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Porta Hotel Antigua

Travelers' Choice award winner
#12 of 76 Hotels in Antigua
GreenLeadersSilver level
8a Calle Poniente No 1, Antigua 03001, Guatemala
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Porta Hotel Antigua
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Ranked #12 of 76 Hotels in Antigua
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed March 19, 2015
NIcoleLarry Stamford, Connecticut
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414 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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  • German first
  • Italian first
  • Spanish first
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There are newer reviews for Porta Hotel Antigua
See the most recent reviews
Stamford, Connecticut
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 19, 2015

If you want an American- style full service hotel in the heart of La Antigua, this is it. Considered, deservingly, one of the nicest hotels in town, the staff is bi- lingual and as helpful as any I have seen anywhere. We spent one night at their very small sister hotel ( one block away) Casa Encantada on our way... More 

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Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear NicoleLarry, Thank you for taking the time to share your comments with the Traveler Community on Trip Advisor regarding your most recent stay with your family at Porta Hotel Antigua. We'll be more than glad to receive you again in a near future! Sincerely, More 

Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 17, 2015

This was our first stay at Porta Hotel Antigua. We would normally have stayed at Casa Santa Domingo but it was booked and thank goodness or we woukd never have found this hotel. The hotel grounds are well maintained. The rooms are great, very comfortable, many with balconies or courtyards. The service was exceptional. It is great for families visiting... More 

Was this review helpful? Yes 2
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Gpeifer, We are so glad your most recent stay was just perfect. It makes us proud and motivates our team to continue on the path of excellence to have all our guests satisfied with our services. We hope you visit us again in a near future. Warm wishes, More 

Toronto
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 17, 2015

I was traveling to Antigua for work and stayed at the Porta. Some of my colleagues stayed in the main hotel and some of us stayed in the Casa Cafeto (a private residence just down the road). Both the hotel and the 'apartment' (which was more of a massive house with a courtyard - I highly recommend for families or... More 

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Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear kellysmall_21, Thank you very much for sharing your experience with us. Please do not hesitate we truly take into consideration your comments to improve our services so that in your next visit every detail is as perfect as you expect. We hope to see you again around here very soon! Sincerely, More 

Los Angeles, California, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2015

I visited this amazing hotel in November 2014 with Caravan tours. All I can say is that this is possibly one of the best hotel in the world I have visited. If it were in an major American or European city...the price for a room would be triple what is listed. If you don't believe me, try doing a search... More 

Was this review helpful? Yes 2
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Kermic G, Thank you very much for sharing such a wonderful opinion about Porta Hotel Antigua. Please note we are improving on internet connection to make it faster and stronger so the next time you visit us this will not be an issue anymore. We'll be more than glad to be your hosts again when you visit this magical... More 

SLC
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 8, 2015

Both the grounds and the rooms are charming. It has an enclosed feeling without feeling stifling. The lap pool was a nice quiet place for the adults while the swimming pool was perfect for children. The spa was nice and the bar was very comfortable. We had desserts sent from the restaurant to the bar and relaxed on the couch... More 

Was this review helpful? Yes 1
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mrs. SlcPearl, Our team would like to thank you for taking the time to share your experience on TripAdvisor. Please be advised our IT department will work to make internet connection faster and stronger at all times for our guests. We hope to see you again around here in Antigua! Sincerely, More 

Colts Neck, New Jersey
Top Contributor
89 reviews 89 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 24, 2015

Great location! Every thing within easy walking distance. Hitel itself really leaves nothing to chance. Our room was located around the lap pool. The courtyard style layout was like stepping back in time to old Spain. Food was fine. Service was attentive and quick to serve. Truly a nice property within a hectic city.

Was this review helpful? Yes 2
Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear jjflan, We are so glad you've enjoyed your stay with your family at Porta. Our team always like to read your comments because really motivate us to continue to grow and stay on the path of excellence at all times. We hope you can visit us again soon! More 

Seattle, WA
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2015

I've been here a few nights and am very favorably impressed. The rooms are peaceful, wonderful bed, good wifi, etc. There is a delightful pool and a hidden lap pool that is gorgeous. The breakfast buffet is wonderful, and the location is perfect. Just a short walk to the main square and all the fantastic ruins. What a wonderful place... More 

Was this review helpful? Yes 1
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Guest, Our team is so glad to know our peaceful rooms, wonderful bed, pool areas and complimentary services have been up to your expectations. We hope you can visit Antigua and stay at Porta Hotel Antigua again! Best regards, More 

Nicosia, Cyprus
Top Contributor
53 reviews 53 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed February 20, 2015

I was going to the Porta Hotel Antigua with a very sceptical mood since the people at El Convento had me waiting until last minute if they would give me a room with 2 beds since I was traveling with mum and I have booked with them 3 months ago but they only had to give me a King bedroom.... More 

Was this review helpful? Yes 2
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear TravellerCY, We are so glad that you've enjoyed your experience at Antigua with us, and it makes us happy to know at Porta you had the best stay. Thank you for letting us know your perception about the food, and for sure we'll take the necessary actions to improve on quality so on your next visit, your food experience... More 

Atlanta, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 20, 2015

We spent 2 nights at Porta. This hotel in particular is massive compared to the rest of the hotels in town. The staff was friendly and extremely helpful. The room was clean, spacious, with high ceilings and even had a fireplace. Our room was not facing the streets so it made it perfect and quite. We tried the breakfast buffet... More 

Was this review helpful? Yes 1
Fernando X, Manager at Porta Hotel Antigua, responded to this review

Dear Sonya A, We are so glad you've enjoyed these 2 nights with us and that our staff was as pleasant and helpful as expected. We hope you can stay again with us and have a quite and peaceful stay as you deserve. Warm wishes, More 

Parsippany, NJ
Top Contributor
141 reviews 141 reviews
41 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed February 18, 2015

This hotel has a great location, situated just a few short blocks to the center of town. It is actually spread out over 2 buildings that are connected by an underground tunnel that is well lit and very safe. The rooms are nicely appointed, but the lighting in the bathroom was very poor. Breakfast was excellent, with an omelet chef... More 

Was this review helpful? Yes 1
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear LLiv-NewJersey, We are so glad you've enjoyed your stay overall, and we'll like to thank you for sharing your experience. Your opinion really help us to streghten the details that can make the difference so that your stay is as comfortable as expected. We hope you visit us again very soon! Best regards, More 

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