Rated a five-star, the Excelsior is really a little below that. Negatives: Only 2 small bath towels No turndown service Elevators that are confusing, often needing 2 to change floors Elevators are shared with the staff Noise from construction Safe in room didn't work. Dinner in hotel just OK and really expensive. Cheesy fixtures Positives: Good location - short walk... more


(12 votes) 















