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Hotel Bristol, A Luxury Collection Hotel, Odessa

Travelers' Choice award winner
Pushkinskaya St., 15, Odessa 65026, Ukraine (Formerly Bristol Hotel)
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1 room 1 guest
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Hotel Bristol, A Luxury Collection Hotel, Odessa
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54 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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  • All months
    (54)
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    (15)
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    (24)
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Vilnius
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had stay in this hotel for week. Building from outside is amazing. Thy pool and saunas are nice. What is disappointing that rooms are a bit outdated. Wifi connection really bad. And fitness centre have only few machines. but rooms are really quite, hotel was full but i was not able to see or hear guests

Was this review helpful? Yes 1
Julia G, Менеджер по обслуживанию клиентов at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear VictorasZ, Thank you for choosing Hotel Bristol, a Luxury Collection Hotel for your stay in Odessa and posting your review. Your constructive recommendation is taken into consideration. I look forward to welcoming you here again on your next visit. Warmest Regards, Julia Gryshchenko More 

Kiev, Ukraine
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is pretty expensive, especially for Ukraine. I don't know if it used to be nicer, but now much of the furniture and decorations are faded. For the cost, I would hope they would invest back into the hotel. The breakfast was ok, although the first day the "hard boiled" eggs were so soft that the yolk was still... More 

Was this review helpful? Yes 2
Julia G, Менеджер по обслуживанию клиентов at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Rayecheal, Thank you for choosing Hotel Bristol, a Luxury Collection Hotel for your stay in Odessa and posting your review. Your constructive recommendation is taken into consideration. We always pay special attention to all the comments of our guests, and we use them as a tool to improve the quality of service at the hotel. We are sincerely sorry... More 

San Diego, California
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

arrived at the hotel during a very difficult time, right in the middle of a huge storm and without luggage due to my airline having lost it. could not have had a better experience given the circumstance, the hotel saved me by laundering my clothes every night and having them ready for me in the morning. where else can you... More 

Was this review helpful? Yes
Julia G, Менеджер по обслуживанию клиентов at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear SoCalRoad, We are delighted to read your comments on your recent visit to Hotel Bristol, a Luxury Collection Hotel, Odessa and to read how highly you valued our service! Our goal is to deliver the best guest experience possible and your feedback is very valuable in helping us to address areas of our product and service which require attention... More 

Hamilton, New Zealand
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 16, 2015

I've stayed in a lot of hotels and I think I would have to say this would be one of the best just because of the overall experience I had. Overall nothing was too much for any of the staff and the way we were made to feel welcome. it was more like the staff were friends than staff. A... More 

Was this review helpful? Yes
Julia G, Менеджер по обслуживанию клиентов at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Steveba_1, We are glad to read your comments about visit to Hotel Bristol. Thanking you for high valued service in the Hotel! Hope to welcome you back very soon. Thank you once more for your kind feedback. With Kind Regards, Julia Gryshchenko More 

London, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 13, 2015

This hotel harks back to an era long gone. It is wonderful within the context of the Ukraine. Don't get me wrong, I loved this hotel, but it is Ukranian. So hi the, imagine you are living in the early years of the 20th Century. Indulge yourself. Enjoy it. In reality it is, by the best of modern standards fine.... More 

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Miami, Florida
Level Contributor
180 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed July 6, 2015

Stayed here again. This time went to the grand suite and the bathroom was better than the one I had before. Once again found this hotel outstanding. Sincerely the best hotel in Odessa. The restaurant at the hotel is very good and the service is impeccable. Staff is always smiling and efficient. Sleep quality is very good.

Was this review helpful? Yes
hertfordshire
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 16, 2015

Hotel Bristol offers a relaxing charm with attentive service, nothing is too much trouble. The opulent decor makes you feel you have stepped back in time but comfort paramount. We were on a business trip and all our rooms varied one colleagues was particularly small so request a room with a view. We ate in the restaurant and the standard... More 

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Oslo, Norway
Level Contributor
85 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 23, 2015

My first visit to Odessa (business) was recently and I stayed at the Bristol Hotel part ofthe Starwood (Sheraton) Group. A very fine place, centrally located, a classic luxury hotel with broad staircases, an ornate lobby, bar and restaurant and quite nice rooms. The number of visitors to Odessa probably is limited (the plane coming in was not very crowded,... More 

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Alexander S, Генеральный директор at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Lars B H, Thank you for your excellent feedback and time spent! The whole team of Hotel Bristol is doing its best to meet and exceed our guests needs and expectations. April is traditionally not a high season that is why Odessa was not that crowded. But come back in the middle of summer and you will find a... More 

London, United Kingdom
Level Contributor
107 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed January 28, 2015

I stayed here for one night after spending my day sitting on a plane for 8 hours before it was eventually cancelled. Having never intended to stay in Odessa, I wasn't overly confident about where to stay - and with terrible wifi at the airport, I simply booked the first 5* I found (I know that sounds incredibly pretentious) Location... More 

Was this review helpful? Yes 2
Alexander S, Генеральный директор at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Harry, Thank you for taking the time to share your experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2015

When I was searching for a place to stay I saw a lot of other hotels that were slightly cheaper but went with hotel bristol due to the reviews. Was not disappointed in any sense at all. From all the girls at the front desk to all the guys I met in the restaurant (incredible food, you can't miss out... More 

Was this review helpful? Yes 2
Alexander S, Генеральный директор at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Brad, Thank you for your wonderful remarks about our hotel. It is a pleasure to hear that you enjoyed your stay with us. The core value of all the team of Hotel Bristol is to embrace guests with comfortable luxury and exceptional services. Your review is very important for us because we know that we are on the right... More 

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