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Soleil La Antigua

9 calle Poniente | Carretera a Ciudad Vieja, Antigua, Guatemala
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Soleil La Antigua
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Soleil La Antigua
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194 reviews from our community

Traveler rating
    49
    81
    39
    14
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reno Nevada
Top Contributor
93 reviews 93 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our visit was prompted by a time share exchange, a repeat from four years ago. I was surprised that the grounds and facilities seemed in better shape than ever. We had two units...one a standard hotel room in the main building and a one-bedroom unit in the Villas. The hotel room is roomy, with a fireplace, good beds and very... More 

Was this review helpful? Yes 2
RMadrid, Hospitality Manager at Soleil La Antigua, responded to this review

Hello. Thank you very much for your comment, we are very glad to have liked you, and thank you for your comment about the internet, for us it is very helpful, so, we can improve our weaknesses and in your next visit will be so much better than the last. And it is good that our concierge has been of... More 

manatee
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was surprised to read some negative reviews of this hotel because I have stayed here on eight different trips to Antigua and always found the hotel to be excellent. The staff works hard to please, the food in the restaurant is very good, beds comfortable and the rooms spacious and always clean. I do recommend that you ask for... More 

Was this review helpful? Yes 2
RMadrid, Hospitality Manager at Soleil La Antigua, responded to this review

Thank you very much for your comment, it's good to read that you recommend us to the other readers. We are working every day to improve, and become your best choice to stay in this beautiful city: La Antigua Guatemala. It´s a pleasure read a review like this from an advanced critical of this page. We hope can you come... More 

Hackettstown, New Jersey, USA
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My family stayed at this hotel in the Villa section the first week of January 2015. We booked through Interval. From the minute we started to call the hotel to confirm our reservation it was all a mess. This Hotel knows nothing about the hospitality business. Forget about the fact that they could find our reservation by our reservation number... More 

Was this review helpful? Yes
RMadrid, Hospitality Manager at Soleil La Antigua, responded to this review

Good day. First of all, personally and on behalf of our hotel I/We want offer one apologies for his experience during your visit to us is very sad to read was not possible create beautiful memories, especially with a partner such an important company as INTERVAL INTERNATIONAL. We regret that your room was not adequately when you got it, has... More 

Guatemala, Guatemala
2 reviews
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel based on photos via site due to the pool for my daughter. The place is very nice. They can use new towels though. The challenge was the service. WORST customer service ever in Guatemala. I arrived in the morning. Immediately, I was advised/greeted with the check-in time, 3pm. I returned at 2:45am. The front desk lady... More 

Was this review helpful? Yes
Princess Anne, Maryland
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 24, 2014

If you like walking on cobble stones and dodging busses, this is your place. Sine I like to walk K into town. It's a tough trek. However, the town is quaint once you get there. The hotel is fine, good breakfast and service, but I,d rather be in town.

Was this review helpful? Yes 1
Kelly M, Revenue Manager at Soleil La Antigua, responded to this review

Hello! Thank you very much for your comment, it's good to read that our facilities were to your liking. Of course, as you said: a beautiful place to walk our city, so we put the hotel a little bit far, so you can enjoy the streets ... Just Kidding! ... And for those who prefer not to walk we service... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 19, 2014

They were having a soccer game behind the rooms on the garden.... I couldnt sleep, I was waiting to the soccer ball to crash th window.... Also making a lot of noise, music, etc... (was like a company celebration or something)... They charge as they where 5 stars hotel.... they deserve 3.

Was this review helpful? Yes 1
Kelly M, Revenue Manager at Soleil La Antigua, responded to this review

Hi! Greatly sorry you had this situation of football in your visit at the hotel. Sometimes, passing these details because for our special garden which is behind of these rooms, there are companies that perform friendly meettings, at our hotel and make these games. We working to soundproof our rooms, we hope that on your next visit count with this... More 

Pleasanton, CA
Top Contributor
295 reviews 295 reviews
36 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed October 14, 2014

This is a 5 star resort, but not with as big of stars as you will get at Santo Domingo. It was a nice place to stay though. We had a villa because we own timeshare and exchanged. It was nice to have the kitchenette to make coffee and fruit in the AM. We also had a living room. Ask... More 

Was this review helpful? Yes 2
Kelly M, Revenue Manager at Soleil La Antigua, responded to this review

Hi! It's good to have had you in one of our villas with Gerlinde´s group. We hope one day to have them with us and can see how every day we work to get better and better. Warm greetings of our family: HOTEL SOLEIL ANTIGUA More 

Melbourne
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 11, 2014

The gardens area of this hotel is superb - beautiful tropical flowers, lots of greenery, along with views of mountains and volcanoes in the distance. It is somewhat on the outskirts of the city - takes about 15 minutes to walk in however the footpaths are really narrow. And yes this is a timeshare place, they corner you to do... More 

Was this review helpful? Yes
Kelly M, Revenue Manager at Soleil La Antigua, responded to this review

Hello! Thank you very much for your coment, it´s a pleasure to us read coments like this, because make to us happy. We take care carefully our gardens to make it beatifull. We hope to see yo again soon.. The warmest gretting from Central America!! More 

Evergem, Belgium
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 8, 2014

Do not choose this hotel if you want something special or typical Antiguan. The place is like any good hotel you will find in the US or other developed country. However, when you stay in Antigua a little longer than the usual tourist or you come here for business or a family visit, the place offers very good accommodations and... More 

Was this review helpful? Yes
Kelly M, Revenue Manager at Soleil La Antigua, responded to this review

Hi! Thank you very much for your comment, it is a pleasure for us to read that you enjoyed our place, and that categorizes us as an international hotel, although we try to take care of certain points that characterizes us as a colonial hotel, is why perhaps the lighting is warm and not so strong, to create an atmosphere... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed October 5, 2014

lovely setting, enjoyed the wood burning fireplaces in the room. Definitely ask for a room that is NOT adjacent to the pool because of the noise at night and early in the morning. Takes about 10 min to walk into Antigua downtown area, but the walk is on narrow sidewalks. Food choices in the hotel just OK.

Was this review helpful? Yes
Kelly M, Revenue Manager at Soleil La Antigua, responded to this review

Hello! Thank very much for your coment and your recomendation for all the future guest. And, you alrright, because we have the two bigguest pools in all Antigua Guatemala, that sometime can be a good aditional, but we have many rooms a little apart from the pools, if the people needs something more quietly we have tha option too.. The... More 

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Additional Information about Soleil La Antigua

Address: 9 calle Poniente | Carretera a Ciudad Vieja, Antigua, Guatemala
Phone Number:
Location: Guatemala > Sacatepequez Department > Antigua
Price Range (Based on Average Rates): $
Number of rooms: 180
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Also Known As:
Soleil La Antigua Hotel Antigua
Soleil La Antigua Guatemala
Antigua Villa Guatemala
Soleil La Antigua Hotel Guatemala
Hotel Style:
#5 Spa Hotel in Antigua
#11 Business Hotel in Antigua

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