We stayed here twice in the same week...first was for two nights (mon/tues) on the second floor and the second was for two nights (sat/sun) on the first floor. I think we were the only guests in the hotel during our first stay. Staff are very nice and attentive and we had everything we needed, even extra pillows for the... More

The location of this hotel is great, the staff are curteous and helpful. Breakfast is so handy and tasty....but, and it's a big but... The room we stayed in was incredibly damp and musty, smelled awful and we had to keep our window open with a fan blowing in fresh air all day to prevent the mildew smell from returning.... More

Stayed here one night and would have loved to stay longer! Right in the heart of the city! Beautiful room! Rooftop views of the city and volcano in the distance! Wonderful breakfast in the morning! Would love to stay again!

My husband and I spent 2 nights in El Carmen. Some of the hotels in Antigua is super expensive. This one was averagely priced but the room was nice and the breakfast well-exceeded our expectations. We had a room on the second floor facing the patio. From other trip advisor reviews, these rooms seem to be the better ones. The... More

After three nights in Guatemala City for business, I and a friend who was in Guatemala for the first time went to Antigua for another four nights. I knew my friend enjoyed finer hotels, but I talked him into staying at the El Carmen Hotel, because of it's very fine location, because of it's rooftop with excellent views and tables... More

Right in the centre of town this hotel is ideally placed for all the sites in this beautiful city. Lovely central coutyard, the setting for a buffet breakfast. So if you want a lay-in choose a room on the 1st floor or above. The rooftop terrace has a good view of the volcanos and seating and two loungers, a peaceful... More

loved this hotel which I spent a total of 3 nights in. the staff were helpful and the place is gorgeous. we had a gigantic room with a seating area, a big bathroom and dressing area! the roof terrace is gorgeous with a lovely view of volcano Agua and Antigua- great place to see the sunset and sunrise! The inside... More

If you are a light sleeper don't stay there. Very noisy because poor sound proof. It's only a few blocks from the main square and there is an art market nearby.! There are many eating drinking places within walking distance.

Stayed here as part of a group tour with G Adventures. I originally tried booking an extra night before the group tour, but only received an auto reply, never an answer to my question regarding an extra night. Bad customer service, but I am happy I stayed somewhere else that night, considering the standard of the hotel. The first room... More