The Hotel – Perfect location. The hotel is right outside the city gates, about a 8 minute walk. Many hotels in Dubrovnik are located far outside the city, so we were pleased to find that the hotel was so close. At check-in the staff was friendly enough and the bellman took our bags the room. Because the hotel is actually... more

The Hotel Excelsior is a newly renovated hotel directly on the Adriatic near old-town Dubrovnik. It is a modern building, with lots of large glass windows in the lobby and rooms, and a very modern decor. The hotel is located directly on the Adriatic, and you have direct water access. There is no "beach" at the hotel (there are not... more

Hi I find this hotel has the best location in Dubrovnik but has some serious disadvantages like unhelpful and arrogant staff. We had problem with our bathroom, leakage when we had shower although it was completely renovated room. We reported the problem to the front desk personnel, Marianne, and it seems that she didn't care about our complaint by phone... more

From arrival to check out we had a wonderful time at the hotel which more than lived up to expectations. We had stayed at the Bellevue its sister hotel last year and did not think our stay could possibly live up to the high standards set at the Bellevue. We were made to feel at home in both hotels and... more

To be fair, the view from the room was unbelievable and the hotel location is unbeatable. However, the reception is very medium, the elevators are confusing and the staff is really inexperienced especially the ones at night. We had a problem with the tv and no one could help, and they were not even nice about it. I liked the... more

This seems to be the first review after the Hotel has completed its renovation. The prime location of this hotel is undebatable, as it is a pleasant 10 min. walk away from the Old Town. We had a seaview room with balcony, with sliding glass doors. The view was just ravishing towards a small island, with the ships going by.... more

To be fair, this hotel has probably the best location in Dubrovnik. So close to the old city with spectacular views but not so close that it is noisy. We stayed in June when all the renovations were supposed to be finished. Instead, the whole spa area was closed and only one restaurant was open, which was overpriced. The famous... more

This property is so gorgeous. They are just finishing a total reconstruction. Everything about this hotel is first class. It's just a short walk (downhill) to Old Town in Dubrovnik. The staff were helpful, although falling over one another behind the desk at check-in. We ate lunch on the deck and the waitstaff were well trained and cordial. The Ceasar... more

Rated a five-star, the Excelsior is really a little below that. Negatives: Only 2 small bath towels No turndown service Elevators that are confusing, often needing 2 to change floors Elevators are shared with the staff Noise from construction Safe in room didn't work. Dinner in hotel just OK and really expensive. Cheesy fixtures Positives: Good location - short walk... more