We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 76 Antigua hotels

Casa Santo Domingo

4.0 of 5 Hotel   |   3a Calle Oriente No 28 A, Antigua, Guatemala
Hotel amenities
Save Saved
You added Casa Santo Domingo to your Saves list
Casa Santo Domingo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
88%
Ranked #10 of 76 hotels in Antigua
A recent review
4 of 5 stars Reviewed April 11, 2008
PammieTX Houston
  • Overview
  • Reviews (607)
  • Photos (457)
  • Location
  • Amenities
  • Q&A
  • Room tips (91)
  • More
true
Write a Review

607 people have reviewed this hotel

Traveler rating
    422
    115
    37
    16
    17
See reviews for
113
211
33
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
There are newer reviews for Casa Santo Domingo
See the most recent reviews
Washington DC
Top Contributor
91 reviews 91 reviews
35 hotel reviews
107 helpful votes 107 helpful votes
1 of 5 stars Reviewed June 30, 2008

If the Casa Santo Domingo were a three or even four-star hotel, my rating would have been considerably higher. However, five-star hotels imply excellence in areas where the CSD does not deliver the goods. We stayed here for over a week, so everything noted below happened on a consistent basis. Positive: 1. Beautiful setting within monastery walls, replete with flora... More

Was this review helpful? Yes 11
Toronto, Ontario
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 1, 2008

I attended an international medical conference along with my wife and our 2 teenage children. The hotel grounds are serene and beautiful. The staff have no concept whatsoever of North American service. No one speaks English. We had the misfortune of needing the concierge's help to track down our lost luggage. They never came through. You are constantly being watched... More

Was this review helpful? Yes 7
IrisGomez, Manager at Casa Santo Domingo, responded to this review

We regretted having to make this charge but, as you might remember, we proceeded after carefully looking at the security video and confirming your kids responsibility. Also, the charge made corresponds only to the cost of the damaged piece. More

Houston
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 11, 2008

I just returned from a 4 night stay at the hotel. The grounds are beautiful. The hotel is very tranquil and peaceful. The property is very large with several museums so be prepared to walk. The standard room was large. The bathroom was also large. The sleeping rooms are not air conditioned so be prepared to sleep with the window... More

Was this review helpful? Yes 2
Toronto,
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 21, 2008

After we saw the pretty grounds, we encountered poor service, incompetence at the concierge and main desk. But far worse, we feared for our safety and were somewhat intimidated by the secutity guards with walkie-talkie all over the grounds, litterally watching your every move. Who ever gave 5 star to this hotel was sorely mistaken. We were relieved to leave.

Was this review helpful? Yes 2
Santa Monica, California
Contributor
19 reviews 19 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 11, 2008

We stayed on the cusp of the high season. Good thing we booked in three weeks in advance but were only able to get two nights. I suggest you book well ahead. This was one of the most amazing hotels we have every stayed at in a Latin American country. It was so beautiful! We paid $140.00 which included the... More

Was this review helpful? Yes 2
michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 4, 2008

As our 3rd time to Antigua in the past 3 years, we were looking very forward to staying at the Casa Santo Domingo. Our group made reservations for a 1 week stay about 8 months earlier. About 6 weeks before our departure, we were notified that our reservations for the first 4 nights were being cancelled because someone had "booked"... More

Was this review helpful? Yes 1
Santiago, Chile
Contributor
13 reviews 13 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 20, 2008

We stayed at this place for a couple of nights during our honeymoon. It was definitely one of the highlights of our trip, and it is undoubtedly one of the most beautiful hotels we’ve ever been to (we are both in our 30s and travel quite extensively). However, there were some problems that we were not expecting in a hotel... More

Was this review helpful? Yes 3
Rio de Janeiro
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 11, 2008

Excellent hotel! The hotel's restaurant is one of the best I ever had, with good price for the service. I went to a wedding there, just perfect, with candles at the ruins. Perfect mood.

Was this review helpful? Yes
nicaragua
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2008

The hotel is great, the grounds are beautiful, the rooms are spacious and well kept, decorated in guatemalan fashion but with a modern touch. When you come in the room it will have that wow factor. The bathroom is OK but it could use a facelift becuase it seemed a bit old. Also the towels and linens could be of... More

Was this review helpful? Yes
Chicago
Top Contributor
115 reviews 115 reviews
47 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 15, 2008

I have seen some occasional mixed reviews about service at CSD. Huh? Lets be clear: this is one of the most spectacular hotels and settings of anyplace anywhere ...and I travel a lot. I was at a wedding there...two thousand candles in a 16th century setting lighting the way and it only got better. We had NO problems, the food... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Casa Santo Domingo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Casa Santo Domingo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Santo Domingo

Address: 3a Calle Oriente No 28 A, Antigua, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Santo Domingo 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Tingo, Otel, Priceline, BookingOdigeoWL and Venere so you can book your Casa Santo Domingo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Santo Domingo Hotel Antigua
Casa Santo Domingo Antigua Guatemala

457 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (428)
Viewed
Room/suite (49)
Viewed
Pool/beach area (22)
Viewed
Hotel & grounds (140)
Viewed
Dining (18)
Viewed
Bathroom (6)
Viewed
View from room (15)
Viewed
Family/play areas (8)
Viewed
Other (170)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Family/play areas (3)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (8)

Near Casa Santo Domingo

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Antigua #2 Luxury Hotel in Antigua #6 Family Hotel in Antigua #10 Romantic Hotel in Antigua
Hotel Class
Number of rooms
128

Questions & Answers

Questions? Get answers from Casa Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer