First, the reservation system is a pain-they want you to go to Bank of America and deposit money in their USA account. Secondly, since someone e-mailed me in English, I presumed the hotel had staff available who understood the language. During my stay this wasn't the case most of the time. (Not a complaint, but at check- in they ask... more

Posada La Merced is easily the most memorable hotel I've stayed in, largely because of the friendly, helpful, cheerful staff. The place is always scrupulously clean and full of flowers and colorful weavings. From the rooftop views to the tranquil back patio to the more lively front patio, Posada La Merced glows with a vibrant beauty. Gail and her staff... more

They have great location: 1 block away from Iglesia de La Merced, 2 blocks away from Calle del Arco (5 Av. Norte) where all the nice restaurants are (Frida's, Sangre, Vinos y Quesos), Great pubs (Reilley's, Casbah...) The staff is really friendly, the rooms are impecable, really nice garden with wild orchids hanging out, beautiful terrace with columpios to take... more

We have stayed here for the past five years (at least once or twice during the year) and will return again this summer. The location is great; friendly staff, and at night, candles light the way to your room. Try to book a room in the back courtyard - a special place - fragrant garden, hammocks, nearby kitchen to brew... more

We've happily stayed at Posada la Merced several times in 2003 and 2005, our home-away-from-home in Antigua Guatemala. The staff are incredibly helpful and friendly, the rooms are small but immaculate and very cost-effective, the locale is quaint, and the best coffee and breakfast in town are right next door. Be there for Semana Santa (Holy Week) -- you can... more

Stayed at this hotel for two non-consecutive nights. The hotel owner and her staff were incredibly helpful and booked our trip overnight trip to Tikal. While we were gone, we were able to store our bags at the hotel free of charge. The atmosphere of the hotel is great as well. The common areas are beautiful and there are several... more