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Hotel Dubrovnik Palace

Travelers' Choice award winner
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Masarykov put 20, Dubrovnik 20000, Croatia
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Hotel Dubrovnik Palace
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Hotel Dubrovnik Palace
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1,189 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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    (1189)
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    (194)
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Studley, United Kingdom
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We came back from our 3rd stay in this hotel today 30/07/15.....good and bad points ...room,service,hotel,amenities....all 5star ...first visited this hotel in 2012 .....would never thought the menus would be the same ......not just the same .....the same every day ....cmon that's just boring ......this adds to people not eating at the hotel and creating atmosphere.......anyway the good points....the hotel... More 

Was this review helpful? Yes
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear petemcgrath, thank you for providing your nice feedback on Tripadvisor pages. We appreciate it especially when it comes from someone who stayed with us for two weeks. I am delighted to hear that this was your 3rd stay in hotel Dubrovnik Palace and that you found our hotel, room, service, amenities to be 5 star. We are especially grateful... More 

Charleston, South Carolina
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was an excellent hotel by any means a very friendly staff excellent service at every turn. Location is just right as it is a little away from the hubbub of the very busy old town. Only reason why 4 of 5 is that housekeeping seems a little "rushed". Actual rating is really 4.5 stay here you won't be disappointed.

Was this review helpful? Yes 1
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear Pashabeh, thank you for your kind review. We are delighted to read that you found our hotel and our service to be excellent and our staff to be very friendly.Thank you once again for staying with us and for recommending our hotel to others. We are looking forward to your next visit. Kind regards, Hrvoje Sanje Hotel Director More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ideal location, spectacular views, 5 minute walk into the old town, easy access to beaches, dining, city walks, boat and kayak rentals, hikes, bike rides. The most friendly staff imaginable, great breakfast, truly a 5-star hotel. I want to go back!

Was this review helpful? Yes 3
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear CarterBravmann, Thank you so much for your wonderful review! It pleases us greatly to know that you enjoyed your stay with us and that you found our hotel to be the best you have ever had the pleasure of staying . We are especially grateful for your recognition of our staff. Thank you once again for staying at Dubrovnik... More 

Stavanger, Norway
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What made our stay at this hotel so memorable was the staff. They all did their outmost to be helpful. The service was excellent , from roomservice, the spa department, the Taverna to the customer service desk (Katanka). We have travelled quite a lot, the staff in Dubrovnik Palace was exceptional. We were offered a lovely room with a balcony... More 

Was this review helpful? Yes 1
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear Marion B, Thank you very much for your candid feedback regarding our excellent service, very good breakfast, nice pools.....We are delighted to know that you enjoyed your stay and most of all the hospitality of our staff. Recognition is very important to us and we hope to always be up to your expectations. We look forward to welcome you... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our stay. The rooms was very comfortable and had a great sea view. The layout of the hotel meant everywhere you went had a great outlook (bar, restaurants, sun terraces, pool etc etc) Staff were very friendly and helpful. Lots of places to eat in the hotel with great quality food. Location wise it was a short... More 

Was this review helpful? Yes 1
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear Gary_Spur Thank you for your praising words.I am so delighted to read that you loved our location, rooms, views, food and that you found our staff to be very friendly and helpful. Reading of our guests experiences is so incredibly important to us and I thank you for all your compliments. Thank you once again for staying with us... More 

Belfast, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 8 nights and have to say everything about the hotel was excellent. Bottle of champagne on arrival due to it being a 10th wedding anniversary trip. Unbelievable views from the 7th floor room due to the unique location of the hotel. As others have said the bus leaves outside the hotel for the old town. However we... More 

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Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear Tommy C, Thank you for your kind review. We are happy to see that you found out hotel to be excellent and that you enjoyed in your stay with us especially because of such a special occasion. Thank you once again and we are looking forward to your next visit. With warm regards, Hrvoje Sanje Hotel Director More 

Belgrade, Serbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed 2 nights at the Dubrovnik Palace and overall were very satisfied with our stay. The surroundings are magical, the beach has the most beautiful water and is quite peaceful (as very small, so limited number of people). The rooms were great, large, comfy and excellent bed. The breakfast was good too, and so are the other restaurants... More 

Was this review helpful? Yes
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear Carojova, Thank you for taking time to post your review on Tripadvisor pages. I am pleased to read that overall your stay with us was great and that you liked our rooms, beach, breakfast surroundings... I would like to apologize to you regarding your unpleasant situation during your check in. Our official check in time is after 2pm and... More 

Diamond Bar, California
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two nights here with a view of the Adriatic from our room which had a private balcony area. The breakfast buffet was very good with great views from the eating area. The only drawback is that it is not close to the old walled city.

Was this review helpful? Yes 1
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear mike t, thank you for staying at hotel Dubrovnik Palace and for providing your kind feedback. We are already looking forward to your next visit. Kind regards, Hrvoje Sanje Hotel Director More 

Puebla, Mexico
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

It is an excellent place to stay as to get the best of both: Comfort hotel (with great service, pool amenities, spa, etc.) and being very close to the Old Town. We arrived with a rental car which is very easy to park (free) but getting back and forth to old town is best done by bus (No4). The hotel... More 

Was this review helpful? Yes
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear Adolfo_aBanza, Thank you so much for your wonderful review! It pleases us greatly to know that you enjoyed your stay with us and that you found our hotel to be the best in Dubrovnik and our views to be amazing.I would like to thank you for highlighting the great service that you experienced throughout your stay and also for... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Good facilities, nice location, helpful staff, well equipped spa, but there seems to be an issue. As mentioned by previous reviewers, there is an unpleasant smell - maybe just the second floor? Ok for us as we were just there the one night but we would not have wanted to stay for our whole holiday. Hopefully, they will manage to... More 

Was this review helpful? Yes
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this review

Dear Judith K, Thank you for your kind feedback. We are pleased to see that you liked our facilities, location and that you found our staff to be helpful. I am sorry to read that there was unpleasant smell on second floor of the hotel during your stay but one might get that feeling because hotel was recently renovated and... More 

Hotel Review Summarization

What travelers say

  • Old town(45)
  • Pool area(14)
  • Sea view(13)
  • Very nice(7)
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586 photos of this hotel

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Room/suite (51)
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Hotel & grounds (12)
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Other (1)
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