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Hotel Bristol, A Luxury Collection Hotel, Odessa

Travelers' Choice award winner
Pushkinskaya St., 15, Odessa 65026, Ukraine (Formerly Bristol Hotel)
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Hotel Bristol, A Luxury Collection Hotel, Odessa
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Hotel Bristol, A Luxury Collection Hotel, Odessa
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44 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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hertfordshire
Top Contributor
60 reviews 60 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 16, 2015

Hotel Bristol offers a relaxing charm with attentive service, nothing is too much trouble. The opulent decor makes you feel you have stepped back in time but comfort paramount. We were on a business trip and all our rooms varied one colleagues was particularly small so request a room with a view. We ate in the restaurant and the standard... More 

Was this review helpful? Yes
Oslo, Norway
Top Contributor
71 reviews 71 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 23, 2015

My first visit to Odessa (business) was recently and I stayed at the Bristol Hotel part ofthe Starwood (Sheraton) Group. A very fine place, centrally located, a classic luxury hotel with broad staircases, an ornate lobby, bar and restaurant and quite nice rooms. The number of visitors to Odessa probably is limited (the plane coming in was not very crowded,... More 

Was this review helpful? Yes
Alexander S, Генеральный директор at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Lars B H, Thank you for your excellent feedback and time spent! The whole team of Hotel Bristol is doing its best to meet and exceed our guests needs and expectations. April is traditionally not a high season that is why Odessa was not that crowded. But come back in the middle of summer and you will find a... More 

London, United Kingdom
Top Contributor
106 reviews 106 reviews
104 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed January 28, 2015

I stayed here for one night after spending my day sitting on a plane for 8 hours before it was eventually cancelled. Having never intended to stay in Odessa, I wasn't overly confident about where to stay - and with terrible wifi at the airport, I simply booked the first 5* I found (I know that sounds incredibly pretentious) Location... More 

Was this review helpful? Yes 2
Alexander S, Генеральный директор at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Harry, Thank you for taking the time to share your experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2015

When I was searching for a place to stay I saw a lot of other hotels that were slightly cheaper but went with hotel bristol due to the reviews. Was not disappointed in any sense at all. From all the girls at the front desk to all the guys I met in the restaurant (incredible food, you can't miss out... More 

Was this review helpful? Yes 2
Alexander S, Генеральный директор at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Brad, Thank you for your wonderful remarks about our hotel. It is a pleasure to hear that you enjoyed your stay with us. The core value of all the team of Hotel Bristol is to embrace guests with comfortable luxury and exceptional services. Your review is very important for us because we know that we are on the right... More 

Bergen, Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015 via mobile

I had a memorable stay at this wonderful hotel. The atmosphere and ambiance is amazing. One can literally smell the history in this hotel walls. Even so with the architecture. Its a great mix of old and venerable, but also all fascilites you would expect from a hotel in this class. The swimming pool area is perfect for relaxing. There... More 

Was this review helpful? Yes 2
Alexander S, Генеральный директор at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Endre, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, as well as concierge service. All the staff are there to help with whatever you need. Our hotel aims to provide truly authentic services, and we are thrilled that we were able... More 

milwaukee
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

Wow! Stayed here from November 7th, 2014 through November 12th, 2014 and simply terrific. This is my second visit to this Hotel this year and I am so impressed. The staff is perfect from the hotel driver to the hotel florist. I utilized all their services including the spa, front desk, obtaining tickets to the circus, florist, restaurant and driver.... More 

Was this review helpful? Yes 4
Jan-Willem R, General Manager at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Frank, Thank you again for your very encouraging review and writing your inspiring feedback. It has been wonderful to have you stay with us on two occasions and we are glad to know everything has been to your satisfaction, especially our comfortable rooms as well as our professional team assisting you with everything you required. It’s a privilege to... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2014

Well worth the price. I will not stay anywhere when in Odessa. I loved my stay from start to finish. Do not forget the restaurant it is the bomb too. I ate their every day. Try the morning buffet. Maid service twice a day. The staff was the best making feel like I was definitely at a 5 star hotel.

Was this review helpful? Yes 3
Jan-Willem R, General Manager at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear James G Thank you for your awesome review and I was delighted to hear how much you enjoyed our restaurant, grand café Bristol! Thank you also for your kind compliments about the team here which are very much appreciated. We do hope to welcome you back again soon. Warmest regards, Jan-Willem Roenhorst -General Manager- More 

Cannes, France
Contributor
17 reviews 17 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 4, 2014

I spent two nights with my family at this centrally-located Odessa palace. Being a frequent traveller and staying several times every month at luxury and business hotels, I must admit that Odessa Bristol is one of the best not only in Odessa but certainly in Ukraine. Kind and attentive staff, cosy comfortable rooms, ideal situation in Odessa down town, I... More 

Was this review helpful? Yes 1
Jan-Willem R, General Manager at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear EugeneSH, Thank you for taking the time to review your recent visit! We are thrilled you enjoyed your overall stay with us, from our kind and attentive staff and comfortable rooms to our ideal location at Odessa down town. We hope you will consider staying with us again sometime very soon! Warmest regards, Jan-Willem Roenhorst General Manager More 

Atlanta
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

Finally a great comfortable room and bed. This hotel can be expensive so shop for the best rate. It is a great location with excellent food. The staff will help you with everything. I wish i could steal some of the furniture!

Was this review helpful? Yes
Jan-Willem R, General Manager at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Billpannell Thank you for the excellent review and for taking the time to note our level of service - we have a very dedicate team here focused on making sure that our guests are well taken care of, and I will be sure to share this with them. We so much positive feedback about our comfortable beds. Please, do... More 

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

It was our first visit to Odessa. Excellent location, very helpful and welcoming stuff, clean, quiet very comfortable room, big enough for two persons. Check in and out were easy and quick. We asked for a quiet room on high floor and got it with no problems. We arrived before 14:00 and the room was not ready yet, so we... More 

Was this review helpful? Yes 1
Jan-Willem R, General Manager at Hotel Bristol, A Luxury Collection Hotel, Odessa, responded to this review

Dear Dave, Thank you so much for taking the time to comment on your stay here at Hotel Bristol, a Luxury Collection Hotel, Odessa. We love to hear when our guests enjoy their time with us. I was happy to hear that you enjoyed the comfort of the rooms and the service from our dedicated Hotel Team. Once again, thank... More 

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