be very glad to see you and your company again in our hotel. "Citadel Inn" Hotel & Resort team! More 

Budapest, Hungary
1 review
5 of 5 stars Reviewed April 6, 2015

All the other glowing reviews of the hotel and the staff are true. I was exceedingly pleased with the service, the facilities were amazing and the short walk to downtown meant that we never needed a taxi to enjoy nightlife, touring and enjoy the atmosphere of this historical city, Lviv. The reviews which said that it was far from the... More 

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Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Keith! Thank you for your choice! It is very important for us to hear such kind words about your hotel. We will be very glad to see you again in our hotel. More 

Torquay, United Kingdom
1 review
5 of 5 stars Reviewed March 26, 2015

The best hotel I have ever stayed in, such friendly hospitable staff, with beautiful delicious food. I will come back again! Anyone who has never been to Ukraine must visit Lviv to appreciate the humour, culture, food, and history of this great country and people.

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Iryna K, Администратор at Citadel Inn Hotel & Resort, responded to this review

Dear Mr. Graham! Thank you for such warm words about our hotel and staff. Your opinion is very important for us. We will try to do our best to make every your stay unforgettable! We will be very glad to see you again in our hotel . Thank You for choosing us. "Citadel Inn" Hotel & Resort team! More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2015 via mobile

I thoroughly enjoyed the week that I spent at the hotel for some business meetings. It is such a unique and beautiful design that it is worth visiting just to see the creative design of how they turned an old citadel tower into a hotel. The lobby bar is especially nice. The staff was helpful and always responded with a... More 

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Iryna K, Менеджер по обслуживанию клиентов at Citadel Inn Hotel & Resort, responded to this review

Dear Tom, Thank you very much for your review. We are thrilled that you had a great stay and enjoyed our staff, property, and service.How wonderful to read your great review and thank you for taking the time to share your experience. We are working for you and your kind words are the best compliment for us. Looking forward to... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 16, 2015

All round in every aspect one of the best hotels in Lviv by far. The hotel itself is faultless. It is Austrian built defence fortress (1850-1856) converted into an amazing 5 star hotel. Only one downfall is how far out from the city centre it is.. Apart from this i would recommend anyone to experience what we did.

Was this review helpful? Yes 2
Iryna K, Public Relations Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Paulooooo! Thank you very much for your review. We will be very glad to welcome you at our hotel&restaurant next time and we promise to show you short direct way to the city centre (which takes about 7-10 min. on foot). We really appreciate your choice. With kind regards, "Citadel Inn" team. More 

Dongguan, China
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 28, 2014

Amazing location. Very good service with very helpful staff both at the hotel and the restaurant. Very near to the city center. Comfortable rooms and excellent food. highly recommended if in lviv. A must stay.

Was this review helpful? Yes 1
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to write such positive and extensive review about your experience at Citadel Inn. We are thrilled that you had a great stay and enjoyed our staff, property, and service. We are so happy to hear that you have found "your place" in Lviv and We do hope it's not too long before... More 

Beverley, England, United Kingdom
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 24, 2014

Situation on the top of a hill about 10 minutes walk from the centre is this wonderful hotel in an old citadel. Rooms are in keeping with the style of the property. Service was really good and they couldn't do enough to help with any requests. Would visit again for sure.

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Iryna K, Менеджер по связям с общественностью at Citadel Inn Hotel & Resort, responded to this review

Dear Jason! It is very important for us if guests after staying in our hotel leave some wishes according to the next visit. We are waiting for your next visit to make your stay unforgetable. Thank you for your choice. Citadel Inn Hotel & Resort Team More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

If you are looking for top luxury, combined with genuine warmth and friendliness, topped with a superbly renovated historic place: go there! Highly recommended. Excellent free WLAN, free Sauna, magnificent view form restaurant terrace.

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Iryna K, Менеджер по связям с общественностью at Citadel Inn Hotel & Resort, responded to this review

Dear Mr. Thomas! How wonderful to read your great review and thank you for taking the time to share your experience. My special thanks for the comments you have made on our staff and hotel in general. I am ever so glad to hear you have enjoyed your stay in Citadell Inn. We all look forward to welcoming you back... More 

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