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Rixos Hotel Libertas

5.0 of 5 Liechtensteinov Put 3 | Dubrovnik Neretva County, Dubrovnik 20000, Croatia
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Rixos Hotel Libertas
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Rixos Hotel Libertas
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871 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Rixos Hotel Libertas
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Bucharest, Romania
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 26, 2015

Outstanding resort considering the location, interior design and facilities. Pros: 1. An excellent position for a serene holiday but only 15-20min walk from Dubrovnik main gate (that's an extraordinary advantage as the city is highly crowded and the streets are as old as the city -2 lane is a luxury for central area of Dubrovnik) 2. The hotel do not... More 

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almeria
1 review
5 of 5 stars Reviewed January 24, 2015

we stayed at this hotel for our Honey Moon, and at the same time New Year´s Eve hollydays. we wanted something new for our Honey Moon. we made a very late arrival ( +- 1:00 am) and the reception man was very kind and comprehensive and also had at every time a smile on his face. I ordered news papers... More 

Was this review helpful? Yes
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you very much for taking your valuable time to post a thorough review on Tripadvisor. Your kind words encouraged us to provide even better service to all our valued guests. We are delighted to hear that you enjoyed your stay/honeymoon with us. It was our pleasure to have you as our guests and we hope we will... More 

Newcastle upon Tyne, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 23, 2015

I have no idea how this hotel has won any award never mind a prestigious one. To my mind this is simply devalueing hotel awards. It has deep seated problems not least with its catering. Poorly cooked barely tepid food in the cafeteria and absolute rubbish in the a la carte. The view is spectacular but how many other hotels... More 

Was this review helpful? Yes 1
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for posting your review on Tripadvisor. The guest feedback is highly appreciated since it gives us an opportunity to continuously improve the service we deliver to our valued guests. Our crucial goal is to make our guests happy. We are sincerely sorry to hear we did not entirely meet your expectations. However, all our rewards have... More 

Podgorica, Montenegro
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2015 via mobile

I really enjoyed great view and location of this hotel, however being a 5star hotel it should take care of some details such as - strange smell in the room - turkish bath not so good - chambermaids are extremely polite, receptionist ok, staff in the bar a bit rude - all areas of the hotel are very clean except... More 

Was this review helpful? Yes 3
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you very much for taking your valuable time to post a review on Tripadvisor. First of all, we are glad to hear that you enjoyed your stay in general. We also highly appreciate your suggestions. Our rooms will be renovated and furniture will be replaced with a new and more luxurious one. All the details you mentioned... More 

Tirana, Albania
Top Contributor
57 reviews 57 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 8, 2015

The hotel is well located, about 10 minutes walk from the Old City. The rooms are very nice and also the staff is helpful any time. The breakfast menu is very good one, and you can find there almost everything. Also the restaurant is quite big and offer very nice views. The pool is big enough and the temperature optimal.... More 

Was this review helpful? Yes 5
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for taking the time to post your review and for staying with us at Rixos Libertas Dubrovnik. First of all, we are glad to hear you are satisfied with the location of our hotel, rooms, staff and our breakfast menu. Our spa area consists of one indoor and one outdoor pool, fitness center, steam room, bio... More 

Elgin, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 6, 2015 via mobile

We visited this hotel in September and booked it based on many excellent reviews. I am frankly amazed that anyone thinks this hotel even deserves a good far less excellent rating. It is huge and impersonal and feels more like a shopping mall than a hotel. It is very shabby and tired in places and in need of a major... More 

Was this review helpful? Yes 2
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for posting your review on Tripadvisor. Both negative and positive feedbacks are highly appreciated. Our core mission is to provide our guests with an outstanding experience. Thus we are truly sorry to hear that we didn’t meet your expectations. We wish that your holiday was more enjoyable. Concerning a refund, we co-operated with the agency to... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 6, 2015 via mobile

The hotel is located on the cliffs of Dubrovnik. It is beautiful and when you see the view from your room the first time your breath is taken away. Unfortunately the hotel itself does not live up to the view. It flooded and the lifts often didn't work and the casino was pretty awful. The food was okayish. But what... More 

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Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for posting your feedback on Tripadvisor. We value your opinion in order to provide the best service/facilities to ALL our guests. We are glad to hear that you enjoyed Dubrovnik and its restaurants. On the other hand we wish you had more enjoyable stay at our hotel. Unfortunately, due to the extreme weather conditions in September... More 

Reading, England, United Kingdom
1 review
4 of 5 stars Reviewed January 5, 2015

Excellent hotel and value for money. It seems to be a business hotel and conference centre, but in the off season (Christmas period) ,provided excellent value for money, when they were very quiet. Good location, 15 to 20 minute walk from the old city, or buy a bus pass,which allows you to use all the buses in Dubrovnik, and get... More 

Review collected in partnership with Alpharooms

Was this review helpful? Yes
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for posting a detailed review of your stay. It was a pleasure to have you as our guests at Rixos Libertas Hotel. We are delighted to hear you had a wonderful holiday with us and that you enjoyed our service and facilities. We would be pleased to welcome you back to our hotel as our privileged... More 

Tel Aviv, Israel
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 28, 2014

One of the best Breakfasts taken in the last many hotels visited. Rooms, swimming pool, kindness ...all good. The beach access is the only thing i would modify, it is fine for young people, butt for others might be a bit complicated. For my self was fine but with the brave sea i got hurt when going in the sea... More 

Was this review helpful? Yes 1
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for taking the time to post your feedback. It’s a pleasure to hear that you enjoyed the breakfast, room, swimming pool and our service. Thank you for your suggestion for the beach access. We will definitely make some modifications to make it safer. We hope we will have an opportunity to welcome you back in the... More 

Sarajevo, Bosnia and Herzegovina
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 26, 2014

rooms fine, breakfast good, dinner excellent. unfortunately the wellness and spa center is in bas shape. steam bath not working, tropical shower not working, water leaking from wall to floor, and there was a smell in the air of the spa.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for your valuable feedback. We are glad that you are satisfied with your stay in general, especially with the room, and our dining offer. However, we are sorry to hear that our spa centre didn’t entirely meet your expectations. Currently, we are working on fixing the mentioned issues. We would be very happy to welcome you... More 

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Additional Information about Rixos Hotel Libertas

Address: Liechtensteinov Put 3 | Dubrovnik Neretva County, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Price Range (Based on Average Rates): $
Hotel Class:5 star — Rixos Hotel Libertas 5*
Number of rooms: 254
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Also Known As:
Rixos Hotel Dubrovnik
Hotel Style:
#6 Business Hotel in Dubrovnik
#12 Spa Hotel in Dubrovnik
#14 On the Beach Hotel in Dubrovnik
#18 Family Hotel in Dubrovnik
#19 Luxury Hotel in Dubrovnik
#21 Romantic Hotel in Dubrovnik

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