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Porta Hotel Antigua

4.0 of 5 8a Calle Poniente No 1, Antigua, Guatemala
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Porta Hotel Antigua
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Porta Hotel Antigua
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361 reviews from our community

Traveler rating
    221
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    16
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    6
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85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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There are newer reviews for Porta Hotel Antigua
See the most recent reviews
Saint Augustine
Contributor
13 reviews 13 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 7, 2013

I recently returned from a 3 night stay at the Porta Hotel Antigua with a group of 20 people. We were all quite pleased with our stay - the rooms are lovely, with fireplaces and balconies. Everything was very clean. The breakfast buffet is great, with a variety of fresh fruits, cereals, Guatemalan dishes and an egg/omelet station. We ate... More 

Was this review helpful? Yes 2
Minneapolis, MN
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2012

This time I did not stay at Porta Hotel, but came to spend the afternoon at the restaurant with my 8 year old nephew. The food is very good, the coffee is great, the location is gorgeous and family friendly, which is not always easy to find in Antigua. Great kids menu's, and a playground. Also free wifi is very... More 

Was this review helpful? Yes 3
Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear Mexicoguatemala, Thank you for your lovely review of our hotel! It thrills me to hear of your positive experience. Customer service is something that we truly strive for and in making each guest truly feels welcome and at home, whether they are staying with us or just visiting our restaurant. Thank you for your comments about Aurelio, he really... More 

Antigua
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2012

Staying at "Porta" is quite unique and cozy. Once you get past the condition of the roads (compact stone roads) which makes for a bumpy ride and uncomfortable walking, the hotel is very much worth the trip. The typical cuisine served is superb (dessert is "ok" as well), the staff is very helpful, the rooms are a bit rustic but... More 

Was this review helpful? Yes 2
Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear Tushie101, Thank you for your recent review of our hotel. I'm glad you enjoyed your stay with us; especially glad to know that our team provided the service that you expected. However, I would like to offer my apologies for the inconsistencies you experienced during your visit. Although our basic WiFi capabilities are complimentary in all public areas, we... More 

Scottsdale, Arizona
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 26, 2012

The Porta Hotel is very beautiful with lush gardens, a nice pool with a nicely equipped playground if you have kids. There are several Macaws on site which are very pretty and fun if you have kids. We had a fireplace in our room, and the room had a comfortable bed and nice, clean bathroom. We utilized the Celiba Spa... More 

Was this review helpful? Yes 2
Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear Lauran24, Thank you so much for taking the time to post your review of your recent stay at the Porta Hotel Antigua Hotel on TripAdvisor. We truly value your feedback, for it enables us to continuously strive for improvement in the quality of our products and services. I regret, however, to learn the inconveniences you experienced throughout your visit,... More 

Fort Lauderdale, FL
Top Contributor
93 reviews 93 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 13, 2012

We stayed at this hotel for one night and we had a really great stay. First of all, the grounds at the hotel are great with a beautiful pool, very well maintained gardens and some very quaint and charming architectural touches. We had the buffet breakfast, which was included in our room, and the selection was excellent with omelets, a... More 

Was this review helpful? Yes 3
Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear Westonfl, Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. I am delighted to learn that you loved our breakfast buffet and found your room enjoyable, especially the fireplace. We would be delighted to have you stay with us again. Please let... More 

Top Contributor
95 reviews 95 reviews
48 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 15, 2012 via mobile

Normally I stay at business hotels, so this is a nice change. Rooms are nice, as is the bathroom. Pool looks nice, bit small. Wifi costs 1 dollar per hour, but is free in the lobby. The free cocktail was nice. Someone brings you to the room and does not expect a tip. Two bottles of water are complimentary. All... More 

Was this review helpful? Yes 2
San Diego
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 13, 2012

I spent two days at the hotel for rest and relaxation after a week volunteering for a medial mission. There was a large group and the hotel was very well suited for it. The spa is wonderful and extremely reasonable for what you get. The rooms are clean and comfortable with a great fireplace, though a bit on the small... More 

Was this review helpful? Yes
Fernando X, General Manager at Porta Hotel Antigua, responded to this review

Dear Wackywife, Thank you for taking the time to review your recent experience at Porta Hotel Antigua. We are pleased that you enjoyed of your room and had a wonderful experience at Ceiba Spa. However, I was sorry to read that certain parts of your stay did not live up to your expectations and I've shared your comments with our... More 

LaVergne, Tennessee
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 6, 2012

Romantic, exotic and passionate, Antigua has become the wedding destination these days; it was not surprising that one of my nieces selected that city to get married. Therefore, my sons and I traveled to Guatemala and onto Antigua and stayed at Porta Hotel on this occasion. The magnificent and perfectly kept gardens, the breathtaking view of the volcanoes and the... More 

Was this review helpful? Yes
Fernando X, General Manager at Porta Hotel Antigua, responded to this review

Dear Glorialaviajera, Thank you very much for your glowing review. I am delighted to hear that you found Porta Hotel Antigua to be perfect in every way. We aim to provide the best service possible, going above and beyond our guests’ expectations. It gives me pride and pleasure to share your lovely comments with my colleagues. They are a very... More 

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 30, 2012

The service at the Hotel Porta was excellent, like most places in Guatemala,it is very personable and friendly. The room felt more like a private cabin or bungalow instead of a hotel room. The fireplace in the room gave it a rustic feel. The rooms were furnished tastefully without being overdone. The shower was very good. HOT water and great... More 

Was this review helpful? Yes 2
Belo Horizonte, MG
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 2, 2012

Unbeliaveble place with great service and ammenities. Rooms are very clean and cozy. Huge swimming pool on a great garden with a beautiful and natural paisagism. Employees are very friendly as usual from Guatemala's people. The hotel itself has a fine decoration which takes care of each visual detail. Good and spacious bathroom. Better for family with chieldren due to... More 

Was this review helpful? Yes 1
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Additional Information about Porta Hotel Antigua

Address: 8a Calle Poniente No 1, Antigua, Guatemala
Phone Number:
Location: Guatemala > Sacatepequez Department > Antigua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porta Hotel Antigua 4*
Number of rooms: 110
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Also Known As:
Porta Hotel Antigua Guatemala
Antigua Hotel Guatemala
Hotel Style:
#1 Spa Hotel in Antigua
#2 Business Hotel in Antigua
#4 Luxury Hotel in Antigua
#8 Family Hotel in Antigua
#10 Romantic Hotel in Antigua

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