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Rixos Hotel Libertas

Travelers' Choice award winner
Liechtensteinov Put 3 | Dubrovnik Neretva County, Dubrovnik 20000, Croatia
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Rixos Hotel Libertas
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Rixos Hotel Libertas
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918 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I have just returned from a wonderful stay at the Rixos. It was our first time visiting Croatia and the hotel was perfectly situated for walking into Dubrovnik old town, whilst still remaining far enough away to be completely relaxing and away from the crowds. The hotel itself was very impressive and we were greeted with some... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Completly peefect.Great location,friendly stuff,very clean,comfy beds and excellent choice at breakfast.All praise to guests services-girls where incredibly friendly,helpful and they where there for us.Our room was beautiful,spacious and light and cleard to a faultess standards every day.Overall,we found our stay at the Rixos completly perfect.

Was this review helpful? Yes
Amsterdam, The Netherlands
1 review
3 of 5 stars Reviewed 4 days ago NEW

The first sight of the hotel from the parking was quiet scare. We were affraid that we're not gonna get what we paid for. And, that was the case, unfortunately. The rooms are fine, pretty clean and comfortable. Buffet restourant also: lot of different great prepered food. But, wellnes and pool were realy considerable embarrassment. Humidity all around, terrrific smell.... More 

Was this review helpful? Yes
Maris S, Public Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for review on Tripadvisor. The guest feedback is highly appreciated since it gives us an opportunity to continuously improve the service we deliver to our valued guests. Our critical goal is to make our guests happy. We are sincerely sorry to hear we did not entirely meet your expectations. We would be delighted to welcome you... More 

Ashford, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff at this luxury hotel are very pleasant but reactive not proactive. Anything we requested was dealt with but you felt they could have avoided the "problem" in the first place if they used their initiative. Eg no towels for use in the sauna, no offer of a key for the lockers, tea bags not topped up in the... More 

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Maris S, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for sharing your review about your stay with us. Both negative and positive feedback are highly appreciated. Our score mission is to provide our guests with an outstanding experience. Thus we are truly sorry to hear that we did not meet your expectations. We wish that your holiday was more enjoyable. Regarding the Spa issue you... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

It were our second time to stay in Dubrovnik but the first time in Rixos Libertas. The hotel was recomended to us by a friend of mine and I have to confirm that it really met our exectations. The rooms in Executies section are new, with big king bed and the view to the see is wonderfull. The hotel is... More 

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Maris S, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you very much for sharing your review on Tripadvisor. Your opinion is very important to us, and we are very glad to hear that you have enjoyed your stay with us. It will be our pleasure to welcome you next time and to provide you best possible service and an unforgettable experience, Kind Regards, More 

County Galway, Ireland
Contributor
20 reviews 20 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This spectacular looking hotel is in an excellent location within a comfortable 15 minute walk of the old town. The rooms were spacious and exceptionally comfortable , possibly the best sleep I've ever had in a hotel , the buffet breakfast was excellent. The views from the bar and restaurant terraces as well as the rooms were spectacular. The staff... More 

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Maris S, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor. The guest's feedback is highly appreciated since it gives us an opportunity to improve the service delivered to our valued guests. We are glad to hear that you still enjoyed your stay with us. We would be more than happy to welcome you again, and provide you with the best... More 

Derby, United Kingdom
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked through British Airways. We were very pleased with our choice, the hotel is in an excellent location around 15 minutes walk to the old town. We where in room 1517 which had amazing views over the Adriatic towards the old town. The hotel has just under gone a full refurbishment and the room and every thing in it looked brand... More 

Was this review helpful? Yes 3
Maris S, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you very much for taking your time to express your opinion about the stay with us. We are very happy to hear that you enjoyed your time in our hotel, and thank you very much for kind words about the staff. We would be pleased to welcome you to the Rixos Libertas hotel next time you are... More 

Alzira, Spain
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Noisy hotel at night, parties in one restaurant with people screaming, impossible sleep Dirty and dusty corridors on the firts floor, with workers during the day but without cleaning after finish Dirty windows and broken blinds at the restaurant Two hours delay for have our room (we can have it at 4 pm)

Was this review helpful? Yes 2
Maris S, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for your feedback. We are saddened to hear that you desired expectations were not met during your stay with us. We have taken your constructive feedback with intension of improving on the areas and the service mentioned. We will be more than happy to welcome you back and provide you with the best possible service. Kind... More 

Slough, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

The Rixos is conveniently located 15 minutes away from Pile Plateu, near the gate. I would recommend you take a taxi if you have travelled in and it will cost no more than 70 kuna. The views of the sea is utterly breathtaking - upon arrival I was a little early for check in but the bell boy took my... More 

Was this review helpful? Yes 4
Maris S, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you very much for sharing you feedback about your stay with us. We are very happy to hear that you enjoyed your stay with us, and that you were satisfied will all facilities and with the service. It will be our pleasure to welcome you back in the near future and provide you with the excellent service.... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay in Dubrovnik was very pleasant. Rixos Hotel Libertas is definitely a "must see" world class hotel! It has everything from a pleasant staff, great food, and a breathtaking view of the sea and surrounding nature. I must say, my girlfriend fully enjoyed the spa. Would definitely recommend for a great romantic getaway!

Was this review helpful? Yes
Maris S, Guest Relations Manager at Rixos Hotel Libertas, responded to this review

Dear Guest, Thank you for taking your time to write this review. We are so glad that you enjoyed your stay with us. We are pleased you were extremely satisfied with our staff, food and the view from the hotel. We are looking forward to welcome you back. Best Regards, More 

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