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Jupiter Heritage Hotel

Grabovceva Sirina 1, Split, Croatia
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130 Reviews from our TripAdvisor Community

Traveler rating
    48
    48
    13
    14
    7
See reviews for
23
60
5
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If you are looking for a hotel in the middle of Old Town, this is ideal for you. It's literally steps away from all the old sites. It was tricky to find initially, especially lugging suitcases through the narrow streets, up and down stairs. The easiest way to find it is to go from the Riva, through the substructures, take... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed here last year and it was absolutely incredible. The location is excellent, just a few steps from Diocletian's Palace, the hotel is fashioned in the finest manor and the service was wonderful. We are so keen to repeat the experiece and look forward to that day!

Was this review helpful? Yes
Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 2 days ago NEW

We chose this hotel for our first visit to Split and it was perfect. staff couldn't have done more to us feel welcome. They were so helpful with sightseeing, restaurants, and directions. The outdoor seating was a perfect place to have breakfast and cocktails. The service was outstanding, and what a perfect location. I would highly recommend this hotel. I... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The Jupiter Heritage Hotel did not live up to my expectations at all. Although the rooms themselves are clean and smart, the service made what should be a flawless experience stressful and very frustrating. Staff at breakfast in the bar furtherst from reception were absolutely lovely and more than accommodating. However, that can not be said for the rest of... More 

Was this review helpful? Yes 1
Tallahassee, Florida
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel does not meet expectations as advertised on web site. Reserved two deluxe rooms at least 2 months in advance. Upon our arrival, the deluxe room was not available. Stayed our first night in a noisy room filled with smoke aroma. Staff was very apologetic, but did not make up for horrible room. Stayed for 3 more nights. Due to... More 

Was this review helpful? Yes 1
Freehold, New Jersey
Top Contributor
78 reviews 78 reviews
39 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

You can't beat the location of this hotel. It was a little hard to find because it's tucked into the Old Town (which is a maze) but a nice shop owner helped us out. We parked in the pay lot right next to Old Town to get our bags inside and then once we checked in, the front desk person... More 

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Buckinghamshire
Top Contributor
93 reviews 93 reviews
52 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Split is stunning! We walked through the centre and found the hotel. From the outside it looks like a hostel. My heart sank a little, I hadn't booked the room and didn't check the hotel out in advance. I was not optimistic. Tiny, almost non existent reception desk didn't set the scene well. Got to my room was which was... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

So supriced with staff service, they was greate, we had lot of requests and questions and they haw newer faild to help us out. The cleaness is on highes level. The room was cosy with nice details and bed was realy comfy. You can not park your car near hotel because this hotel is in hearth of palace, but 5... More 

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Paris, France
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I cannot believe the Jupiter heritage hotel labels itself "luxury" hotel. We usually stay in budget or mid-range places but this time we wanted something special for our 2 last nights in Croatia. What a mistake ! Let's start with the positive side : located right in Diocletian Palace, modern furniture, nice wall of stones in the room. On the... More 

Was this review helpful? Yes 3
Dragana E, Manager at Jupiter Heritage Hotel, responded to this review

Dear Loreley 75, We very much appreciate your review and regret that our hotel did not fulfill your expectations. I am happy to see that You did like location and hotel's interior, but I am very sad to read the rest. Your remark about our hospitality comes as a huge surprise, having in mind that our hotel is proud of... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

This hotel is marvelous, the staff, decor, location, the building, restaurant everything!!! This is one of the best hotels I stayed. The staff are so polite, really attentive and warm. They really made me fell a valued guest. The room was big, great decor and the colors amazing. Just outstanding!

Was this review helpful? Yes 3
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