A really beautifull place, with excellence in service. I will return. More

Second visit to this resort, stayed last time at the Ariston Hotel. My room had a wonderful sea view, was large and spacious and spotelessly clean. Staff were attentive & polite (which is surprising considering the size of the hotel). Breakfast has a huge selection of dishes, but not always high quality... All in all, The best option in Dubrovnik... More

We stayed at the hotel for 3 days and were impressed by the overall quality of service. Staff are very helpful especially when it comes to finding a parking space. The car park is quite small and always full but the receptionists help you to find appropriate space nearby. The double room we had was very clean and of decent... More

No complaints at all about the staff at the Hotel Neptun who were universally friendly and helpful but, for a "modern resort" the hotel was definitely fading fast - the sink in our bathroom was both cracked and had a tap that squirted water horizontally went used. The view from the balcony was great, although a light would have been... More

This is our 10th city trip anniversary and such a lovely hotel to celebrate this landmark in!!! Even though there was a slight problem with our booking the young lady at reception dealt with it in a calm and professional manner and things were resolved very quickly. The staff in general were really nice and friendly and soooo mannerly. This... More

From the moment we arrived, the service at the front desk was friendly and helpful - even provided a few tips on where to dine. Our room was large and clean with a great balcony to view the stunning sunset and passing ships. Breakfast was good with a good selection provided. The bed was large and comfortable, the bathroom modern... More

This is a great hotel for a few nights. As just out of season and mentioned on other reviews we were immediately upgraded to an excellent room. The room was very large with a massive balcony you could probably hold a party on and a great sea view. Fantastic Queen size bed, a great modern large bathroom (again with a... More

This was my third trip to Croatian coast and first trip to Dubrovnik. Frankly speaking I chose Neptun via one of the booking sites almost randomly - I wanted good reviews from previous guests and I wanted a hotel that had good access to the beach. Little did I know how lucky I was for choosing this hotel and I'll... More

We stayed for 5 nights. Beautiful place but staff are very rude and not helpful. More